Art Of Modern Dentistry – Lakeview Office

My teeth were in bad shape when I first found Art Of Modern Dentistry. I had chipped my teeth 5 years ago and also had small fillers and then they just kept getting worse. I had this office help manage what was left, until this year when they chipped again. I knew it was time for veneers. Being in TV, I was very nervous about my front teeth getting a makeover but I knew I was in good hands. Within one week we had my temps on (which look great/​no one can even tell) and in two week the veneers get installed. So

I purchased a Groupon deal for teeth whitening a while ago and I was pleasantly surprised that AMD honored it despite the fact the deal was expired. Mariu assisted me. She was very professional, attentive and the fact that she was very nice contributed to a relaxed atmosphere. Most important is that I am very happy with the results. My teeth are 4 shades whiter.

I’m so blessed to have found a place that creates such a warm and welcoming environment.
I have a few future appointments that I can honestly say I’m excited about. The dentist has made it very easy for me to get the work done that is need, without any fear or pressure. I cant wait to show off my enhanced smile and share my love for this office!

Overall poor service. Just a big hustle really. Messed up my billing on several occasions and the last time that I showed up for my appt no one was at the office! Don’t go here.

I wish I can give them ZERO stars. I just got off the phone with them and the receptionist Sandra was so rude! Yes honey you have no class… You’re really going to give a customer attitude because you’re wrong? So I purchased a Groupon for teeth whiting and wanted to make an appointment. She told me that they do whitings only on Tuesdays till 4pm. Really? Come on please don’t lie. I had purchased two other groupons in the past for this place and both times I got my teeth whitened on a Saturday. Horrible service, I will never return to this place again.

There is no need for me to list the many things wrong with this place. DO NOT GO HERE. Please live vicariously through my heartache. You have been warned.

If I could rate this place lower, I would. I should have read the reviews before I went. I had scheduled an appointment for a teeth CLEANING — but what did I end up getting? A half an hour on the xray — and another half an hour with the dentist Daftary, who told me that I needed like 8 crowns and 3 fillings — totaling $ 8000! And I had ZERO symptoms. When I tried to get her to explain which filling needed to be done first, she kept repeating that all of them needed to be done as soon as possible. And at the end of the visit, I didn’t even get the teeth cleaning that I was there for in the first place! Save your money and go elsewhere.

I just got my teeth cleaned a couple days before I went to AOMD for a teeth whitening I bought with groupon. Wish I saw reviews from other people who did the whitening, the groupon claims you whiten teeth over about an hour. The actual whitening process here is two 15 min bleach and light sessions. I saw 0 results, even the hygienist looked a bit nervous as she also saw no results she tried to point out my bottom teeth appear only slightly lighter.
Hygienist was very nice, place was clean, but I wouldn’t recommend spending money here for whitening.

I’ve been putting off getting some work done, largely because I was going to a dentist I didn’t trust. A friend put me onto this place (though she goes to the South Loop office and sees another dentist there). She described her dentist as someone who is smart as hell, professional, gives clear explanations of where you’re at and what your options are, but is not at all pushy and leaves the decisions up to you.
That was exactly my experience with their Southport office. I’m now excited about replacing my Soviet-​era metalwerks with proper implants.
RE: negative reviews of front-​desk staff: haven’t gotten to the part where they bill my insurance yet, but I can say they worked with me to clearly map out multiple phases of treatment, what’s due when, exactly what my financing options are (incl. zero interest), and which parts of that my insurance plan can help with, all very friendly.

These people are a mess! On three different occasions the practice cancelled my appointments. I originally selected this practice because they advertised that they offered evening and weekend hours; however, this does not seem to be the case. One time I left work early to make it to my appointment and they called me ten minutes prior to my appointment to cancel. They offered me free teeth whitening to make it up to me. I thought this was a nice gesture so I remained a patient. When I returned six months later for my next cleaning the waiting room was packed. After waiting for an hour they informed me it would be at least an additional 30 minutes before I was seen. I expressed my disappointment. They once again offered me free teeth whitening; however, this time I elected to find a new practice. On a positive note I can say that during the time I was a patient their hygienists and dentists were very personable and great. Their issues seem to be administrative. Don’t go to this practice if you have a job or kids or pets I or any kind of responsibility in your life that would cause you to have to adhere even loosely to a schedule.

I’m really not sure why there are any bad reviews? I have been going to Art of Modern Dentistry every six months for the last four years or so and have zero complaints. Similar to most offices, it’s the dental hygenists you will spend 99% of your with, and I’ve had some great ones there. Quick, thorough and pleasant to chat with are really all I could ask for in a dentist and they do a great job. Sadly, Art of Modern Dentistry was charged with doing my first cavity filling last year (had made it 28 years at that point!). The whole process couldn’t have been easier. The billing through my insurance has always been flawless as well; I’ve never paid anything I wasn’t told ahead of time I would have to.
Great place to go if you are looking for a new dentist on the north side!

I had my first cleaning/​check up with Dr. Mel and thought she was very nice. I had been flying back to Kansas City for the past couple years to see my long time dentist but felt like that was getting to be a bit much. I don’t like switching but my first visit went well. I have to go back to get some work done (which I expected) and I certainly didn’t feel scammed. That said, I go to the dentist twice a year so I feel like I know what to expect. If I encounter any of the previous review scenarios with concern to billing issues I will certainly change my tune but I have faith in Dr. Mel.

