Chicago Ink and Toner

I have used CIT twice now; once to fix a broken screen on my Samsung S4 and recently to repair my husband’s cracked HP Envy laptop screen. He had wedged a spiral notebook in between the screen and keyboard. Really? I digress…
The service has always been completed in a timely manner (cell repair in about an hour or so – there’s a coffee shop nearby where you can wait if you like) and at prices lower than other repair places I’ve used in the past. I was given coupons on my first visit which I was able to use the next time I went in. Sweet!
Recommended for knowledgeable and friendly staff, competitive prices, great hours (open Sundays!) and decent turn-​around time.

I can’t say enough good things about ChicagoiRepair. My daughter’s Iphone 5c screen cracked last week, and an emergency appointment on Friday (²⁄₂₇) made 24hrs in advance to a repair shop in Hyde Park was canceled 3 hours before the appointed time. A follow-​up appointment for the same Hyde Park business for today (³⁄₂) was canceled 3.5hrs before the stated time b/​c «we ran out of Iphone 5c screens». On ³⁄₁ the Iphone was so damaged it would no longer power on. I was told I could have an appointment for next week when their shipment of screens came in. Mind you, its Monday.
I found ChicagoiRepair on Unilocal at 2:15pm on 3/​2, called to confirm they performed repairs, walked into their business at 3:50pm and in less than an hour, the very damaged Iphone had a beautiful new screen, turned on easily, and all buttons & programs worked. The price was fantastic and there’s an extended warranty (120 days, better than some other places). Also, the manager was so kind and accommodating.
This is my place of choice for any future repairs for our Iphones, Ipads, and my android phone!

Came in here a few times for my ipad2 repair. I tried fixing the screen myself by ordering parts off of Amazon and used a YouTube tutorial to fix it which inevitably did not work. The pricing on the screen repair from Chicago Ink and toner was very fair and not to mention I had to bring it back twice for some software issues and a screen lock problem which they took care of for me at no additional cost. Great staff great service!

Great service the pricing is much better than going to other retail and big box stores. They even deliver free of charge to your place of business if you ask along with same day service. Just like delivering a pizza. I would highly recommened this business for your printer cartridges.

I first used Chicago Ink and Toner about 2 years ago when I needed a new toner cartridge (ASAP because of a project I was completing). I had a discount voucher and it was only a few blocks away, so I could get what I needed quicker and as economically than any other places I had researched. My experience then and on many occasions since has been nothing but positive+. I had some initial concern about the cartridge not being the original manufacturer’s, but there has been absolutely no difference in print quality or with the toner meeting quantity specifications. The fact that I receive substantial monthly discount coupons by email only serves to solidify my satisfaction and my status as a regular customer.

I came here as a last resort because I ran out of toner unexpectedly. I would have just refilled my toner myself but I needed it, and I needed it quick. Thankfully the shop is here (which is the reason for the one star). I stopped in with my old toner (Brother OEM toner) and was under the impression that they would just refill it there. Well instead they switched my Brother OEM toner cartridge with a generic toner cartridge and then took my Brother OEM toner without asking. By the time I got home, I didn’t realize that they took my old Brother OEM toner cartridge without asking or giving me a credit (Staples and Office Depot give you a credit when you DONATE your cartridge). I know they took the old cartridge and are going to use it to refill and then gain revenue from that. Revenue I’ll never see. I couldn’t go back that day to demand my old cartridge because I was busy and I thought going back a day or two later wouldn’t make sense because the cashier probably wouldn’t remember… or pretend not to remember. On top of that the toner price was double the prices of anything online. I’m not comparing the prices of Staples or Office Depot because those are Brother OEM cartridges. I’m comparing similar generic toner on the web. Sadly I’ll never return and sadly I’ll have to take my business away from a small business and to a big box retailer.

I came in with a cracked iPhone screen at 6:30, and they completely replaced it in 20 minutes. It only cost around $ 100, which was a much better deal that with my carrier-​even having had insurance. The service was friendly and extremely timely. When I left they gave me coupons for future repairs. I highly recommend them-they’re a hidden gem!

Used this shop for an iPad repair due to proximity. My experience as follows:
Screen: fixed * (see below)
Bezel — nearly destroyed during process ($ 5 taken off bill for my trouble)
Glass replaced and adhesive pulling apart now
LCD fuzzy? I will now need to diagnose why the brand new screen has a strange effect, I suspect they forgot to remove the scratch wrapper from the LCD.
Price — Excessive, easily 20−30% over other providers farther away.
Result — I tried to go with the convenient choice and got burned.

A very small shop for ink and toner. I was expecting them to sell general office supplies as well, but nope, just ink and toner! The staff there was very helpful. If I ever need ink and toner, I’d go back! Be sure to take advantage of their Unilocal Deal, refill discounts, and student discounts if you go.

Brought my printer cartridges in expecting to just buy the HP brand replacement. The guy at the counter said that they only carry a Wox brand double capacity cartridge because: «we find that our customers like more ink.» Makes sense. So take them home and load them up. They weren’t easy to get in, had to push real hard before they clicked. My printer immediately gives them the Heisman: «cartridges broken or missing.» Fortunately, my wife is in tech support and pulled them out, took the sensor chips off (they were all askew, like they were stuck on by angry monkeys) straightened them out, and put them back in. We had to go through this 2 – 3 times for every cartridge (we have several because of the color printer) before the printer would let its hackles down and begin to work. Even then, the color was a little funny. When I called the store back and explained what happened, the guy said that this is the first he has heard of this problem and didn’t offer store credit or anything for the trouble. Not that this is really, absolutely necessary but it would have been nice given that this whole process took about an hour longer than it should have. Lastly, those babies weren’t cheap. $ 67 for one change out, though maybe that is par for the course for the incredible, ridiculous, scandalous, über-​rip off that is the world of printer cartridges. Shady, man. I would give this place one star if the counter guy wasn’t personable. I must at least given them that.