Hunter Parking

Parking rate and attendent were fine. The putrid, vomit inducing, rotten sewer smell in the basement was unacceptable. The smell won’t leave my nostrils or shoes. Absolutely disgusting. Will never park here again.

**DO NOT PARK HERE***!!!
If I could give ZERO stars I would. Had my car towed yesterday and when I called they couldnt even tell me why it was towed. I paid through parking panda and the guy on the phone said I needed to take a cab to the tow lot, pay for the tow, and then bring receipts to another parking lot for reimbursement. He clarified that would be IF he found my license number in his system. He said he would call back later that night. While approaching the tow lot the taxi driver even said he didnt feel right about dropping me off there! It was NOT a good place for a woman (in a skirt) walking alone. While I was paying to have my car returned I asked the lot attendant how many cars a day are taken from that specific lot… she «guessed» around 30 – 40 a week. When I FINALLY found my car in the lot there was a door ding on the car doow and the side mirror had a gash! Not only was this costing me taxi fare, tow charge (218.00), repairs on my car, I missed my business meeting I was trying to get to and lost the account. I would rather pay the extra couple bucks to be sure my car was still THERE when I get off work!

I would rate 0 stars if i could. These guys suck. Only ok to park daily once in a while if you have to. do not park monthly! They don’t know how to run a business and they treat their customers like garbage.
The parking attendants are always very nice and easy to deal with. Its management that is horrible, hence why I say ok to park daily once in a while. Just don’t do monthly and have to deal with the lack of customer service and decency!

Still wish I could give zero stars or negative stars, I did talk to a coworker who said she also stopped parking here because apparently someone stole her spare tire out from the bottom of her car?! I didn’t even know that was a possible thing.
Anyway. I did find a new parking place though– all day parking from Parkwhiz at one financial place (across the street) let’s me park INSIDE all day. So awesome.

The management is terrible, they don’t give a damn about anybody and put no effort into improving the lots. The covered lot on Congress/​Wells is littered with dead rats, pigeons, dirt, and who knows what else. I had a friend who broker his left leg and got a handicapped pass and was told by one of the trashy owners that a spot would be available. Guess what there never was. I parked there for a bit not realizing there is a nice, clean, covered, cheaper, professionally run lot on Van Buren (Traders Lot run by Inter Park). Do not park at this place, park elsewhere.

DON’T PARK HERE. Better pay extra and save yourself the headache. I didn’t get a chance to speak with any parking attendants, so I can’t comment on that. I agree with Mark A. that their signs are confusing and even misleading. Management seems impossible to contact (so why even bother offering your phone number?).

411: DO NOT PARK HERE!
Parking Lot Attendant– 5 Stars
The Vice President of the company, Mark Galas– 1 Star… that’s being gracious; if I could give 0 stars, I surely would.
I park here all the time. My car was parked there late one night. There is a sign that says you can get your keys after 6:00pm by calling the posted numbers. I’ve certianly done this before. Last night no one answered. i called all of the numbers, including Mark’s number, and left messages on two lines. No one ever called me back. I waited in the lot from 8:30 — 9:15pm calling and texting the number listed. I finally got through to one person, and he told me to sit tight and he would call for me. He never called me back; no one came. I tried calling him back and he never picked up again. So, I paid $ 20 to take a cab home, and $ 20 to take one back the next morning.
I called Mark Galas, the VP, the next morning, and I was appalled at how horribly he treated me. He was awful! He does NOT care about his customers. He does not care about keeping customers. He does not care about keeping customers happy. He told me he personally posted that keys had to be picked up before 8:00PM. I took pictures of EVERYTHING, and he is completely incorrect; there is NOTHING posted about 8:00pm. There IS signage that says keys can be picked up after 6:00pm by calling the number listed. He also went into a rant about 2,000 cars… blah blah blah… basically saying I didn’t matter to him as 1 of 2,000 cars he parks daily or something. I stopped listening to his asinine BS at this point. He is the epitome of incompetence in management and customer relations. Additionally, he had the audacity to blame the parking lot attendant for not telling me to get my keys before 8:00pm. The parking lot attendant is the ONLY good thing about this ridiculous company. I spent $ 40 in cab fare because of Mark’s incompetence, I wasted 45 minutes of my time, and I was late for work. $ 14.25 to park in his lot. You couldn’t pay me to deal with this man again. I told him I would write a review on Unilocal and report him to the BBB. He flat out told me he didn’t care.

Parking attendant was friendly and helpful. As courteous as he could be, I sensed that the impending wrath of his boss was always lurking, so he was a bit timid and fearful of talking about the business.
They need better pay systems and signage for some of their lots. Existing rates and signage are confusing, conflicting and inaccurate.
Management isn’t helpful, friendly or polite. They know there is a demand for their service, and abuse that privilege. Probably not the best way to run business