Euro Auto Plex

The only repair shop in Chicago that I will bring my Volvo to. Very honest, thorough, prompt and and reasonable from a price standpoint. Highly recommended.

Great, friendly service that is honest and thorough. They do a good job of keeping you in the loop and you feel like your car is in good hands

I love this place! I have a 2003 Volvo S40 that recently needed A LOT of repairs. The people there are very professional and did a great job of explaining what work needed to be done– especially what was an urgent matter and what could wait. They were also very good about calling me to verify that is was ok to proceed with a certain repair and were very honest and open about the cost of everything. Will definitely be taking my car back there for any future repairs needed and would recommend to anyone!

I have been taking my ’04 Volvo XC90 to these guys since it was out of warranty with the dealer. They have always been honest, fair, reasonably priced, and prompt with their work. Their communication is also outstanding. Today, for example, I was called to confirm that the car would be ready by the time that I had requested, and called again to recommend additional minor repairs that they didn’t want to perform without permission.
I count myself lucky to have a mechanic that I can trust.

Euro Auto Plex recently did a great job diagnosing a tough problem in my Volvo 850R. A local mechanic failed to properly install the replacement PCV system, meaning the crankcase was still smoking and not ventilating as it should have been. Euro Auto Plex quickly figured out what was wrong and fixed it for a very reasonable sum. They also performed a few other repairs I requested at very reasonable cost, including the dreaded 850 door stop mount cracking issue that my body shop told me couldn’t be fixed. Their communication was excellent and I was given updates every day it was in the shop. Pretty rare in this business.
This is absolutely the place to go if you have a Volvo 850 or 240. Most local mechanics will have no clue how these cars work because they’re not used to seeing them, so there’s a very good chance they won’t fix them right. Dealers used to working on newer Volvos and simply replacing parts under warranty aren’t much better (but much more costly!). John and his crew work on 850s and 240s probably every day, so you can count on a correct diagnosis and, likely, a cheaper repair than the corner shop because they know what they’re doing and won’t charge you for excess diagnosis time and unnecessary repairs.
I will certainly come back in the future for any maintenance my car needs that I can’t or don’t have time to do. Thumbs up!

Ive never self so ripped off after taking my recently purchased used volvo into this place. I though the positive reviews were enough to trust, as my first Unilocal review don’t trust this place! I took my volvo in for an inspection along with an oil change a couple weeks after i purchased the car. I told them i was getting ready for a road trip and wanted to make sure the brakes were checked out as well. Got a call back saying i the brakes were fine but i needed a new timing belt, front headlight, and a handful of other mechanical issues fixed. Having naively admitting that i knew nothing about cars they ended up charging me nearly $ 1800 in repairs in which were unclear as to what and why i needed things. As i drove away i realized immediately my left turn signal was not working properly (worked perfectly fine before i brought it in). The next week i noticed my headlight was still not working, so they told me to bring the car back so they could fix the signal and headlight which i was assuming to be free since i had already brought the car there a few days earlier. I took the car back on a monday morning and still expressed concern about the brakes be suitable for a road trip.
after having the car for almost three days they told me it was going to cost upward of $ 300 if i wanted them to replace the whole turn signal mechanism which THEY BROKE, they then realized they never charged me or fixed the head light that they had previously told me was out. and after rechecking the brakes like i insisted, they then pointed out that there was a slight issues with the mechanical pump for the brakes and simply suggested not to drive too fast. WTF im going on a road trip shouldn’t my brakes be working 100%??? They sent me off charging me $ 85 to re wire the headlight (which should have already been fixed the first time around) and acted like a complementary bulb was the nicest thing they could do. I left reassured the car was fine.
but NOPE!
after a couple days of driving i noticed my car was significantly louder then when i had brought it in. In the trunk i found a large torn piece of insulation foam that i did not put there! Not wanting to believe i was still having car trouble i dealt with it until friday morning when i tried to start my car to go to work to my surprise the car wouldn’t accelerate at all FML. The check engine light and a flashing arrow came on and i was stuck:(HOW MUCH MORE AM I GOING TO HAVE TO SPEND i thought to get this car working normally?
Fed up with Euro Auto Plex and their scams I had to get my car towed to Wizaed Werks. They were extremely friendly and understanding of my frustration. After only a few hours they called me back saying my transmission oil was completely dry and the electronic sensors needed to be reset. They got the car working for less then $ 180 the same day! They showed me how easy it was to check the transmission oil and there was no reason why Euro Auto Plex could have missed doing so during their inspection.
DO NOT GO to Euro Auto Plex and waste all your money! Just because they represent them selfs as a volvo specialist does not mean these guys are special or honorable. This place is run by an insufficient staff willing to take advantage of anyone who comes off as vulnerability.
go check out Wizard Werks instead, just a mile south these guys are a family run business and will take care of your car at a fraction of the price putting your mind and wallet at ease, they also focus on european car so they know whats up.

