Hot Mess

Came out looking like a hot mess with an uneven haircut. It’s like she just forgot to layer one side. I paid 65 dollars and to me that is outrageous for the quality of stylists — amateur at best.
Insanely overpriced. Would not return. Would not recommend.

Had my worst experience ever in place– can’t remember his name, but, the stylist convinced me that I needed to strip my color rather than go a little darker which is what I told him I wanted to do. I had no idea it would take nearly all day because he couldn’t quite get all of it so he kept doing it bit by bit. The hair cut was even worse as he proceeded to leave the front an sides long and cut the back shorter and then curling it to cover it up his hot mess! I had to go to a hair cuttery the next day before a shower with friends because I was so embarrassed.

I Love Denise! I have been going here for while now. I trust her totally with my hair. I love the compliments that I get and with each new style the hair compliments just get better. I love coming here and will continue to make it my salon of choice. Once you meet the girls you too will love the girls.

I LOVE HOT MESS! I have been going there for quite a while now. I used to not be good with keeping up with my color but Denise does such a great job that she keeps me goin! i trust Denise whenever I am not sure what I want to do with my hair and she has not disappointed. Which is HUGE because I dont trust people with my hair (and I have long and thick hair)-which says volumes.
I have nothing to complain about. Not sure about these other reviews, but I have not had those experiences.

I have really mixed feelings about this place! Let me explain… I’ve been to this salon 3x and had Denise do my hair. She did a fantastic job with cut, color, style the whole deal! The problem is the inconsistency. I basically went in looking to get my basic cut with partial highlights everytime (nothing too involved) and then when I made my appointments and asked about the price I was told everything was based on length of hair, texture, procedure etc… fine but I had already been there so I didnt understand that. The other thing that I did not like is that the owner of the salon kept pushing me to get hair treatments that I did not want, and I specifically told her I did not want to pay for it but discovered I was charged for it anyway. My last appointment cost me over $ 300 and this was supposedly with a 10% discount which is absolutely ridiculous for a neighborhood salon!!! I could justify it, if it were a high end salon but it’s far from it. I have also never seen any other stylists or clients in the place while I’ve had my appointments. So my bottom line is that it’s waaaay overpriced! I would however follow Denise to another salon, but I won’t go back to Hot Mess!

It’s strange to see the discrepancy between this salon’s reviews on Citysearch vs. on Unilocal.Coincidentally, when I visited Hot Mess one of the first things the owner asked me was if I’d read their review on Citysearch, «because they’re sooo great!» Hmm…
Anyway, I’m reviewing the waxing services I received here. I had my brows and upper lip done for only $ 16, didn’t have to pay to park, and didn’t have to sit for a million years in traffic like I did in order to visit my previous waxing spot in Lakeview. Plus, I walked out with brows that looked so fabulous I was actually complimented on them more than once over the next couple weeks!
As far as waxing goes, I’d definitely recommend, especially if you live in the area. Since it’s within walking distance from us, I suggested my husband go in for a haircut… until I remembered that the owner actually lets her dog roam the salon and my husband, like many others, is severely allergic to dogs. Friendly dog, but a definite CON as far as professionalism and client-​based service go.
Check this place out for your next waxing (unless you’re allergic to dogs!)

I went here to get my hair colored awhile ago, I was going from Brunette back to my favorite red shade. I gave the stylist the color I wanted, was very specific and got nothing even close to that, she brought out the book I picked the color I liked and proceeded from there. After being in the chair for 45 minutes with a color stripper on, my hair was WHITE. First red flag. After she put the color on my hair, which was supposed to be a dark red, I immediately saw that the color was nothing like the color I wanted. Instead it was a NEON RED. I looked like Bozo the clown. I told her that was not what I wanted, so she put the toner in, assuring me that it would be better. After putting toner in 3 or 4 times, in various shades of brown, it still looked the same. I had been in the salon for 5 hours and was nearly in tears all throughout the process and then I paid… over $ 120. Something I should have not paid for. I burst into tears as soon as I left the salon, nearly had to call my job to tell them I couldn’t come in (my job doesn’t allow «unnatural» colors, and this definitely looked unnatural). I was lucky enough to get an emergency appointment at Salon Buzz (fantastic colorists there) to have it fixed. Took 3 appointments to fix the color, even they stylists there felt awful for me and told me I shouldn’t have paid for such a terrible job.
I definitely would NEVER EVER recommend this salon to ANYONE EVER.

The people at the salon are very friendly and the atmosphere is pretty nice for the most part. They even have a couple of dogs lounging around. My stylist Phoenix knew what she was doing when it came to blowouts BUT she forgot the cardinal rule. Don’t BURN your client!
Seriously the dryer was so close to my scalp/​forehead (though I alerted her to this many times) that when I got home a couple of small burns were appearing on my forehead. My hair looked really nice but I don’t like being in pain after getting my hair done.
And the quest to find my perfect stylist continues…