Chase Bank

Not enough tellers open. The couple of tellers that are open are too busy talking about personal issues with customers. Flirting with customers and making dates. Let’s not start with the idiots that are just standing around asking why you’re in line. Do they really get paid to stand around and stare at us in line?

Long lines, two tellers open. I went on a Saturday to simply open a checking account and it took over an hour of waiting JUST to meet with someone. so much for customer service

I have been banking with chase since it was 1^st Chicago. On 03-​december 2015 I walked into the branch and was greeted within second of entering. The banker whose name is Lopez asked for I.D. and quickly accessed my account. I screwed up and was hit with 20 $ fee for four months due to my error. Lopez instructed me that he could change the terms of my bank account and he would refund the 80.00 $.
I was impressed.
The only thing wrong with this branch is parking a local towing company hides behind the building and waits for people to park in the fire lane. If you notice you will see a very «poor» looking person in the lot ALL day with a radio. The tow truck will fly in like a buzzard and take your vehicle. Don’t bother talking to them they are extremely rude.
So if you run in to use the ATM, beware if you double park…

Convenient and very fast time. I like the fact that it is situated in a Plaza with other stores. I was amazed at the quickness of transaction and any answers that needed to be answered. They do have a nice ATM section if the bank is closed, but what I like about theirs is that it is pretty well lit in case you come and its late.
I found unusual about this was that they were playing Spanish music (not weird) but I found it to be too loud. And although I do speak Spanish, I found it kind of too forced that everyone «assumed» I only spoke Spanish by all speaking to me as if I didn’t know English. A bit weird I guess.