Bank of America

You’d think for charging a whopping $ 12 for a basic checking account they would be able to provide some semblance of service. LOL. What tiny staff remains is rude and dismissive, like they are used to being constantly screamed at for the horrible level of service they provide. Oh yeah– they were– literally– being yelled at by a lobby full of angry unserviced seniors when I last set foot in this shit pit to close my account.
to make a long story short, i basically stood in the middle of all of the screaming seniors and closed my account on the phone– after waiting for an extended period, because, yep, the call center is short staffed as well.
horrible. i hope those angry olds burn that place to the ground.

Always understaffed and the staff that is here is rude and unprofessional. Came in to close my accounts, waited for the one teller behind the window to become available (on a Friday afternoon) for 15 mins only to be told to go around the corner and wait for another 20 mins for the account rep to become available. Just the worst.

I come in just to get a new debit card, and next thing I know I am in a sales manager office going over all my financing, trying to get sold on a «rewards» card. After 20 minutes of answering his questions, and hearing about a «rewards» card I don’t need, and didn’t ask for, I tell the sales guy, that no, I am not interested, but I’ll think about it. He then tells me that as we were talking he submitted an application for me. I say again, no I am not interested. Then he brings in his boss, and I have to tell him too, no I am not interested. Five days later, I see that, lo and behold, I know am the proud owner of a Bank of America «rewards» card. I have had better experiences with used car salesman, and have lost faith in the branch, as well as BoA.

great staff! everyone is always friendly and helpful!

So bad words cannot describe how incompetent this and every BOA branch I have ever encountered. Do yourself a massive favor and walk across the street and join Chase. That is what I did I have never looked back, they are awesome.

I’ve been in here a few times and I guess my only complaint is that I wish they had more than one ATM machine. Otherwise, someone happily greets me as soon as I walk in and directs me to the next available window person. I’m usually getting quarters for laundry and the efficient staff make it a quick visit.
Great location and nice employees. And quarters aplenty!