AutoZone

These guys are awesome. Will go out of their way to help you with your car in whatever way they can.

Had gone in around July for a new battery, then a few months later my car quit on me. Bad cells or something. Took it back to the same place, this place, and received excellent service. Special props to Frankie for being very kind. He swapped out my damaged battery for a new one, check my alternator and starter to make sure they were okay, and treated me excellently the entire time. The staff is doing a good job here and I would definitely recommend them!

On two separate visits an employee has personally helped me purchase the right part and see that I knew how to install it 100% correctly. She was knowledgable, nice and willing to go above and beyond. That kind of customer service is rare nowadays. I will always come back to this AutoZone so long as its Service is like this.

Amazing customer service!!! My husband and I traveled a little farther to come to this location because they have received such great reviews… And they didn’t disappoint. KAREN was awesome! Very knowledgeable and helpful with our issue… And a genuinely nice person. Thanks Karen for making things so easy for us! I hope your boss knows what a gem you are!

Great experience! I was able to get a new battery for my car at a very reasonable price. The staff was very friendly, and while I had to wait a bit (20 minutes) to have someone install the battery, it was totally worth it! Thank you Joe!

This Autozone really does have great customer service! My car battery was dead, my car was parked 2 blocks away. They let me borrow a portable charger to jump my car, then after buying a new battery, they installed it for free – in the cold — and even threw in some free De-​Icer and some little lube-​y things to help prevent battery corrosion. i only wish I could remember the gal’s name who helped me, but I think it was Karen/​or Kathryn, or something like that! Ack! I feel like a jerk for forgetting her name, but nevertheless– great customer service, and I will go back! :)

I had a great overall experience and went to the shop on a Thursday afternoon to get some wiper blades.
The associate at the register helped me pick out on the best quality branded blades for my money, and even installed them for me without me having to ask! The experience was incredibly painless and took less than 10 minutes, in addition to the fact that they went above and beyond to help me! The service was friendly, the store was clean and the staff was prompt. I will definitely be returning to this location in the future.

The staff here is very helpful!!! Edwin helped me to find the right wipers and installed them for me since I have 0 knowledge when it comes to cars. He even helped me to detect the problem I have with the check engine sensor. Very professional, helpful and knowledgeable! Thank you Edwin and the staff of Lincoln Square Auto Zone!!! You guys are awesome!

Awesome location, and even better staff. They helped us find the right part and even installed it for us!
Super nice people, and I especially recommend them for people (like me) who have zero automotive expertise.

This location has fantastic customer service! I called in advance to inquiry about a new battery for my car. I’ve had mine for 12 years. I know, the staff was shocked. Anyway, they were very helpful on the phone, and I appreciated the late hours so I could get it replaced after work last night.
I would especially like to highlight Joe. He was very friendly, informative and changed my battery quickly and successfully. I will definitely be going back for my future car needs and will recommend this location to my friends in the city. Thank you!

Everyone there is really helpful and knowledgeable! I needed a new battery for my car and they offered to change it for me! They did it really quick even though they were pretty busy! Extremely helpful and amazing customer service! I will be going there from now on!

From the phone call I put into the store before I arrived, till the time I drove away, the service here at AutoZone was great. The staff was professional and friendly.
Ismael did a speedy job changing my car battery in the bitter cold with nothing but a smile, conversation and a few jokes.
And the service was free!!!
My car has been complete headache over the holidays. Such a relief to know I can start my car without any issues now. Thank you!!!

The folks at autozone are knowlegeable and super helpful. My wife’s mechanic wanted to charge us $ 200 to replace a batter which is a 10 minute job. I bought a highly rated Duralast Gold battery here and they installed it for free and recycled my old battery. Saved me $ 60.

Doing some research on finding a great deal and awesome service for my battery issues. I was going in just for their free battery check-​up and discovered that the battery I had was ‘bad’. I had it checked by another company last week and they told me it was still good and had about 3 months left. Well, when my car struggled to start AGAIN this week, I decided to head over to this AutoZone based on the Unilocal reviews of other customers.
I could NOT be more pleased with the attention and service at this store. At first I was a little put off because one of the staff wrongly assumed I was with a guy and looked past me to wait on someone who walked in behind me. I stood there waiting for someone to acknowledge my presence until Kenneth did. I told him what I needed, and proceeded to help me with everything. (mind you, I am a daughter of an auto mechanic, so I know he wasn’t bulls***ting) I told him my tail light just blew out, so he went to the shelf and got me the replacement bulb and another one for when the other goes. To me, that was VERY thoughtful of him to think ahead for me. I told him what else I was looking for and again, he went to the shelf and brought back to versions for me to choose from. EXTREMELY helpful on so many levels!
We went outside and he replaced my battery, cleaned the connectors, gave me some really good advice about extending the battery life when I don’t use my car that often and he also replaced my taillight. He was very professional and treated me like a valued customer.
The time it took to replace the battery and light didn’t take long at all. My bill wasn’t as big as I expected. So definitely a WIN WIN situation for me since I am currently in-​between jobs.
Thank you AutoZone! I will highly recommend you and I will NOT hesitate to go back with other auto needs.

