Great Dragon

I placed an order through Grubhub, but 20 minutes after the delivery deadline, I called Great Dragon. After asking where my order was, I heard in the background that they received it over an hour ago but didn’t make it. They came back and told me they didn’t receive it and promised to cancel it. I called Grubhub, and after 15 minutes on hold, a Grubhub associate told me they had confirmed it and hadn’t canceled the order. So this place lied to me twice, would have defrauded me outof $ 45, and delayed Valentine’s day Netflix and Grubhub by 2 hours.
Do not recommend.

I’ve eaten food from here at least 7 times and it’s very good. New owners and they’re an improvement. They remodeled the space and it’s nice including the addition of a couple of booths if you’d like to eat there. Service is friendly and quick. Fresh ingredients and good prices. The Orange Chicken, Sweet n Sour Chicken and Fried Rice are all good. I can’t emphasize enough the freshness of their food. These guys show appreciation for your business and would love to have it. If you’re in the neighborhood like me, give them your business.

We ordered 4 entrées, fried rice and a soup. Everything came with the same dark bland sauce. The fried rice was really dark and tasteless and skimpy on the ingredients. The hong sue chicken only had like 7 veggie pieces in a tub of dark gel. The other entrees after a bite went to the garbage. Very dissatisfied.

I have to say, the bad reviews scared me, but I decided to try it because we got a menu mailed to us with good discounts. The orange chicken was delicious and came with broccoli. I could actually taste orange (like they use orange zest) and the broccoli was crisp (hate when they over cook veggies). The Hunan chicken was great too. I ordered crispy noodle with chicken and vegetable and was disappointed because we received chicken chop suey (not a fan) with a bag of tiny fried noodles on the side. I am from Hawaii, so I chalk it up to not understanding the difference in how the Chinese «Americanize» their food according to the region they are in. Still learning. Oh well. Will order again for sure!

Since this place closed & re opened w/​new owners food comes faster 30−40min. Food is still hot when received finally not ALL the same flavor. The smoothies are not the same anymore but the food is great!

I was kind of disappointed when I learned it had new owners, but the food is still good. They added a new fried rice, and it’s my favorite. (Mexican friend rice)

Under new management. Place is nice and clean, owners very friendly, food delicious. Give it a try!

DO NOT ORDER FROM THIS RESTAURANT!! Worst costumer service EVER! We placed a large order at work and 2 and half hours later our food hasn’t arrive yet. We called the place and asked for the status on our order. The guy responded“I forgot to put your order in.” That’s ridiculous !!! Considering we usually order from this restaurant all the time because of its late night business hours. We expected better service than this. Never again will we order from this place!!! Horrible!!!

Worst food I’ve ever eaten, worst customer service hands down I’ve ever experienced. Manager hung up on me… said «everyone else thinks is good food» so then I came here, and methinks not! ‘ll be going to their «restaurant «tomorrow to get a full refund. I’m not paying 35.00 for rotten meat and a fake fruit smoothie.
We got the: general tsaos chicken… there seems to be a recurring theme of fart stank. I can confirm this, @edward B. our chicken also smelled like farts. :/​
There was also weird pink fleshy material in the chicken that I don’t think was chicken but I’m not sure, I threw up before I could inspect fully. :(:(:(
meh anyway don’t go here because you will not be able to eat the food if you have a normally functioning immune system.

I ordered delivery from Grub Hub. First of all, the restaurant charged a $ 6 delivery fee and quoted me an hour and a half. I worked as a manager of a Chinese restaurant for 5 years and know that Chinese food is the quickest cuisine to execute. I called the restaurant after an hour and they were rude on the phone and told me that it would take an additional hour… so now we are at 2 hours for fried rice and orange chicken. I cancelled my order with the restaurant, had to call Grub Hub myself, and it is now going to now take 3 – 5 business days to get my $ 30 order credited. Poor customer service at best.

