Polished – A Dental Studio

I have a serious fear of going to the dentist, like many people. Dr. Desai and her staff were accommodating, friendly, and did a wonderful job. I am already set for my free laser whitening treatment & 6 month cleaning. Note– this was my first time seeing a dentist in nearly 4 years and I was treated with respect and didn’t feel shamed about not keeping up with my dental visits. If you are looking for a dentist who is non-​judgmental and great at her job, look no further! I’m so relieved to have had my cleaning/​exam & to get back into a regular dental routine. :)

I’m happy to see that Polished is at 5 stars! The reason is Dr Desai! It is really terrific to see how this young dynamic dentist opened up this business a few years ago and see how much she has grown. She is very understanding!

There’s a reason why several people referred to her as Goddess Dr. Desai: she knows what she’s doing! She knew exactly what was wrong with my tooth and fixed it without a problem.
I’ve truly had nothing but the best experiences with the staff at Polished, and I cannot tell you how much I appreciate their goal to make everything cost-​effective, quick, and painless! Everyone at the studio is so friendly, open, and positive, and I sincerely enjoy my dental appointments (not an exaggeration).
The studio is clean and gorgeously decorated with crystal chandeliers and vibrant art depicting the city. Even if I move out of this part of Chicago, I want to continue being a patient. You won’t regret choosing Polished!

Dr. Desai did extensive work on my train wreck of a dental situation over a period of several months and I could not possibly overstate how satisfied I am with the results. In my estimation, she deserves a Medal of Valor for even glancing at what was going on in there, much less risking digits and sanity points as she whuttled away at a profoundly flawed canvas. As it turns out, it was all worth it and I’m now not infrequently mistaken for A-​List film stars and it’s all due to her skill and dedication to her craft. I can’t speak of any of the other docs there but she is a bona-​fide wizard. The assistants I dealt with were also quite outstanding and equally brave. I do occasionally lament that my now — perfect mouth doesn’t grant me the privilege of returning more frequently to the office, and I do also humbly swear on my reputation as a gentleman that I’ve received nary a dime nor discount for my gushing review of Dr. Desai and her fellows. It’s all evidently true and I couldn’t give a stronger recommendation. Hell, I think I even dozed off in the chair once or twice!

Dr. Jin is amazing! Not only is she a great dentist… but her «chair-​side» manner is the best!
She has a great personality and she took the time to explain the reason behind condition of my teeth!!!
She will definitely be my dentist for the rest of my life!

I do not normally write reviews but I truly believe Dr. Desai, Dr. Wiseman and all the staff at Polished deserve people to know that they are AMAZING! I have never felt more relaxed or comfortable when attending my appointments for regular check ups or to have my Braces checked. As an adult I was fairly worried about having braces but Dr. Wiseman made that disappear and he is Brilliant at what he does. I was a little naughty and ate some pizza a few days ago which I think made the bracket on my braces loose to were yesterday it felt off my tooth. I was seen the next day and all has been restored!!! Dr. Desai from the moment I walked into Polished was so welcoming and has a great sense of humor and very thoughtful. Annie in the Billing team is also amazing and is awesome at her job! I highly recommend Polished.

Based on my experience thus far, I would recommend Polished to friends looking for orthodontic treatment. Dr. Wiseman is the first orthodontist that took the time to really explain the reasoning behind the things I didn’t like in my alignment and why my non-​optimal bite is the way it is. He is very professional and I trust his treatment plan verses other orthodontists who have tried to sell me huge, expensive plans. As with most dentists /​doctors /​orthodontists offices, I did have to wait in both the office and patient room but it wasn’t an offensive wait time and both he and his staff were polite about it and kept me posted on the timing. I’m looking forward to working with Dr. Wiseman and his staff.

Everyone at Polished is great! Dr. Desai has always taken very good care of me, and she is thorough and has a great sense of humor. All the staff are thoughtful and good listeners, always keeping in mind individual concerns.

I am very sensitive to pain and have always been scared to go in to see the dentist. Dr Desai did an excellent job with all my teeth work. I was almost falling asleep during the procedure because I felt no pain and discomfort. I highly recommend her.

I was very happy when I decided to get my 4-year-old’s teeth cleaned here. I know they are not a pediatric specific dentist office, but I just wanted a casual and quick cleaning to make sure we are on the right path for his teeth. We have gone to Dr. Desai for our own needs and thought it would be great for him to see her as well. She made the entire experience casual, easy and fun for him. He took a bathroom break mid cleaning and told me in the bathroom «mommy, now I like the dentist!» Between letting him see all the equipment, wear sunglasses and gloves and choose what tools cleaned his teeth, it was an easy appointment without all the bells and whistles of other pediatric dentist offices. I already set up my own appointment on the way out the door. I definitely recommend if you like casual, relaxed and personal experiences for a dental visit.

