lululemon athletica

Awesome customer service! Couldn’t be happier with how helpful they are and how often they go above & beyond. They have a great selection too.

Great store! Staff were very friendly and there were some good sale items.

Staff here was so friendly! I went a few weeks ago to get some new summer workout pants. There was an associate folding some gear that helped me figure out which ones suited my style. The associate in the dressing rooms was super helpful and looked at everything I tried on and went to get me other sizes and styles. I ended up getting an adorable pair of shorts and will definitely be back! Extra shout out to Kimmy for making me feel fantastic about my choice!

Went in here 2 weeks ago to exchange a sweatshirt that my sister-​in-​law got me as a gift. They told me they couldn’t take it back because it was last season. They didn’t even scan the item in the system to see if the system would take it back even after the manager said she could try. I didn’t have a gift receipt because my husband accidentally threw it out. I was going to pay the difference with the store credit from the sweatshirt and purchase more items because I do like their tops. Manager basically told me she couldn’t do anything. So I was basically left with a sweatshirt I couldn’t wear and felt like I was no good for them. I’ve shopped at Lululemon before at other locations and had excellent customer service but never felt like I was in the wrong for trying to shop there. I will never come to this location again. I ended up giving the sweatshirt to a friend who gave it to his niece. The next day I went down the street to Athleta and spent a good amount of money on their tops. The ladies at Athleta were so much more pleasant and had excellent customer service.

Awful experience. Arrived right after closing to pick up tailored pants. I arrive as customers are paying for items, and they reject me from picking up a pair of tailored pants that would have taken two minutes to give me max …

I had the most amazing experience here. My boyfriend bought a couple of pairs of yoga pants for me here and one of them didn’t fit right. I didn’t have the receipt and they were so happy to exchange them for a better pair. The girl even told me about her favorite ones and helped pick out the best pair ever! At the register the cashier even commented about how great they were and I left feeling very excited about not just the pants, but the experience I had. I couldn’t wait to go back. That level of service is worth every penny!

After working with lululemon for a few years this location and team is exceptional! A fun community store with lots to offer

Always have great friendly service there. Appreciate the people having a great attitude and replacing a sweatshirt that I had with ease and friendly service. Will always return because of their great policies!
Thank you lulu lemon on southport for having great people!

I have since frequented this location bc I live pretty nearby now… Staff is helpful, chatty (in a good way), and very nice. Good selection of apparel and accessories. Much improved since they first opened!

I love lululemon. Their clothes are amazing and last forever. I have not attended any of their classes but I have found the employees to be helpful. I would highly recommend.

LuLu is my second choice with Athleta being number one in my book.
I am an xs, size 0 at Athleta but at LuLu it always varies. I don’t like their pants, they never fit right. They are always too tight or too big, never perfect.
I recently bought a dark blue zipup jacket from them that fits amazing on me. I also bought this gorgeous, warm tunic sweater in a beautiful color that will go perfect with tights and fall boots. I am becoming a huge fan of LuLu’s tops, jackets, scarves, and tanks.
When Athleta doesn’t have what I’m looking for, LuLu is my second choice. Being that Athleta and LuLu are both at Southport Corridor it’s literally a short walk up the street between the two.
This is dangerous.

This location needs work. Some of the staff is great, some could care less about you.

Lululemon is definitely a store for people who like to wear workout clothes. A lot of people complain about the prices here, but there are definitely some people (like those whose profession is in fitness) that have to wear these clothes all the time. I feel like lululemon is the Banana Republic for those people. You can wear functional, appropriate clothes for your job and look sharp while you do it, too.
This works well for me, because I would also like to not look like I am dying every time I work out because my clothes are getting wrinkly and bunching and have sweat stains or what have you. I therefore like to get a couple of staples here that I know will last.
At this particular location, I think I have only ever purchased a yoga mat. I went with my boyfriend because, for whatever reason, he tears up cheap yoga mats. Like, they just do not last. I don’t know if cheap ones are built to sustain people of a normal weight over 6 feet – so we thought we would get a quality one. These things are not cheap. However, the sales guy was very nice and explained the different options available and the pros and cons of each. He actually recommended one of the cheaper mats simply because it weighed a little less and was more portable. I appreciate that kind of honesty. My boyfriend uses his new mat all the time, and after about a year, it’s so far stood the test of time.
I’ll be back for my durable, multiple use staples.

Decent stock on sale rack. The staff give you space to try on different sizes and styles. Maybe a little too much staff every square feet though. Overall the prices are high for regular merchandise. Interesting that there’s a casual wear section now. I can’t imagine that being popular with the masses.

Great location (although I am partial to my street!) and nicely stocked/​kept store.

Love lululemon, though my wallet does not. I feel compelled to work out more when i drop a small fortune on their clothes; a good bonus. This lulu is fairly small but has a great selection — love the purple that’s throughout their line this season — and service here is great.

SOUTHPORT LOCATION Go to the Best Lululemon in the City! Go out of your way to shop in the friendliest, most helpful location. The staff there is the best in the city! Jasmine and Ashlee Rock!

I love lululemon clothing hands down. I have been in many stores in the Chicago and suburban area, but sad to say this one ranks way below the others. I have been to this one several times and have often purchased items but with no help from associates. Barely make eye contact and have never been asked if I needed help with anything. I thought it may have been my age, 57, but I am fit and do wear lululemon everytime I work out, which is often. After reading another poor review maybe it’s not, don’t really care at this point since I will not be shopping in the one again.

It’s overpriced, overworn, and becoming a fad. It took me awhile to want to even try on clothes here because of those three reasons. However, when I did… I Loved it!
It’s overpriced, but it’s because the quality is so high. The clothes fit sooo well. Overworn for the same reason. A fad because it should be.
So try on one of their tailor free pants and get sucked it like I have been!!!
P. S. Their gym bags are great… I have two

Great store!
Brought my gf in to grab some workout gear. Everyone was friendly and welcoming!
She will definitely go back!