During the recent nasty «polar vortex» weather, and just as we were getting ready to leave on a trip, our S80’s windshield washer tank broke, rendering the washers useless — a dangerous situation. Within 24 hours of my slightly desperate phone call, Tony secured the part and had it installed. His price was a bit over half what the local dealer quoted, and the installation time was several days shorter than the dealer offered.
I’m thinking that’s pretty darn good service.

Great place, nice people and excellent prices.

This was the best experience I’ve ever had getting my car repaired. I took it to the dealership initially, who gave me a laundry list of things that needed repair and a really high estimate on each item. When I took it to Euro Auto Plex, Tony was extremely nice and helpful, and after doing an in depth diagnostic of the car he presented a much smaller list of necessary repairs (whose cost was a fraction of the total quoted by the dealership). Not only that, when I told him about a specific repair that the dealership had offered a 2 year warrantee on, he consulted with John (the owner of the shop) and told me I should use them for that repair instead because the warrantee was worth it (and was something they couldn’t offer). These guys are honest, fair and extremely accommodating — if there was a way to make the experience of paying for car repairs pleasant, they accomplished that!

A+++++++ All great things about these guys.
1.) I had a quote for $ 1200.00 from my dealership and EAP did the same quality repair for $ 600.00.
2.) I had a dead battery and couldn’t jump it and assumed the worst with a bad alternator and called a to let them know to expect a tow truck. But EAP said that I needed a good boost and drove to my house to give it a shot and it worked! Every other place in Chicago would replace the alternator…
Hands down the best in Chicago.
A

This is now my one and only garage. They have earned my trust, doing good work at good prices, and have shown unbelievable patience! Here’s my story…
I own a 25 year old Volvo 740 that has a lot of sentimental value for me — it’s the car on which I learned to drive when I was 16 (I’m 40 now), and I just took possession of it a few months ago. It’s not my primary vehicle, so I don’t technically need it, but I’m thrilled to own the car and I enjoy driving it still. All things considered, it’s in terrific shape! Being so old, the car can be difficult to work on because replacement parts are becoming really scarce, but I’m determined to keep this car running for as long as possible.
Anyhow, when the car refused to start one day, I took it to Euro Auto Plex because I’d heard it was the place to take an old Volvo. They diagnosed a bad engine wire harness, and set about finding a replacement. I knew there might be trouble when I did some Googling and found that this part has reached it’s «sunset hour» (see here:
), meaning that there are basically none left — Volvo stopped making them years ago, and most of the used ones out there are in very poor condition. It turns out my hunch was right. My car sat on the lot at Euro Auto Plex for a long time, while John diligently searched for a suitable replacement. As time wore on, I began to lose hope and expected to get a call from him saying the car was unfixable and to please get it off his lot.
But this story has a happy ending! A replacement was found, and I got my car back yesterday running as well as ever. Even though it took a while, I’m thrilled with the service Euro Auto Plex provided — after all, the scarcity of parts isn’t their fault. I’m sure that any other garage would have sent me packing months ago, but John seems to have a soft spot for my old car, and was clearly reluctant to give up on it… just like me. Because of John’s patience, and that of his capable staff, my car has a new lease on life!
I won’t even consider taking it anywhere else.

took volvo to dealer, terrible response, took it to John and the price and svc was excellent. sold on future svc…

John and his crew at Euro Auto Plex are as honest and hard-​working of any car shop I’ve seen. Pricing is reasonable. Be sure to call ahead to set up an appointment because they are always very busy.