I can’t write enough bad reviews about this place. Specifically the Sandra the receptionist, I have never been treated so rudely by someone in my life. Every time I have dealt with this office within the last month their computers have been down. Therefore, they can’t schedule appointments or give me billing information. I can understand the computers being down once or twice but an entire month, that is absolutely ridiculous.
Do not go to this dentist, this place is a disaster! If I could give negative stars I would.

SCAM, SCAM, SCAM — beware!!!
I came here when I had first moved to the city after seeing the commercial on TV. HORRIBLE MISTAKE. I needed a teeth cleaning, and wanted my permanent metal retainer removed from my bottom teeth.
Prognosis?
(1) That I have two cavities. I have NEVER had a cavity in my life — seemed odd I would mysteriously have two, at age 25, with no symptoms… but, I trusted the ‘doctor’
(2) I needed some $ 1400 plastic retainer if they were going to remove the permanent retainer. Not ‘You should really think about investing in this as your teeth may shift’. Like no option to say no to it.
Being young and never really having to deal with this stuff myself (thanks, mom!) I went with it. Long story short, I did not have cavities and I did not need the retainer, yet 5 appointments later, false claims to my insurance, misinformation from the receptionist, and two overfilled teeth later I realized my mistake.
Stay away at all costs!

Do NOT go here. I wish I would’ve read reviews first.
I was told by one receptionist that I would owe $ 6 for the services rendered. Why did I get a $ 100 bill? I called once before to ask for an explanation and was told the claim was still being processed, and if I had to pay more, someone from the office would contact me.
A month later, still no phone call, another bill that claims I must have missed the first one. This place is a complete ripoff. They will keep adding different services or use specific tools that are not covered by your insurance. And they’ll keep trying to get you to add on. If they weren’t astronomically priced, that might make sense.
I will never go back. I now believe that this office is full of terrible, terrible people, regardless of how nice they seem at the time.

I had a dental emergency, on a Saturday. This was the first place I called, and they told me to come in immediately. My former dentist had passed away, so I was skeptical of any new one. The dentist took a new set of xrays, cleaned my teeth, and informed me of all of my issues to take care of. I loved the atmosphere. Very clean and comfortable, and the staff was super nice.

This place is extremely disappointing. I cannot express how much of a scam this office is. In short, recommended course of treatment was completely revenue/​profit driven Vs true patient need. At first I didn’t realize this so I scheduled a second appt for treatment which they required a $ 100 downpayment. I should have figured it out then… but I was naïve.
I promptly went to another dentist for a second opinion. And. oh my, recommended course of treatment is a regular filling as compared to the $ 1400 course of treatment that I was told by art of modern dentistry that I would require.
Then for trying to get my money back. 5 weeks later I finally get a refund. But only a portion of it. Why? Because evidently the original services I had have gone up in price.
Do NOT go here.

I can not rave enough about this place! I really don’t understand why there are bad reviews.
I have HORRIFIC dental anxiety, but the people here make me feel SO comfortable. The great experience happens, when you first walk through the door. The woman at the front desk is extremely outgoing and helpful. She even remembers what I do for a living, so we chat about that… I see her twice a year and she remembers me. Great customer service! The hygienists are amazing. They walk you through every step of the process answer any questions, and are very knowledgeable about my insurance. I have NEVER EVER had a problem with unexpected or too high of charges. The dentist (Dr Grason) is great! She is funny, outgoing and explains everything. I have had general questions about how my diet affects my teeth, and she was happy to sit and discuss.
Also, they use The Wand rather than the standard, scary Novocaine needle. Huge plus!
One time I had issues with a filling, and they immediately brought me in. I was in an out in 10 mins.
There is NOTHING bad I can say about this place. I even have my bf hooked on them.

If you have a bunch of cash to pay for the dental work up front, go for it. The quality of work is phenomenal.
Just beware — once your insurance company covers the bill and sends them the check (assuming you have dental coverage), DR. NIKOO DAFTARY will hold on to your money indefinitely. I’ve been trying to get my refund for about 6 months, and it’s not pocket change either.

I hadn’t been to the dentist in ages and I decided it was about time. I got scheduled right away through Zocdoc and before I knew it, it was time to go in. I got in, filled out like 6 – 7 sheets of paperwork and stepped in. My dental hygenist was super nice and we talked about our neighborhoods and he was just a really friendly guy. He took xrays (digital, so it was super quick) and we looked at them together and basically came to the conclusion that I was grinding my teeth, which I never knew. I do have chronic headaches so I suppose it made sense.
My dentist came in and clarified that my teeth needed some protection for the grinding and suggested a couple of mouthpiece options. So now I’m coming back in to get a $ 500 guard :(The good thing is that if I continue coming in and having good results, I can use this same mouthpiece to whiten my teeth and I would get free gel, so that’s a plus.
For those reviews out there that are negative, you bought a freaking Groupon, what do you expect?!
Anyway, I thought this place was clean, the people were very nice and they did a good job so I can’t complain!
UPDATE
I’ve come in a few additional times and I gotto say I’m a bit disappointed. I took off a couple of starts for the following reasons:
1. Never had the same dentist twice, sometimes I just had a tech and no dentist at all. That was frustrating.
2. The last visit I had, I thought I was going in to get sealants basically. As someone who has never had a cavity/​shots, I was horrified when the dentist came at me with a needle. And when I got a little panicky, she snickered «Well what did you THINK was going to happen?». Plus, when the job was done (I had two sensitive spots on my canines that needed filling) it didn’t even do the trick and I had to have it redone by another dentist elsewhere.
3. The icing on the cake was that I found out my $ 500 guards I bought were supposed to come with FOUR sets. I just got one. Where the heck are the others?
So yeah, I’m sad to say it, but I’m done with this place.