Courtyard Chicago Downtown/River North

Our 3 night stay was for a weekend wedding in the city. The location and price were good. Its a short walk from the Red Line’s Grand subway station and its link at Jackson to the Blue Line to O’Hare ($ 10 round trip per person, about 75 min trip, from hotel to check-​in) Our room was very nice but there was a faint sewer smell in the bathroom the first 2 nites. The king bed was very comfortable. The outer bathroom vanity and closet area was cramped. The hotel service was friendly but on the first full day the room was not made up by 3 PM despite us being out for hours. We had to go get some fresh towels on our own. There was no coffee available until 7 AM when the restaurant opened so you had to go a couple blocks to 7 Eleven or Starbucks. Overall, for the price, this is a good choice for River North, but one thing that the hotel can’t fix is the noise all night, particularly from the nearby fire station. When you see complimentary earplugs on the nitestand, you know it’s going to be noisy!

Awesome sun deck overlooking downtown Chicago! Great hot tub, pool, and fitness center. Rooms can be a little loud due to location off the busy street, but I definitely can’t complain about that as that is expected! Location was great – just a quick walk to Michigan Avenue, the Pier, and more. Our room was large and very clean. Our room had a mini fridge in it which was very nice and convenient, and our friends’ rooms also had the fridge and a microwave. Overall, I was most pleased with the fitness center and the indoor pool. Would definitely stay at this location again!

My first time in Chicago visiting from Los Angeles. We truly enjoyed our 4 days at the Marriott. Our room was very comfortable and clean and the staff and customer service was fantastic! Everyone was so nice. I highly recommend staying here.

I didn’t stay at this hotel but I was helped out by one of your reps to make a reservation.
Her name was MARIA with code MGPER155, I insisted to get her ID to make sure I’m talking about the right person.
She was very patient and was very helpful and having worked at hotels before I was very pleased with how she treated us. We had a rough day today due to an AirBnB confusion with our reservation and luckily someone like Maria was able to figure out so that we can stay and relax while here in Chicago. She may not have any idea how she made our day but again I hope you’d hire more people like her!
Maria, if you are reading this, so much kudos to you girl! Keep up with that attitude and you can reach farther with your dreams in life. Thank you again!
Best regards,
Ms. Yap

Stayed here for one night. One of the least expensive hotels in downtown Chicago.
I upgraded to a suite and was impressed. The room was spacious, bed was comfortable and everything was clean. I only have two complaints. #1: not a big deal but the bathroom was very small and seemed a bit outdated compared to the room. Its like it should have been in a cheap motel or something. #2: this actually should have been number one but whatever. Anyway, I was constantly awakened by the lovely sounds of drunk people and horns blowing literally all night. It was very aggravating especially after traveling all day. I’m assuming Marriott is aware of this issue considering that there was a pair of earplugs on the night stand.
Other than that, my stay was nice. The staff was cool too. Well, housekeeping did wake me up a little before 10 and that sucked. Not only was I finally getting some high quality sleep but she made me think checkout was at 10 and not at noon… which it actually was at noon. Panicked a bit but she did apologize so I wasn’t too upset. Just had a mini panic attack since I was nowhere near ready lol.

Nice clean room and was quiet. Hotel staff was very friendly and pointed us in the right direction for where we were going. Great location and nicely priced!

Spent Valentine’s Day here. Beautiful Hotel. Best location to walk anywhere. The only negative was the $ 60 parking. Overall loved it.

Showing 4 stars but feeling 3.5. Stayed here for a few days to watch a Bears game. The hotel is within walking distance to some of Chicago’s touristy areas — Michigan Avenue, the river, etc. And I really couldn’t beat the price for a weekend stay. Staff is friendly. Cabs are readily available. Big pluses.
There were several downsides. First, it is way noisy at night. The earplugs on my nightstand was a big clue to what I was in for. The comforter was stained a light brown in a few places. The blinds were ripped. The buttons on the TV didn’t work. The room in some places could use a dusting. The areas used most were spotless, but things like pictures had a nice fuzz on them.
For me, it was a place to sleep after long days of sightseeing. And I couldn’t beat the price for hotels in the area. I didn’t try eating there, so I can’t say anything about that. But I must reiterate that the staff is great.
I might consider coming back. But nothing about my room is drawing me back.