These guys are friendly, good prices, and most importantly for a garage, I TRUST THEM.
I seem to have gotten «stuck» on older Volvo wagons… cute, and… supposed to last forever. I take mine in for an oil change to the dealer, who breaks something as they wash my car afterward, am displeased, and they refer me and note that things would be much less expensive if I take it to John. I meet him, love him, and all is… GREAT.
Yes, John’s a little terse, but I laugh + tease him, and all is well. He seems like actually a good guy, something I have never really found, in a way I feel really trustworthy about, with any garage. Ever.
A small crash happened to that Volvo, so I take it over there, it’s deemed a goner. I trust that. And, not finding another one easily, I ask and John comes through, even with the color I wanted! I love these guys.
A few minor, and Very, Very Fairly Priced repairs later, I move to Minnesota, where John seems to go with some frequency. Newly in St Paul, I need brakes and a small electrical repair for windshield wipers that won’t turn off (delightful though, I’ve learned the magic jiggle). Get both repaired locally, the guy can’t find a part, so I have him call John and he has it instantly (I knew he would)… but both repairs are expensive disasters. Of course, it’s not JOHN!
I know if I could get it into John, it’d be all great, it always is at this ROCKING Volvo shop. John, if you come through St Paul anytime soon, I’ll invite you over + hopefully convince you (or the guy’s shop down the street) to help me out up here, please! (It’s J, white Volvo wagon, I drive to Minnesota sometimes… my white Volvo now sounds like it’s not even going to make it down the street, post-​brakes)
*Oddly, I’ve read the fewer-​than-​5-​star reviews, and I see nothing negative in them, but for a few days’ wait. Don’t all garages do that? I have NO complaints on time. Other garages take way longer to get things, often. And the other guys who work here seem awesome too. I love this place. : —)

Once your car gets out of warranty zone, going to a dealership to get your car repaired is basically asking for trouble. They’re not really there to maintain your car, they only want to give you a reason to buy another one. With that in mind, my 11 year old car was in need of some love. I found these guys on Unilocal and was very pleased. They didn’t up-​sell me on random junk — it wasn’t cheap per say, but I knew what I was in for (tires, brakes, necessary evils) so I can’t complain. They did what needed to be done, did it fast, and communicated with me every step of the way. All in all, very satisfied (and the car is running quite smoothly).

After being underwhelmed by the service at Hubbard Woods Motors, I had put off finding a new mechanic to service my low mileage 1996 855 Turbo. My hand was pressed as my coach overheated on a ride back from the airport. After having the car towed to my apartment, and with just a week before leaving on an 1100 mile road trip for work, I searched the Volvo forums for suggestions. Euro Auto Plex was looked upon favorably, but the Unilocal reviews made the owner seem a little soup-​nazish. That wasn’t my experience at all.
After making an appointment over the phone, I was given special permission to drop off my car on a Saturday. I pulled into a yard full of other bricks, of all vintages. It was then that I met John, who obviously knew his stuff. He took my keys and assured me that I’d be ready in time for my trip.
On Monday morning, I received a call outlining the fix needed for my problem. I had mentally prepared to spend upwards of $ 500 (as other Volvo owners can attest, you almost never leave a shop without spending this amount). The estimate for the repair and 75k mile service came to $ 240, and the car would be ready for pickup at 5 that day. I was blown away, and a little wary, since I was going to be taking the car on a long tour of the lower states. John assured me that everything would be fine. He was pleasant, professional, and even showed me his V70R.
I picked the car up, took it for a quick jaunt on the highway, and everything seemed fine. The trip later that week was uneventful, without even a slight raise of temp.
Honest. knowledgeable mechanics with fair pricing. The only issue is that they’re hugely successful, and you have to make an appointment for service well in advance. But I assure you, it’s worth it.