the staff here is fantastic. i’ve only been in twice, and for barely 5 minutes each time, but that’s because i was so promptly helped. each time an employee asked what i needed, looked it up for me, retrieved it from the shelf, rang up my purchase, and in one instance even offered to help me put it on my car (wiper blades; i declined).
i give it less than five stars really only because i dread doing even the minor-​est of maintenance/​repair to my car, so in that way a trip to autozone feels like a trip to the dentist.

I walked in here to get some windshield adhesive and a tire pressure gauge. I found them, brought them up to the counter, paid for them, and walked out. BEST EXPERIENCE EVER.

The very worst part about my experience with Auto Zone was that I had to swallow my stupid pride and have someone else install my battery. I HATE depending upon someone else. It’s going to be the death of me, I swear! I’m kind of a I get shit done, kick ass, take names kind of woman. I knew I needed a new battery, but I wasn’t exactly sure how to do it. And my old battery had what appeared to be Santorum caked all over it. I was not going to ruin my perfectly manicured purple finger nails for a car battery.
The best part was that a very nice gentleman installed my battery in the midst of a five degree snowstorm. I tipped the gentleman $ 20 (and you should too!), and was on my way within a half hour. Now I don’t have to be worried about getting stuck at a truck stop surrounded by creepy horndog truckers or desperate hookers while I drive across the Midwest.
Thanks Autozone!
Oh, and this particular store gets bonus points for the old school rap music playing on the Muzac.

After a long day of errands, we decided to get another bag of dog food at Soggy Paws on Leland. Since parking is such a pain in the arse on that short stretch of Lincoln, we pulled to the side of the street in front of Huettenbar, and my girlfriend hopped out to go grab the doggie grub. We turned the car off as we were extremely low on gas (gas station was our next stop).
When she came back the car wouldn’t start. Went and got some gas, poured it in, car still wouldn’t start. Must be the battery right?
Long story short, the folks at Autozone were SUPER cool. They let us borrow a portable battery charger for FREE. Then we took the car over for a FREE diagnostic test on the battery, which determined the battery needed replaceing ASAP. Within 15 minutes or so we had a new battery installed in the car, and the installation was FREE.
On top of all the FREE-​ness, the gentleman we worked with was so super cool, friendly, and helpful. I wish I would have gotten his name but suffice it to say I’m sure most of the employees at this location are the same, judging from the banter between coworkers that I overheard.

Thank you AutoZone for giving me the diagnostic power to find out my car is not going to blow up anytime soon, for free!
Check engine lights has come on again… this happens often with 222,000 miles the ol’ beater Corolla. But then again she gets the job done in the City for me so I treat her right. This free diagnostic check can save you some serious coin before going to your local repair shop.
These diagnostic checks can cost up to $ 90 dollars just to see whats wrong with the vehicle. AutoZone will print you out a receipt with the definition of the error code probable causes. This can lead you in the right direction, possbily buying the part that needs to be replaced and then only paying labor to get the work done.
Taking advantage of this service will save you money in the long run and there’s no reason not to if you drive a older model vehicle. And there’s free parking right outside.

If you’re lucky enough to work with a mechanic who will let you bring in your own parts, AutoZone is your new hero. From belts to batteries to brakes, these guys have it all.
I’ll admit, it’s a bit daunting to come in here and not even really know where to start. Home Depot gives me this same feeling… not sure if they ask everyone who walks through their door what they’re looking for, or if my puzzled expression was the giveaway, but I appreciate the unsolicited assistance.
Friendly staffer looked up what I needed in his computer after supplying him with all the necessary model information. Less than 5 minutes and only $ 25 later, I was out the door. Seriously, they are so nice and helpful here that I could probably take a customer service course from them. Also, Spanish-​speaking associates are available and the free parking lot is a major plus.
Free diagnostics too! And their website is pretty awesome — create an account, save your model information, initiate your search and only parts/​accessories pertinent to your vehicle will come up in the results. Easy, breezy shopping even for this mechanically-​challenged chickie.