Chens

I specifically asked for chopsticks and told them at the beginning of order how important this was! The deliverer insured they were in there. took there word and when I open the bag… a plastic bag with a plastic fork with condiments!
WHY would they NOT include chopsticks in their bag OR AT LEAST add to this special order. This place was expensive for what I got and no chopsticks will have me never ever order here again!
The lady taking the order swore she stated that, but even the order special comments did not include such. Unhappy and unsatisfied… many other Chinese places to go to that will get it RIGHT!

I used to order from Chen’s regularly. Ordered delivery 2x recently and was very disappointed both times. I’m not sure what has happened, but quality has really gone downhill. The dish I have ordered regularly over the years was not good, did not taste the same and did not have the right vegetables in it. Was very disappointing. Then I ordered a shrimp dish with two vegetables added, for which I was charged extra. When I have gone to Koi in the past or have gotten Chen’s delivery, they were huge shrimp dish portions with plenty for leftovers. This dish probably had ten med shrimp total in it, a small bit of veggies, and was a very small portion for the price. Especially since I was charged extra.
Unfortunately, I will probably never order from Chen’s again.

Discovered Chen’s when we were at Old Crow in River North on New Years Day and was excited to discover there was also one in Lakeview. We ordered delivery last night and everything we had was great including the Beef Dumplings which was a repeat from trying them at the River North location. I would consider us pretty picky in terms of quality of Chinese food and seemed like all the ingredients were very fresh and the delivery came quickly and everything was hot.
We had:
Beef Dumplings
Won Ton and Egg Drop Soup
Kung Bao Chicken (very spicy which was expected)
Shrimp and Broccoli
I would note that they no longer have sushi on the menu which is fine with us as rather eat that out at a restaurant vs delivery but the website is not current.

I got the dumplings and the mu shu wrap and both were great! I had to call to figure out that this is a take out/​delivery place only — and that you pick up through the hostess at Old Crow. I thought it was kind of fun!

Best sushi in the US! I’ve lived all over the country and this is still my favorite restaurant#

I ordered a shrimp fried rice, chicken chow fun noodles, and fried vegetable dumplings for delivery. The shrimp fried rice and chicken chow fun noodles were absolutely TASTELESS and the fried vegetable dumplings were extremely soggy.
I ordered based on the positive reviews on Unilocal.I would NEVER order from this place again.

This place is great! It was super quick delivery and the food was hot and fresh. We ordered way too much food, the portion sizes are huge! The shrimp fried rice was to die for and we got a complimentary order of egg rolls. We would for sure order from here again, loved it!

Not that good. Now a Unilocal reviewer, but I saw how many people have reviewed this place and, like I said, its not that good. Not even the won-​ton or combo friend rice. How is that not good? I have a lot of leftovers. and I dont know who to pawn them off on.

This place was closed due to various reasons with the landlord «revamping» the place. BUT — they still offer delivery and after a brief hiccup in terms of consistency, they are still great. DO IT!

Chens is hands down the best Chinese takeout/​delivery I’ve found during my 4 years living in Chicago.
I’ve tried (no exaggeration) over 50 Chinese restaurants on the northside of Chicago and I’ve been disappointed by 49 of them. A few months ago my friend recommended I try Chens, and it’s the only place I order from now.
Chens uses fresh ingredients and their food is never too greasy. I haven’t tried everything on the menu, but their fried rice and their General Tso’s Chicken is amazing. Fast delivery too!

Horrible! Used to love this place. Having read reviews tonight I could not agree more that it has gone down hill. Spring rolls fried in dirty grease. Mongolian beef has just a few small pieces of steak for $ 12…
Pei Wei is 10x better!

My wife and I ordered for delivery and the food upset both of our stomachs. Then I had the leftovers and had the same symptoms again. If you have a sensitive stomach, beware.
We ordered a Szechuan chicken, Szechuan eggplant, chicken Pad Thai, and a wonton soup. Szechuan chicken was too sweet, too starchy, too thick. Could’ve been spicier, but nice peppers and veggies. Szechuan eggplant was even sweeter and thicker than the chicken. The eggplant was undercooked and it didn’t improve with reheating. Pad Thai was fine, a little under sauced. Wonton soup was also fine. The broth was a little bland but had nice veggies and ginger. The Wontons had far too thick skin and couldn’t been picked up without falling apart.
Delivery took about an hour and 15 minutes, ordered after 8PM on a Sunday.