This might be a long story…
I went to get my volvo checked not because there was any problem with it, but because it had passed a certain mile-​marker. It needed minor tune ups but it was done within a few hours.
I drive the car back to where I live, going to a few places on the way back. At the end of the day my car suddenly stops working. Basically, the power still went on but the engine showed no signs of turning over. Very weird… on top of that, it was still the same day that I had taken it in to get checked.
I call them, they tell me to bring it in next day. They say that the «ignition lock cylinder» needs to be replaced. This is a part that needs to be specially ordered from Germany (maybe it was Sweden, not sure). I say to myself, OK, these guys actually have a good reputation, their customers seem satisfied and so maybe, just maybe it is a coincidence, though its hard to not think otherwise.
Well, that was my biggest of worries yet. They told me that the part would come in 5 days and I would be able to pick it up in 5 days. I had to wait 2 weeks!!! The worst part about it was that Tony kept telling me it would be done on certain days, they were just waiting on the part to come in. …The part was lost by DHL, which is why I had to wait for so long, but my issue is that they never checked the status of the part to see that it was lost for a week and a half. They should have checked it earlier and we would’ve figured it out earlier, instead of them writing it off and promising it would be done soon!
In the end, I have no qualms about Euro Auto Plex. They are nice people, and I’m writing the situation off as a fluke. They ended up giving me the car for about $ 250 including part and labor when they originally said about $ 300. Tony is very nice and helpful also, so is John the owner.
I have to say they are pretty trustworthy too. I forgot to remove my ipod, and my gps from the car. With the car being gone for so long, I was worried that those two items might also be gone, but they weren’t… restoring some faith in them.

Like a dentist, if it’s tough getting in to a mechanic, I take it as a good sign. I finally worked out a time when they could take my car. John’s a terse bird, but he’s a mechanic, not a politician. The morning after I dropped off my car, Tony called to go over in detail and get my approval for what needed to be fixed – which was a LOT. That evening, they call back and say it’ll be ready for pickup the next morning. Keep in mind they basically had to replace most of the front-​end suspension. That’s some speedy-​ass work! Also, when I compared their parts prices to other shops and online parts supplies, they somehow get parts MUCH cheaper. I dunno, maybe that’s the norm for specialty mechanics, but I was pleasantly surprised.
I’ve only been here once, but I’m definitely going back. Tony’s great and when I went to pick the car up, John stopped what he was doing to shake my hand, say thanks, and brief me on the parts warranties. Unusually friendly customer service.

Great work, decent prices, terrible communication.
I’ve taken my 17-​year old Volvo to Euro Autoplex since I purchased the car in May. No complaints about the quality of workmanship nor the pricing. Though Swedish car repair is never truly cheap, I always felt that all charges were reasonable and clearly explained. What will keep me from supporting this shop in the future is its poor communication in terms of completion time.
Made an appointment for Monday morning to replace a broken headlight and to correct alignment. I didn’t receive a call about my car until about 5pm, when I was told I could pick up on Tuesday afternoon. At 1:30pm on Tuesday, I was told that it’d be ready in about an hour. When my husband went to get the car at 5pm, he was informed that we could pick it up the next morning. Couldn’t we have gotten a phone call or two about these delays?
So, if you don’t mind being strung along waiting too long for high-​quality yet simple repairs, bring your Volvo here.

This is the place to go if you own a Volvo! We’ve been going to John and his capable staff for about 4 years now, and seldom have we had a problem. It is true that he restricts his service to Volvo’s, but I see that as being a good thing – a specialist, like a neurosurgeon, should not work on anything else but what they are great at!
Recently I rear-​ended someone and did a ton of damage to my car. John and his staff located the pieces that I needed and then showed me how to do the work myself to save some cash – that’s incredible service from a mechanic!
So why only 4 stars? Because nobody truly LOVES going to the mechanic…