It really pains me to write bad reviews, but I have to for Polished. I went to the same dentist every 6 months for 20+ years. Then I moved to Chicago and needed someone new and decided to try Polished. I filled out all my new patient paperwork online. When I came in, they told me I would have to re-​fill it all out because they couldn’t find it. Okay, annoying… but I understand things happen. As I’m sitting in the waiting room filling out paperwork, Dr. Desai leaves with an elderly patient to walk her to her nearby apartment. That was nice of her, I thought, until she returned and I had to listen to Dr. Desai and the office staff gossip about the elderly woman for the next 5 minutes. VERY unprofessional. When I got back to the chair and the hygienist started cleaning my teeth, I knew right away I should leave. She barely touched my teeth (she literally never even touched my inside, bottom left teeth… she attempted to but when she struggled to reach, she literally said «ehh, they look clean enough.») She never flossed (which I find odd… isn’t flossing during a cleaning pretty standard?). When it came time to review the X-​rays with me and let me know of next steps, she quoted me for over 500 dollars of work… including 7 fillings, a root canal and a crown. I walked out of there feeling like I had just visited a used car salesman. I was back in my hometown the following weekend, so I popped into my old dentist to get a second opinion. My old dentist agreed some work needed to be done (2 fillings), but said she would never do a root canal on that tooth unless it got much, much worse. Knowing I still needed to get work done, I found a new dentist on the North Side, which I have had great experiences at. This dentist did new X-​rays and came up with the same answer my other dentist did: 2 fillings, no root canal (and no crown!).
Stay away, unless you want to be overcharged and get way more work done than necessary!

loved my experience at Polished! Studio was clean and very bright; The staff was very friendly and loved the first free whitening! Thanks guys! There was no wait when I got there… in & out… great! They follow up regularly to remind me of my next cleaning/​check up. Totally recommend them!

Dr. Grosse was extremely empathetic to my fear of going to the dentist. She made sure I was comfortable throughout the entire process. She was very clear about what treatment I needed done, including going over my X-​rays and photos, and having the office manager go over any costs post-​insurance.
Overall extremely please with the experience and I will absolutely be returning for many years to come!
Having some fillings and a crown done in 2 weeks, will update my review afterwards!

Never been happier to go to the dentist. Dr. Desai is outstanding. She has a great personality and great bedside manners. I have also been seen by a different dentist here and was also very pleasant. I have already recommended friends and family

I usually don’t enjoy the dentist — I couldn’t sleep the night before my appointment — but this was truly the best dental experience I ever had. The office is lovely — soft purple walls, potpourri in the bathroom, and comfy couches in the waiting room. Dr. Desai and her assistants and hygienists are knowledgeable, friendly, and warm. I went in for a cleaning, and was on the fence about Invisalign, but after meeting Dr. Desai, I decided to go ahead and start the process that day. If you want a relaxing and enjoyable experience with an excellent dentist, Polished is your place!

Very helpful when I called, set my appointment for that same week and saw me right away when I arrived for my appointment.
I’m very happy with my teeth whitening results!

Going to the dentist for the first time in four (or five) years, I was not expecting to have a great experience, and I was okay with that. Anyways, it’s the dentist! I’ve never especially enjoyed going. I found Dr. Desai on ZocDoc when push came to shove and a weird pain in my mouth forced me to go.
I was so pleasantly surprised! I was able to get an appointment same-​day, and even arrived there early right after work and was brought directly back into my appointment. The whole appointment went smoothly, they were clear about my insurance coverage and my options all throughout the appointment and everyone in the office made me feel comfortable expressing my concerns. I will definitely feel comfortable going back!

Very impressed with this operation… Easy to make appointments using Zocdoc and checking in as a new patient was a breeze. I got the least arduous cleaning ever, despite being grievously overdue. New patients get a free whitening session (a first for me, maybe my last given very sensitive teeth!) and I got a very no-​nonsense consultation on some cosmetic work I’m considering. Dr. Vinhas is easygoing but clearly an expert. I’d happily recommend Polished to anyone.

Like a stalker, I followed Dr. Desai when she left Dental Salon to start her new practice.
Prior to meeting her, getting me to the dentist was literally like «pulling teeth» — I dreaded every single exam, cleaning and interaction. But then I met «the Desai», and now she can’t get rid of me.
Almost 8 years later, I still come in diligently every 6 months for cleanings b/​c I love the feeling of freshly polished teeth (and I am vain).
But most importantly, she has a tremendous sense of humor and actually laughs at my jokes, and I will pay good money for that.

It’s been years since I’ve been in that scary white chair – and boy am I going to have to pay for it. The staff here is very friendly and helpful. They seem knowledgeable and very flexible with my schedule.
I went in for a special I received in the mail but after my x — rays learned that there was a lot more work that needed to be done – most of which I expected to hear. I’m really nervous about trusting Dr. Kossak with my mouth; but am sure that she will take better care of it than I have been. Anyway, this is just the beginning of my journey to the smile I’ve always wanted.
The reviews are true. The ambience is great and the equipment is very modern. Everything is explained well, and the staff puts no pressure on you to make a decision on the spot for treatments recommended. They’ll even suggest ways to lower payments through external financial aides.
Tomorrow I go in for an in-​depth cleaning (upper and lower right side). I’m nervous, but hopeful. I’ll let you know how it goes.
I think I found a dental office worth sticking with.