Went through GrubHub. two hours and then I finally had to cancel. HORRIBLE!

This used to be my GO TO place. Got hung up on and order was completely wrong. They obviously don’t care about your business. Good Chinese but if your order comes messed up then you are SOL.

Ordered last night. Food quality is awesome, delivered within 30 mjnutes and the delivery charge is only 3.00. By far the best tasting chinese in lakeview. This should be your go to for asian cuisines in this area and for delivery. THANK YOU CHEN’S!

OMG, did they change ownership? Worst food I ever purchased from any restaurant period. We had 10 different dishes and most were completely inedible. $ 225 for what all ended up in the trash.

Food used to be great but it’s sort of just ok now. Worst, they now charge $ 5 delivery fee (I think it’s the highest of the delivery fees) and then the driver still expects a tip.

Two years ago this was a nice, fancy and excellent restaurant with a chef. Now it is NO JOKE run out of the kitchen of a smokehouse /​BBQ place. I’m not kidding.
This is what it is like getting pickup:
— Go to the address.
— Look around like an idiot for Chen’s while standing in front of a BBQ place.
— Call the person who acts like you’re an idiot for not knowing they secretly run Chen’s out of the same kitchen as the BBQ place.
— Go around to the back alley.
— See a sign for Chen’s over a metal door with no handle by a dumpster.
— Pound on the door.
— You are now standing in the kitchen of the BBQ place where there are french fries and stuff everywhere.
— Pay, take food.
— Eat it, think how you wish they told you they were in a BBQ place cause you probably would have ordered that instead.
Old Chen’s was awesome. This is meh, weird and borderline fraud.

Pretty disappointment on how downhill chens has gone since I started ordering from them a few years ago. I ordered on Wednesday night and the food was barely edible. It was like my seasame chicken fell apart in my mouth and the breading was extremely soggy. The sauce was also inconsistent with what I have tasted
before. I will not be offering from here again.

Ok yes 1 star and I haven’t had their food yet. I paced an order online, signed up, submitted my CC info and everything. One hour later, nothing. I called only to be told that the order never went through.
I’ll update should I chose to reorder again but in the mean time I have to give them a 1 star.

Just not good.
The wonton soup was terrible. It was really thick wonton and the flavor was terrible.
The pork fried rice was miserable. Way too many onions, I’m grossed out. The pork had so much gristle, I had to pick most of it out. Then when I was over that, I just threw the rest out.
What a waste of money.

Blerg.
Some friends suggested we hit up Chens on one of those sweltering 90-​plus-​degree summer nights on Clark Street. You know, the kind of night where girls’ mascara is running from sweat (not from tears, as is the custom on Clark)?
So we roll into Chens on a Saturday night. No problem getting a table, which was cool. But they had their front windows wide-​the-​F-​open. Imagine eating your entire meal in front of an open oven door, if the oven had loud bachelorette parties inside.
Half the reason of ducking into a restaurant is to escape the hell-​on-​earth that is Wrigleyville summer weekend nights. Chens left the hellmouth open.
Even if I could overlook the fact that we were all marinating in our own swamp-​ass broth, there were other issues with Chen’s.
* The food was not great. I ordered the chicken stir-​fry. As others mentioned, there’s a large portion, but maybe 5% of the dish was chicken. It wasn’t all that tasty, either.
* I ordered a berry squirt martini — rasberry vodka, lemonade, triple sec. This was the high point of the meal. However, thanks to the open goddamned windows in the middle of goddamned summer, my drink warmed up to armpit temperature within six minutes.
* Service. Service? Nobody? Hello? After you order, good luck finding someone. You’re on your own.
Perhaps if I ordered something different, and perhaps if they’d closed the front windows maybe I could rate Chens higher. I’ll probably never know, because I don’t want to go back.
Hit Young’s on Irving Park and Ashland for a superior Chinese meal. (The décor is «cheaper,» but at least they turn on their goddamned air conditioning and keep the front door closed.)
It also shows Chens’ attention to detail that they forgot to renew their domain name, so their website has been dead for more than a week as of this review…

The sushi rolls are awesome.
tasty food with large servings
fast in bringing food to table