Horrible experience
Great Dragon Chinese restaurant, Don’t waste your time. 3÷13÷2015 my girlfriend and I ordered from the Great (ly horrible) Dragon. Let me paint you a picture, we ordered…
Vegetable Cantonese Style Noodles (no egg) — Small $ 6.95
Vegetable Fried Rice (no egg) — Small $ 5.55
General Tso’s Chicken — Large $ 10.95
Subtotal $ 23.45
Delivery $ 4.00
(Wtf) IL Meal Tax $ 2.17
Tip $ 5.86
— — — — — — — —
Order Total $ 35.48
We got our food quickly but ran into some problems once we begin to dig in. My girlfriend started into her «Vegetable Cantonese Style Noodles» and gagged at a large black hair under the vegetables. In shock, we began to search through the rest of the food when we noticed our «Vegetable Fried Rice» was really Chicken fried rice. Two problems with three of our items.
We called the restaurant and spoke with the man in charge. We told him about the problems we had with the «Vegetable Fried Rice» and the Large Black Hair in the «Vegetable Cantonese Style Noodles» he quickly got defensive and told me the hair was a «BEAN SPROUT!!» (are you kidding me I’m not stupid) once I told him about a picture I took he begin talking faster and faster cutting me off from talking (I hate fast talkers, they think they can just talk you away it works on some people but not me) saying «there’s nothing he can do» so I ask him if he can at least get us the correct food, he couldn’t do that and then said he also couldn’t refund your money because the website we ordered our food from «Foodler» (it’s like grub hub) takes all their profits this month. So… ill never order from here again. I’ll post that picture for your viewing pleasure.

2 Stars for quality of food. NO STARS for delivery service! 2 hours later still nothing. This is the 2^nd time this happens. I’m sure there are other good Chinese spots that care. Bye bye not so Great Dragon!

I ordered food from this restaurant. Half an hour later, they called and said they were out of something that I had ordered… no big deal. An HOUR after that, they called and said it would be another 45 minutes because I live so far away? Just puttin it out there… I cancelled my order and will not repeat the mistake.

This place is just ok. Pretty standard Chinese restaurant. Everything I have tried is subpar. We go when we don’t have too much money to spend we get lunch specials. I would not recommend it as a nice place to eat.

Completely unprofessional. Not even the slightest bit of respect even if you order over the phone. I tried ordering online and for some reason my payment wasn’t processing so I decided to call, put on hold, spoken with shortly and then was hung up on. When I called back to reorder I was told I can’t order over the phone only online– but yet last week I had my order taken via phone. This is weird and he didn’t even listen to me and kept interrupting and telling me the website address and there was nothing he can do. What a load of crap. I used to like them but not anymore. I’ll take my business else where.

Owner and/​or cashier is trying to rob me.
10% off of $ 61.45 is not $ 5 off– sure, the cashier had to call owner to recalculate because she doesn’t know how to do basic math and deduct 10% off of $ 61.45, which by the way is $ 6.145, not $ 5.
She called the owner again (by which she tells me, after I insist to talk to him/​her and get his/​her name, that she doesn’t know the owner’s name) to ask for the recalculation… Uh and the owner recalculated the price, but somehow makes a mistake again with a BS total of $ 55.80 as opposed to the RIGHT math at $ 55.30. What the heck is wrong with these people.
Never coming here again when I know this particular employee is here– she can’t do math for herself, why would you leave her to work for register!!!
She was cursing me out in Chinese the whole time. Lady, you’re in the wrong here, not me. No wonder this establishment achieves only 3 stars.
12:24am Nov 4, 2014.
Went from 1 to 2 stars–
About 1 hour later, the owner comes and finally he tells me that the 10% is deducted before taxes… This could have been easily avoided had the woman (which turned it to be his wife… So how did she not know the owner’s aka her husband’s name??) at the counter told me that. Not only did he explain this to me, but also explained how I should/should’ve asked him for any questions… UH I asked to talk to you but your wife would not let me speak to you. HELLO. I’m sorry but your wife needs to stay off the register.
Thank god for your husband who said, «We want you to be happy,» which i’m sure he only said because he kept eyeing the cops eating at a table behind me — he gained you 1 more star.

