Chris Cleaners

Live next door so this is very convenient for me and Chris is the nicest business owner ever. I am a consultant and travel very heavily, she has gone out of her way to help me if I’m running late to ensure same day service. I posted the hours but just in case:
M-​F — 7AM-6:30PM — Same Day Service in by 9 out by 5 M-​F!
Sat: 9AM-​3PM

I left a jacket there on Thursday night and asked if it would be ready by Friday night. She said yes and that she would be there. On the door it says they are open on Friday until 6:30. I show up at 5:00 to pick up my jacket, much to my dismay, they are already closed. I called twice to make sure, no answer, no answering machine. I find this a really embarrassing way to run a business and would not recommend anyone going there if they are in a time crunch. Not reliable.

Chris Cleaners is the best city dry cleaner and tailor that I have been to in Chicago. I never write Unilocal reviews but felt compelled to in this case because I think the owner deserves for people to know how appreciative her customers are, and that other people should know about the friendly, fast and affordable service she provides. My husband and I are always greeted with a smile, and our clothes are always clean and finished extremely quickly compared to other cleaners in the area. I would recommend this cleaner to everyone!

Quite simply, Chris is amazing. I’ve taken innumerable articles to her last minute and she’s never said no. She’s done tons of garments for me and I’ve been thrilled with all her work. She always, always greets me with a smile and, naturally, I only ever take my garments, especially the difficult ones to her. Honestly, and listen carefully here, ignore any negative reviews. While everyone makes mistakes and I would not say she might not have made her share over the years, she is, on balance, the best cleaners, and especially tailor, I’ve ever been to. I just took a knit sweater to her to shorten the sleeves. I cannot wait. Exemplary service, exemplary person.

I have been coming here for years and love the service. Super fast. Super friendly. Evey time I walk in the lady is so sweet. I can’t ask for me more. Wonderful service and a great price.

Not in my wildest dreams would I ever think I would have to write a negative review for a cleaners but this place needs to be known for what they do so it doesn’t happen to any other victims. Where do I start. I was new in town when I moved in literally right next door when I remembered I had some clothes I needed cleaned. So i figured I’d try Chris’ Cleaners out. Mistake #1! When I walked in the hateful lady at the counter was smoking a cigarette! Yes smoking! I’m sure customers love having there cleaned clothes smelling like smoke! She rudely states that she is super busy and unless I want to wait weeks for my clothes to be done that I should go else where. I said whatever none of the clothes I had I needed so I was going to still drop them off here. When she realized I was still going to use this establishment she rolled her eyes and said don’t complain when there not done quick. Right there i should of ripped my clothes out of her hand and stormed out. But I didn’t I have her the benefit of the doubt and thought maybe she was having a bad day. So I dropped them off and she doesn’t give a receipt which I thought was weird. I asked how will I know when there done and she said «call me». So fast forward a week I call and she says she still hasn’t started on my clothes. Seemed weird but ok. Weird thing is she said she was so busy but every time I walk past the building she was standing in the doorway staring at everyone walking by with a very hateful look. So two weeks go by and I call her and she says the clothes are done. I go after work to pick them up and one of my shirts is missing and she says I never dropped that off when I know I did because it’s one of my favorite shirts. But not having a receipt because she didn’t give one I had no proof. I was furious! But than she tells me double the total price she claimed when I dropped the clothes off due to she had to work overtime to get them done because I called her so many times. Whatever I paid it and was not planning on coming back here ever again. Fast forward to that night I had hung my clothes in my closet when I got home and when I went in to grab something out of there I got a huge blast in the face of smoke smell. Hmmmmm I wonder where it’s coming from. Yes all my clothes smelled like smoke to the point I didn’t want them in my apartment because they were smelling up the place. So I let them air out on my patio and it gets rid of most of the smell. I go to work the next day in one of the shirts she DID give back an when I got home that night I noticed I had a rash all over my body where the shirt was touching. There’s no doubt in my mind it’s from this cleaners. The owner lady is one of the meanest, hateful human beings I have ever dealt with and I highly suggest you go else where for your cleaners unless your clothes smelling like smoke and giving you rashes is your kind of thing then this place is perfect. One star is being generous that’s only because you can’t give negative stars. Ps I talked to one of my neighbors and mentioned the cleaners and she said that her clothes came back riddled with bed bugs and had to have her apartment fumigated! STAY CLEAR OF CHRIS’ CLEANERS!!!

I have been going to Chris Cleaners exclusively for a few years now. Her excellent level of service and friendly attitude are what keep me coming back. She is always able to get whatever I bring to her done in a more than reasonable time. I highly recommend her services.

I have nothing negative to say about Chris Cleaners. Sure the lack of receipt is kind of strange, but she remembers who you are and what you dropped off. I’ve been going to her over the past year and she has been great.
She expedites cleanings and alterations as long as its reasonable. Really one of the best cleaners in the area.

GREAT Cleaners. Chris is so personable and does a great job on ALL my clothes. The prices are fair too. All the tailoring I’ve had done has been spot on. Love this cleaners, even after I moved I continue to use her store. Great for bridal services as well I might add. =)
On another note, I don’t really appreciate the other reviewers mocking of an accent. It’s a little immature. I personally just think this country is great because of the diversity so do we really need to make fun of people for their differences? That’s just me though, and no I do not have one myself nor am I Asian. So I’m not just being sensitive.

Overall, I really love coming here to get my alterations done. It’s decently priced, about $ 10 to $ 15 for hemming. The owner lady is also extremely personable and remembers my name the few times that I’ve been, and when she didn’t give me a slip nor write down which article of clothing I dropped off, I was a little confused. I asked her if she needed to write my name down at the very least, and she just said she’d remember. I went back the next day and she indeed remembered! My one minor complaint is that I would have liked original hemming done on my jeans, and was disappointed that I forgot to ask/​she didn’t offer at the time, hence 4 stars. Better luck next time.