Anthropologie

I’ve only been to this location once, but I have to say that the service is pretty bad. The staff/​salespeople seemed to be all over the place, really aloof, spacey and just not tuned in to the customers’ needs. Twice I needed a different size in a clothing item while I was in the dressing room, and twice one of the employees told me she would happily go get it for me, and BOTH times it never came back! I had to ask numerous times before a new size actually emerged, but it took almost 20 minutes (both times), so I should have just gone to get it myself! Not exactly the experience you want to be having when you’re spending $$$$ on clothing…
I like anthropologie, even though I know it’s overpriced, but the locations I’ve been to elsewhere are way more professional, friendly and helpful.

Plain and simple: I love Anthropologie and always have. This particular location though deserves a million stars based on its incredibly helpful staff.
The staff has always been kind, welcoming, and helpful. However, I have had two completely stellar experiences in the last few months.
Once, when a family member had passed away and I needed a funeral dress stat, I called to see if they had a specific one in the store that I had spotted online. They had it and held it for me in all sizes. Keep in mind that I DID NOT tell them that this was for a funeral. When I came in to try on the dress, I also pulled a few others (all black/​dark for the funeral). Without me ever saying anything, one of the girls picked up on the fact that I was shopping for a funeral. She proceeded to bring me a few more options, one of which worked perfectly. She even wished me the best. I couldn’t believe the compassion, intuition, and kindness.
Fast forward to a happier time. I had a return to make that became complicated due to online craziness. Anyway, because of the inconvenience (which I never once complained about), the sales girl offered me a 20% discount on my whole purchase that day… just because they cared and felt bad about the inconvenience of my difficult return.
Amazing, amazing, amazing staff. SO professional! Plus great clothes, of course.

I have loved and shopped Anthropologie for years! After getting engaged last year and finding out they have a wedding registry, I was BEYOND thrilled!!!
I started our registry on-​line and although it was so fun and super easy to use, I always dreamed of walking into a store, having the scanning gun in hand and going nuts!
Well… my dreams came true this weekend.
While in Chicago, my fiancé and I went to Southport Anthro and had such a positive experience. First of all, the store is one of my favorites I have ever been to. I love that its perfectly spaced out and you don’t have that «bull in a china shop» feel. The store was very clean and I loved the cheese/​wine/​spring/​art work and displays. And the balloons — ahh so cute!
They handed us a scanner and we went on our way. I loved that I could touch and feel all the items, see how they looked together and even check out all the different types of silverware. They let us do our thing for the most part but there was an employee always available to ask questions to– Maureen was great… she showed us options we might not have thought of /​seen on our own and she wasn’t pushy but bubbly and seemed excited for us.
The process was over before I knew it and so easy! We even got a cute wishbone bottle opener as a thank you. :)
I would recommend this to any bride — you would be silly not to stop in and register!
Thank you to all the people working last friday at the Southport antho, you ladies ROCK!

I love this store and have been a customer for over 15 years. This location has some of the rudest salespeople I’ve ever encountered.

My gawd. The spending addiction I did not need that comes in the form of being aware of this clothing store is OVER 9000! (Yes that’s a Dragonball reference. If you knew that without my having to say it, add me. If not, I feel very level Sad Panda for you.)
I love it. So over priced but I love it! I’m all about constantly looking casual but dressy, that’s how I roll, and that’s exactly the kind of clothes this store offers. Really good quality in most cases, unique, sophisticated, classy, all while somehow still pulling off a bohemian feel. LOVE.
I haven’t had a chance to shop it yet — but I could see their home good items becoming must-​haves as well as great gift items for the family!
The store is amazing, huge, bright, and well organized, the staff super friendly and helpful — someone always approaches me and asks if they can help and leave me alone if I say «No» — which is great!
Final Verdict:
When I file for bankruptcy due to my ordering clothes from here — I’ll write a review update.
:D