This is one of my «go to» Marriotts when staying in downtown Chicago.
I like it because:
— there’s a great restaurant attached (Davanti Enoteca) & inside so if you arrive late it’s convenient to get a nice meal and drink
— the location is great, in downtown Chicago close to pretty much everything. I like to walk so I can always do that from here. Lots of bars and restaurants are on the block, more an more as you go further
— the cost I pretty reasonable considering some of the other hotel prices around downtown.
— the staff is always really nice. My last stay I got chosen to shake a pair of dice and what I rolled they’d multiply by 100 and add to my Marriott rewards points but aside from the front desk, the bell hop, valet, are all really nice!

Wonderful hotel in the heart of downtown Chicago. Here’s why:
1) incredible customer service
2) super friendly staff
3) clean and comfortable rooms
4) excellent Italian restaurant on property
5) delicious donut shop on property
6) nice meeting space and excellent event coordinators
We hosted a group at this hotel and all of our partners were extremely happy with the accommodations. We will be back!

It was an excellent hotel stay we only stayed one night and walked around everywhere. We were greeted with free birthday donuts and complimentary candy at the elevators, also I had a headache later and the concierge was very nice, Thanks Jesse! The pool area did need a little cleaning but otherwise, the room was clean and we had plenty of coffee, towels and shampoo. The room even had a mini fridge so we could have our leftovers in there overnight and cold pop. The view was just of the parking garage but at night it was very quiet they even provided us with earplugs, that was a nice touch and we could have had breakfast delivered to our room in the morning. The TV should be upgraded soon but otherwise a very pleasant stay, I wished we could have stayed 2 nights or at least until 4pm like when we checked in.

This is my second day staying here, and I have to say I’m pleased with the experience. I’ve been able to enjoy a spotless room, solid amenities (including a nice restaurant downstairs, free wifi, gym, etc), a really comfortable bed, strong AC (this matters to me), and very friendly, helpful staff (including, for example, a bellhop took the time to describe the surrounding area, give me coupons for different venues, and talk to me later when I returned about how my evening had gone at the recommended spots).
All in all, a pleasant, clean, comfortable, and well-​located (north river Chicago) hotel. This place is close to (walking distance) a TON of restaurants, bars, and other entertainment. I would definitely stay here on my next trip to Chicago.

Mid rise hotel in River North. Hotel rooms are on the 6^th to 15^th floor. Don’t expect expansive city views even from the 15^th floor. Good location that is close to a lot of restaurants and bars.
Décor is similar to what they show on Courtyard TV ads. Rooms are well-​appointed. My room had a sofa, work desk with a comfortable chair. The room had two phones, one by the bed and another on the desk. This is a necessary amenity for business travelers who need to work on their laptop and be on the phone. Basic internet is free
Not as pricey as other Marriott brands in the area.

You cannot beat the location and the price of this hotel. Couldn’t believe it when my taxi pulled up to the hotel and I realized I was paying less than $ 200 a night.
The rooms were clean, beds and pillows were comfy, and they had excellent shampoo and lotion — much better than what I usually receive in hotels.
Everyone we interacted with was so friendly too — from the people at the registration desk to the housekeepers… everyone smiled and said hello. Also, that usually does not happen in hotels.
I would stay here again in an instant. So close to everything in downtown Chicago and also close to the subway, bus stops and Union Station. A+!

Can I say I had an awesome time here??? Yes I did. Even though the hotel was not as swank as other Marriott’s this hotel was nice. The hotel was close to everything in the city and we were able to maneuver around wonderfully, The rooms were clean, the towels were fresh and the beds were comfy. The staff was very nice and friendly. I felt very welcomed. This was my first time in Chicago and I must say I had an awesome time!!! Keep it up Marriott!!!

