Graff Diamonds

I purchased my engagement ring from Graff and had a fantastic experience. Customer service is the company’s policy. As someone who aggressively shopped every single brand name diamond company as well as some mom & pops stores, Graff won over my heart and it sealed the deal when we were able to discuss the right price.
Would certainly recommend this store to anyone if it is the type of product they are looking for.

A good boutique but not for me. I was looking for wedding bands of plain ring or with few diamonds but Graff made the rings full of diamonds, which I think may be good for engagement rings. The boutique was still very good and seems they had a lot of choices on diamond rings and the sales lady was friendly.

Fairly intimidating if not your usual stomping ground, the stafff is nevertheless friendly and accomodating. Never any pressure, they’re just as willing to chat and offer you a drink as let you try on the great emerald cufflinks I’ve had my eyes on for the longest time.
They also have no qualms about product transfers from, say, London to Chicago, should that city have something this store doesn’t; worse to worse, they might even be willing to accept a custom commission, if the money is right (doesn’t have to be upper bracket, but don’t expect a custom sterling silver keychain with your initials engraved on the front).
Of course, if you want them to source those perfect matching 3-​carat intense yellow Asscher-​cuts for a set of earrings you want to buy yourself for Christmas, they’ll jump right on it.
Ah, the power and the glory.