3 stars overall from me. You’ll get your typical quality American Chinese food from this late night spot. Cheap and late hours are awfully convenient. Good choice for whenever you’re feeling for something easy. The Orange Chicken is the way to go.
The last time I dined here however wasn’t quite as pleasant. I ordered over the phone and was taken care of quickly, cordially, and efficiently as always. When I got my food though, it was quite the opposite.
I ordered the General Tso Chicken. I was met with a chicken substance that you can hardly call chicken (I’ll refrain from details as to not gross anybody else). The sauce was the consistency of Silly Putty and seemed to resemble something cooked up in a chemistry lab. It was edible but I didn’t feel too confident about it going down.
This is more to serve as a warning: I do not recommend the General Tso Chicken, or at least not late at night. This one bad experience would not keep me from going back, but it does get me thinking.

Nothing special but good american Chinese food after 10pm. Got the General Tso’s Chicken. It was as expected. We also had some of the Orange Chicken and Fried rice. Egg rolls are pretty standard.
This is like the 5^th place I’ve tried in the area. Golden Chef is the best so far. But they close at 9 or something.
There are a few shady reviews of this place too so… Idk, I didn’t read them before we ordered but our experience was alright by all accounts.

One of my favorite late night place and favorite Chinese restaurant. Here is what to order:
Mango Shake
Potstickers
Crab Rangoon
BBQ Pork — cooked well
Done
String beans with Rice.
Enjoy!
Excellent delivery always quick and food steaming hot!!!

Roach INFESTED!!! PLEASE do not go here!
This was my local Chinese food restaurant for years ever since moving into the neighborhood… and years before that for my partner who grew up in this area. I even raved to people about this place because the prices were great and the food WAS exceptional.
Friday, Oct 11^th, I ordered for pickup, 2 Kung Bao Chicken (they call it Bao) for my partner and I. The dinner meal comes with an egg roll as well. We got home and began to eat. My «I’m so glad she is» picky of an eater partner literally picks at her food and is very particular about how she eats. On her second bite of her egg roll, she noticed a ROACH in the Kung Boa, dipped the egg roll to grab it for reassurance and sure enough, it was a COCKROACH.
I called the restaurant right away and spoke to the underaged girl they have working the front counter (I’m assuming she is a family member) and she passed me to a gentleman. He barely understood what I was saying and vice versa but her understood ROACH!
He then said «Oh…okay, we can send you something else, what would you like?»
I screamed out «Excuse me?! I do NOT want ANYTHING from your restaurant ANYMORE! I am coming to get my money back PLUS I’d like an added extra fee since I did pick up the food AND I’m going to return it for my money, call it a delivery fee.»
He asked me what did I pay and said he would bring it to my home. I was completely okay with that… mind you, we took about two bites of our food when this happened.
The delivery guy who came to return our money was standing outside with such an attitude. When I handed him the bag of their food, he tried to grab it from my hand and walk away with it and I pulled it back and asked «Where are you going? Can I please have my money back?»
He said he had to check it but my porch light is a 100 watt bulb so what better light to use other than this one so I told him to check it there, in front of me. He opened the bag to inspect the food, checking to see how much of it I had eaten, and I had put the roach in a napkin, a napkin from my home, because, this place is SO cheap, they won’t give you utensils or napkins unless you ask for it, so I had to use my own stuff from home. He then proceeded to tell me that the roach was NOT from his place because that is my napkin. I mean no disrespect to people at all when I say this but my house is not roach infested, we would never allow that here, there would be an exterminator in this house if that were the case so NO, the KUNG BOA sauced roach did NOT come from MY own napkin.
At this point I was getting very frustrated and being a Restaurant Manager Sanitation License holder, I knew my rights and I told him «Sir, please do not be a fool, we both know your place is infested with roaches and this is from YOUR facility. Just give me my money and take back your disgusting food» He then threw the money at me and walked away without a peep.
PLEASE DO NOT EAT HERE!!!