Chase Bank

This branch is such a SCAM!
We received a coupon for a $ 300 bonus in mail if we open an account and set up direct deposit. Ok, so me and my wife went, a banker name Theresa helped us to open a joint account, we gave her the coupon and asked her if we would be eligible for the $ 300 bonus, her answered was yes and told us we should receive it within 10 business days once direct deposit is set up… So we waited for 13 days, nothing. Then I came in to follow, branch manager helped me (btw she is very nice), checked my account and said she is no seeing it, highly doubt I will be getting the bonus bc I’m not a new customer, she said she will have Theresa to give me a call the next day, which she did, all she was sorry for the miscommunication, but the bonus is only for new customers but it since me and my wife both have an individual account with Chase, we are not eligible!!! soooo where the heck where u when we first open the account?! She just lied straight to our face just to get our business… Enough said, we will be closing our account!