When I first discovered Anthropologie, it was when I saw the catalog at my house growing up and I fell in love with the dresses and boots. I thought that when I saved up enough money, I would definitely be buying clothes there. Well, fast forward about 8 years later and I finally do have cash to spend on occasion, but I don’t think I own a single piece of clothing from Anthropologie (still not enough for that). I do, however, think their kitchenware section is one of the best things to ever happen.
When I walk into Anthropologie, one of two things is happening: 1) I’m buying a gift for someone – and that gift is probably a cute butter dish with a matching rolling pin or 2) I did really well on something and think I deserve a treat – and that treat is probably a matching bowl set in alternating colors and patterns.
Basically, Anthropologie is not a place I come for my essentials nor is it one I would ever recommend for NEEDS. This is my favorite place to get gifts, though. If I don’t know much about someone, I do know that most people I know go into Anthropologie and window shop the hell out of that place and don’t buy anything (or nearly as much as they want) because they can’t justify it. All of my friends and siblings have been happy for the gifts I get from there. And when I get something for myself from there, it feels like my birthday every time.
This particular location is big, bright and nicely laid out. I love how it’s all one level and has a huge kitchenware section (that’s where I hang). I have trouble finding the baskets with which to shop and often end up going to the register with a stack of precariously placed glassware in my arms (yikes!). I rarely (never) get approached by staff when I’m shopping which I usually prefer, but if someone could at least help my find a basket to carry my loot in, that would be much appreciated ;)

Anthropologie — shook up my look!
I am in my earl 50s and not overweight but not svelte either. I have so many clothes in my closet from ten years ago that I literally have nothing very current or interesting to wear. Well now I have to make some presentations on stage and I need age appropriate clothes that make me look like a million bucks but also don’t cast me as over the hill.
I ordered online about five things that looked good online but when they got here none of them worked. I headed back to Anthropologie with low expectations, but with an open mind.
Who knew they had lovely, elegant, and beautifully fitting pants, jackets, and gorgeous tops and jewelry that my husband, dutifully reviewing each outfit in the dressing room couch — approved of. Wow! He’s pretty fashion forward but he’s pretty skeptical of what looks good and what doesn’t.
I walked out of there with four tops, two pairs of slacks, a pencil skirt, a summer sweater and a necklace. All of them work together perfectly.
Returning home I immediately cleaned out my closet and began to find gems of dresses and pants saved by the addition of some nice jackets and tops.
This was easily the best shopping experience of the past decade… you have to know what looks good on you and be skeptical, but this store, full of eclectic dresses and tops may not work for everyone but in there are some amazing combinations of tops and pants rivaling designer wear and far exceeding what you would find at the standard JCrew, Brooks Brothers, Ann Taylor… all pretty boring. I’m a creative who is also an executive producer so I can straddle the line between corporate and just enough details to look exciting and elegant.
Oh, and I also love the housewares and the couches…

My friend purchased a gift card for me using her debit card and used her Anthropologie rewards card. Unfortunately, I misplaced the card and was told through online customer service that I could call the store to have it replaced. When I called the store, they said there was nothing they could do since they keep no record of these transactions. I’m sorry, but this is ridiculous. There is clearly a record of it in the system, especially since it was not paid for with cash, and all gift cards have a unique identifier code so that you could use it online. I don’t understand why they cannot look up this transaction, see that I have never used the card with this code, and at least give my friend her money back!
This is just a lesson to never buy gift cards… they are just money grabbing scams used by stores.

Oh Anthropologie! I love you SO MUCH.
First, this Anthro outpost is huge. Tons of sizes, lots of variety. It’s refreshing to have pretty much every item in a small, medium, large and sometimes extra small and extra large.
The sale area is nothing to shake a fist at, either. Because let’s be real: Thrifty ladies such as myself always make a beeline for that sale rack first to find a sweet deal. And at Anthropologie? Deals can be found! And in lots of sizes, too!
I also love the sales staff. Sometimes I feel like the salesgirls are judging me if I’m not dressed up or I’m not carrying a designer handbag at that particular moment. They’ll treat you like a queen at Anthropologie!
I never leave this store empty handed. Love it. LOVE.

I love Anthroplogie– NORMALLY. I just went in to try on $ 400+ of clothes and left without trying on anything. Once I got to my fitting room, a mother of two had given her kids full reign of the fitting area. Running around, screaming, pretty typical lack of parenting, but to make matters worse, the employees began to come back and race around with the kids. It was like trying on clothes at the circus. I left without buying anything and will never go to this location ever again as it is clearly overrun by wealthy stay at home moms that should be paying for daycare, not $ 60 teacups.