Extremely convenient location downtown — nothing more than a $ 10 cab ride to anywhere worthwhile in the city. It’s not too far a walk from Grand either so if you’re up for a walk (or it’s not too cold), you can take the red line to places. There’s a mediocre restaurant attached called Davanti Enoteca. I’ve got a review for it on my page. Pass on it. You can do better in the area.
The room itself isn’t impressive by any standard, but it’s a prevent decent rate for a downtown hotel. There are cheaper and nicer places, of course, but if you’re trying to rack up Marriott points, there’s always here.

Great location and extremely friendly staff! From check in to departure the staff went above and beyond to make sure my stay was as great as possible. The dining room attendant Javier was especially pleasant during my daily morning breakfast.
The room was very spacious and clean with enough room to comfortably sleep 4 people. The bathrooms were nicely updated as well.
I certainly recommend staying here if you’re looking to visit Chicago’s downtown/​river north shopping and social district. There are of nightlife bars and clubs within walking distance as well.

EXCELLENT SERVICE & LOCATION
Tracy checked us in on Saturday, we were greeted by her great smile and
Personality. great room and location. Also great doorman again always a smile
Would highly recommend to ayone

***This Courtyard is in a good area of Downtown Chicago and it is not too expensive, but it is not the newest feeling hotel and it is quite loud at night***
Despite the name of this property «Chicago Downtown,» it is actually a Courtyard property called Courtyard Chicago Downtown /​River North (for some reason, Unilocal is not allowing any members to provide any edits to the business information here though it is definitely needed). This Courtyard is a Downtown Courtyard hotel and I have not stayed at many of them. I have mostly stayed at suburban /​rural Courtyards that all have the same look and feel.
Like other Courtyards in downtown areas, this Courtyard does not feature the easy and free self parking of most Courtyard properties. Instead, parking at this Courtyard is expensive and valet only like most hotels in Downtown Chicago. This Courtyard also does not feature the airplane food-​esque Bistro that most Courtyards are now utilizing for an in-​hotel dining option. Instead, this Courtyard features an Italian restaurant that seems to be surprisingly lively.
This Courtyard also does not feature a 24-​hour fitness center like most Courtyards.
In most other ways though, this Courtyard is like other Courtyard properties. The Wi-​Fi is complimentary and the rooms have that standard Courtyard look (clean, functional, simple, and comfortable). This Courtyard also offers a 24-​hour market to pick up a snack or drink.
The room was comfortable though the hotel is located it a very energetic part of the city so it was quite loud in the rooms. The fitness center featured a good number of machines though some of the machines should probably be replaced /​updated.
Platinum Rewards members receive an arrival point bonus as well as a free gift from the market and there are great options in the market from lots of drinks, large bags of good quality potato chips, Chicago Cubs Pez Dispensers, and whole pints of Ben & Jerry’s ice cream.
This Courtyard is in a very desirable part of the city; it is right in the River North area; it is close to River North’s popular dining destinations and it is also a quick walk to either Michigan Avenue or the train station (including the station that takes you all the way to O’Hare).
Even with the convenient location, room rates at this Courtyard tend to be very reasonable. This Courtyard is always less expensive than the nearby Marriott and Renaissance properties (no surprise there), but it is also often less expensive than the nearby SpringHill Suites and Fairfield Inn hotels.
Service was friendly throughout my stay and up to Marriott’s high standards of customer service.
This Courtyard is not a bad option for a not too expensive and comfortable stay in Downtown Chicago. It is not the newest feeling hotel though and it is quite loud. If either of those things bothers you, you should probably look elsewhere (especially if you are going to be in Chicago for a long stay).
As mentioned earlier, parking is via valet and it is expensive.

Stayed here during my last visit to Chicago. Located conveniently in the heart of downtown on Hubbard street this location close to all the nice restaurants, bars/​lounges and is also very close to public transportation (Red line CTA train and buses).
The staff is very friendly and tries very hard for it’s customers to have a great experience and stay. Right from doorman to the check in staff everybody does their job well. My room was very decent and comfortable and the bed is an absolute dream. The other nice thing about this courtyard, is the pool, hot tub, sauna, gym, and sun deck facilities which they share with the attached residential complex. The pool is pretty big .The gym is basic, but they have a good amount of equipment.
Free Wi-​fi speed was pretty good. I was very satisfied with the speed of the internet.
Had a great time staying here!