Chase Bank

So, yes, I went back to try to get quarters again… Guess what? Even worse this time, because I even gave into their demands and gave them my Driver’s License and even typed in my social security number so they could verify that I have a Chase issued credit card (which I do, an Amazon Rewards Chase card) and the (same) manager happened to be standing there while my ID is being verified (ALL for me to get a roll of quarters) — as the clerk is looking it up, I tell her, «This is why I don’t come to this branch, do you not see how long this is taking?» The manager then tells me that I don’t have to do any business with this branch anymore. I told her I was well aware of that and because of all the problems I have had at this branch that this is the main reason I do NOT come here. I finally get my ID back and left, WITHOUT my roll of quarters, still. I knew I shouldn’t have tried, but I was giving them the benefit of the doubt. Wrong.

Personal Banker had no idea what the stipulations were for opening a Chase credit card and provided completely wrong information.

Ridiculous that this Chase and a 2 – 3 star rating. These employees are very nice and educated on their product offerings. I came here to speak about credit cards and Mike ran me through every card they offer and made a recommendation for me. Their rating should be higher.

Gave me such a difficult time about cashing in change. Rude about it too.
Two thumbs down.

This is a fantastic Chase branch, they don’t deserve a one star rating. The one star review was given by an irate individual who didn’t even have a bank account at Chase Bank! The Armitage location is open later than any other Chase branch in the area, and on Sundays too. The staff is always courteous and willing to help you. There’s never more than one person in line, if there is they open another window. I have witnessed them being courteous to everyone who comes into this location, it is right next to the brown line and many people do come in. They have always been able to help me in helping me with whatever problem I had with my account.
Realize that if you do not bank at Chase Bank, most likely you will not be able to buy a gift card there, as you would not be able to buy a gift card at any other bank that you do not have a account. If they need a gift card they should have gone to a Walgreens or CVS they sell them there.
I am giving this location of Chase Bank five stars for service and the long hours that they are open.

I have been to this bank 3 times over the past couple of months (only because I am a customer and it is close to my house) to have something notarized. Each time I have gotten Lauren, who has given me a hassle every time. The last time she would not even notarize a simple proof of identification and stated that it was «against the banks policy to notarize anything that has to do with legal documents» Im not sure what that leaves to be notarized, but I left and went to Bank of America and they did it with no problem.

Had emergency need of a gift card. Bank would not allow me to purchase one as I was not a customer. Chase’s policy would not even permit me to purchase one using my parents account.