This Anthropologie location is truly welcome. I never loved having to go downtown or to the suburbs to shop. Parking on Southport is pretty easy, too! Win-​win.
There is not a ton of inventory at this store for it being so big. I was disappointed. When I have shopped here, most of the shoppers are in the sale section — perhaps attributing to the lack of selection overall in the store.
I will continue to shop here because I love the store, but I will be getting more stuff online because the selection is slim.

Oh Anthropologie, I have a love hate relationship with you. On one hand, they have a great selection of unique clothing items. I love that the pieces I get here are truly unique and in many ways, aren’t anchored to trends. I still have several pieces I got here years ago that still elicit compliments. Whenever I want something with a little extra flare, Anthro is it.
I also have to give them props for the overall store. The visual displays are always beautiful and shopping in the store feels like a unique and pleasant experience.
Unfortunately, my compliments stop there. This pains me because I really DO love this store and continue to shop there, but there are a few things that irk me.
The first is the quality of the clothes. This seems to be hit or miss depending on the designer. I have had some pieces that have worn well for years and others (sweaters especially) that have worn horribly. I now have two sweaters where the neckline has frayed entirely. Yes, I wear them often, but I have similar sweaters from J Crew and Banana Republic that are older that have held together better. Unfortunately here cost does not always equal quality. Generally they are good about exchanging things if there is a problem and the garment is relatively new, but I wish there were fewer problems in the first place.
The other problem is that this store does not seem to be adequately staffed for the level of traffic it gets. I’ve tried shopping both at popular and off times and always endure a long wait at the registers. And while I’ve never waited for a dressing room I do often have to wait awhile if I need a new size in something or pairing suggestions. I love how helpful their dressing room attendants are and they have given me some great suggestions, but they usually seem overwhelmed and will offer to grab me something only for me to have to tell them to forget it 20 minutes later because I need to get on with my shopping.
Overall I LOVE how adorable the clothes are and the feel of the store, I just wish the quality was better and the service a bit more attentive.

This​.Is​.It.
The best Anthro location we have in Chicagoland, hands down. I should know, I’ve shopped them all.
It’s bright and airy, big without being overwhelming, positively well stocked, meticulously organized, ample in the dressing room arena and staffed with ladies that are as lovely as the day is long.
Shopping here is truly a breeze, though more often than not a complete detriment to my bank account. There is something about the air in here that makes me go buying bananas! Must be all those Voluspa candles. Yummy!
You’ll always find me scampering around the store with armfuls of dresses, rompers, trenches, full shirts, boho blouses, pillows, dishes, soaps, the works. I can never get enough! Thankfully, Anthropologie has the «My Anthro» card program where all of your purchases are saved in their system and makes for truly easy peasy returns and exchanges anytime. Really. Anytime! I’ve brought unworn dresses — you know the ones, they stare out from your closet garnering pangs of shoppers remorse — back over a year later for a full price refund. Give it up for great service!
Parking on Southport is also shockingly easy given the bustling nature of the neighborhood, my L.A. woman drivin’ self positively adores this.
Lovely Wares. Easy Shopping. Ideal Location. Fashionista approved.

I’m starting to notice a trend here — every time I visit Anthropologie, I’m actually revisiting a retro chic garment. Last fall, I was after Bonnie’s feminine take on the classic trench coat. And today, I came to find a Stepford wives’ staple some say has been resurrected in part by Betty Draper: The apron.
Only these aren’t your grandma’s aprons. They actually resemble the front of a vintage dress, with a flattering, nipped-​in cut with ties around the waist and neck. They’re not only fashionable but functional — mine has a pocket which I’m sure I’ll be stuffing with something. Anthropologie is known for their apron selection and I wasn’t disappointed upon finding about 15 or so varying patterns/​colors. Though I’m unsure I’ll be donning my new sassy + sexy apron in the kitchen anytime soon, I plan on wearing it to an upcoming cooking event. With heels and a dress, naturally!
And for the record, I think men can rock aprons too. Is it weird that I have a recurring dream with an apron-​clad Tom Colicchio braising baby lamb shanks for me? Okay, it’s bizarre.

