Discount Mattress

The salesmen are really good here. They ask the right questions but all these for cheap mattress. My problem was my old mattress caves in middle of the mattress, the salesmen told me the model im getting is good and i wont have that problem. Now, my mattress has the same problem and cant contact the number the have on their file.

Edit: Found out they actually did go out of business.
Got a mattress and box spring from these guys a year ago. Middle of the line, not too expensive, but definitely not cheap. It was great for the first few months.
A couple months ago I noticed myself rolling to one side of the bed every time I woke up, turns out one of the box spring boards broke completely, but it’s covered under warranty so no big deal.
Over email, Doug from Discount Mattress told me to give them a call at 773−935−9250 (also the number listed on their website). They haven’t picked up that phone in my 2+ months of calling to get this replaced and he hasn’t responded to my emails, including the ones on the same thread where he told me to call them.
I wouldn’t pay a dollar for my bed in the state it’s in right now and I’m thinking these guys are kind of shady or went out of business.
Avoid these guys.

i have been shopping for a mattress set for a couple weeks and finally found one here at discount mattress. Doug was a great help! he asked me all the right questions about how i slept and pointed me to the right ones to try out! i never felt rushed or pushed to buy a certain mattress. i would definitely recommend this place to anyone looking for a new mattress set.

I shopped around a bit before deciding on purchasing a mattress set from Discount Mattress. Sean was very knowledgeable, and did not employ the high pressure sales technics I had experienced at a couple other stores. The mattress prices were great, and the delivery charge was very reasonable. Great customer service!

My boyfriend and I came here looking for a new mattress after first going to Sleepy’s and Costco. Discount Mattress was a great middle ground between selection and price. The prices at Discount Mattress were much better than Sleepy’s and they didn’t pressure us with sales pitches and financing options. Costco would have been SLIGHTLY cheaper but we only had two options to choose from and would have had to move it ourselves. Discount Mattress was exactly what we were looking for. We had some variety to choose from and it was still affordable. We found a great mattress for a very reasonable price and had it delivered a few days later. AND the delivery was within the promised window which is rare for furniture deliveries!
One reviewer mentioned feeling pressured, I didn’t get that at all. I asked the sales rep to give me and my boyfriend a minute to discuss, he understood and didn’t try to rush us at all.

Doug and Shane were fantastic. They were very knowledgeable and patient with my very picky sleep habits. In an area with two other mattress competitors in walking distance, they are not only the most polite/​not pushy, but also the most knowledgeable and best value. I have nothing but good things to say and encourage everyone to give them a browse on their next mattress purchase.

After shopping at 5 mattress stores in the Lincoln Park area I went in expecting typical high pressure sales pitch but was pleasantly surprised by a very helpful salesperson. I told him what I wanted to spend and he fixed me up with a very nice mattress– not a cheap one that they kept around for people who can’t afford $ 1000 for a full size mattress. Went to pick it up and they had it ready as promised. No hassle mattress buying in Chicago??? What??? Come here and be satisfied. I will definitely shop here again.

Avoid buying a mattress from Discount Mattress at all costs. Will make sure everyone I know avoids them as well. Came here to buy a full mattress and was treated horribly. Total waste of time. I am so glad I did not spend a dime here.
Everything seemed pleasant at first, but I became suspicious once the sales rep avoided answering specific questions about the mattresses and became very very pushy. He was basically coercing me into buying a mattress at a «reduced» price he was offering then and there. He wouldn’t let me think it over or discuss with my friend! When I told him I wanted to see other options before making a $ 500 decision on the spot, he snapped, told us to leave the store and said «You know what, it is –4 degrees outside, go have fun wasting someone else’s time». We were completely shocked! I would not recommend buying a mattress from a store that does not train its employees to respect its customers. I am glad I did not fall prey to their marketing gimmicks either…

They were very nice in the store, but when my mattress was delivered and felt like a plank I asked them to let me switch it out, they completely changed face. The mattress in the store was definitely not as hard as the one I got and when I was in the store, the gentleman told me that particular mattress had been on the floor for two years, so I thought maybe the floor mattress was worn and therefore a bad representation of what they were selling me. When I called later, the guy said that was impossible because they had only been open 8 months in a tone that implied I was lying. Long story short, I just spent hundreds of dollars on a crappy mattress and was told to either buy a topper or a new mattress. Spend the extra money at a real store with honest management and employees. What is even worse is that the mattress I paid them to take away was better than the one I have I have and now it’s just in a dump, I’m out $ 500 and my mattress is miserable.

The customer service at Discount Mattress is fantastic. I visited the store a few days ago because, upon moving into my new apartment, I could not find a way to maneuver my queen size box spring up my building’s winding staircases. I was looking for a folding/​split box spring option so that I could get it into my apartment (and, you know, have a place to sleep…). The gentlemen at Discount Mattress were very helpful in directing me to what I was looking for and put in an order immediately.
Fast forward to today: my building manager returned from vacation and showed us a previously hidden way to get my original box spring into my apartment. I called Alex at Discount Mattress, explained the situation, and even though I purchased the split/​folding box spring with the knowledge that it was final sale, he generously waived this rule and gave me a refund. No restocking fees, either.
What a guy! What a team!

Just moved Into My new apartment In Chicago and discount mattress helped immensely with creating a great first impression of the neighborhood. Mike was extremely friendly and helpful, he gave me a great deal and made the effort to make me feel a lot more comfortable as a new person in town.
They had some very reasonable prices for good, comfortable mattresses compared to a few other places in the area. Customer service was exceptional. Mike knew exactly what he was talking about and went out of his way to help. Would definitely recommend this place to anyone in Chicago.

Great customer service experience!
So I’m moving to NY and of course my bed does not fit in my new bedroom so I’ve got to get a new one last minute. I went to about 5 different mattress stores in the Loop and Lincoln Park before coming to Discount Mattress. Discount Mattress was definitely the best! Kenny helped me and he knew a lot about all their mattresses and what else they might have in stock. He was very patient and helpful as I tried the different mattresses out.
I would definitely recommend going there for a mattress!