I love this store. I came in hoping they would have some candles on sale and I scored the last large London Thread candle they had. So cute! I love smelling candles here, the volcano candles are my favorite and I never get sick of them. There are so many candles in this place you can walk around smelling and an hour goes by. I also just love the feel of this store.
In fall I bought a great coat here on sale for $ 99. I didn’t think it’d be that warm during the harshest winter days but the blizzard has come and gone and I’m still toasty in this awesome coat. I get lots of compliments on it too because it’s unique and cute — which is why I love almost everything in Anthropolgie. I also love that the saleswomen never bother me while I’m looking. Thanks!

The stuff in here looks cool. Women love it, and it seems to be expensive.
They seem to sell everything. Jeans, tables, lamps, bathroom extras, kitchen fillers, whatever you want, they have it.
I like this place, because if you go in here with a sig other, they go into a trance, and I can sit in one of their $ 925 over priced chairs that I’m not really sure if I’m supposed to be sitting on or not, and text message for 39 minutes. No one talking to me, just me, myself, and I. The great escape.
I’m a guy, and never bought a single thing in here, but this place does wonders for a relationship. If they had as many Anthropologies in Lakeview as they did 7−11s, I would be a pig in slop.
Bring em here fellas, get the peace you are entitled to…

How have I not shopped here before??? HOW? WHY? WHEREFORE??? …the HELL? I can’t believe I have not ever stepped foot into a single Anthropologie until 2010. I also can’t believe that nobody loved me enough to tell me that I should. Maybe I need friends that love me more. Or that shop at better places.
As someone who loves most things vintage but is not a fan of wearing anything that is used (it creeps me out), this store feels like it was made for me. They have a lot of really tailored, beautiful pieces of clothing that seem to be well made. A lot of cotton which makes me super happy in the summer. Dresses with those beautiful shapes from the late 1950s that look great on curvy women like me. Tops with exquisite lace and/​or beautiful crochet that could be Edwardian or from the 1970s. I feel like this store is an homage to the best fashion from the past 100 years but in modern sizes. I DIE.
I have two minor complaints. One is that they are not inexpensive. But the sale room is great and they are not ridiculously pricey, especially considering the quality. The other complaint is the variance in sizes. A size 12 by one brand is nothing like a size 12 from another. But I think that this happens everywhere — it just hurts more when you love 90% of what you see and know that some of it just won’t fit.
I think that this store might be my new addiction. The new one on State Street is my introduction but I like this one better.
EDITED TO ADD: All of the salespeople at this location were super helpful and really nice. I must have tried on 30 items and only left with two but they consistently checked on me in the dressing room and brought me sizes and were just really great to deal with.

Anthropologie is the most beautiful store ever, I try to avoid going because I always want to buy everything, but unfortunatly with very few items being priced under $ 100 this makes it quite costly to ‘window shop’ !! They have fabulous clothes with great details and a really cool housewares sectoin.
Lets be honest I usually head straight towards the sale room. I have always had great service here, they started a dressing room for me and got me other sizes and all my picks were from the clearance section. The clientel on the otherhand I can’t speak so fondly of, a ltitler pretensious perhaps, but it makes for good people watching/​listening.

I accompanied my friend M. to this store today. M. had ordered some items on-​line and wanted to return them.
Long story short — M. found a sweater/​jacket that she liked, but wanted it one size larger than we saw on the rack. Well, this turned into an extravaganza of customer service. First, the salesclerk checked in back for another one — no luck. Then, she offered to look on-​line to see if it was available there — it wasn’t. Then, she checked to see if the proper size was in other stores; she found 4 other stores in the country that had the item. Then, she started calling the stores to see if it was still there, and could they ship it. Finally, she found the item, and arranged to have it shipped to M.‘s home.
This whole ordeal probably took 20 minutes. The clerk, whose name was Megan, just offered some of the best customer service I’ve seen. And by the way, while she was working with M., other clerks opened other registers to make sure that customers did not have to wait long in line.
I was just very, very impressed with the customer service. I can’t comment on the store, as I am way too old and too poor to buy their stuff. But I would go in again, just because I believe that I would be given the highest customer service available.

Super cute clothes… not super cute prices. I love most of the clothing at Anthropologie until I see the price tag. Then I just like them… my love dies. Much like balance in my bank account after an afternoon getting new clothes here.
Id also like to note that the staff is great. They are friendly, helpful and more importantly honest. If you ask for their opinion be prepared for the truth!