Alden Estates of Northmoor

This building and it’s staff are the best in the Chicagoland area. My Uncle was cared for so well, and despite the circumstances that he needed to be cared for, he really enjoyed the staff and his stay at Alden Northmoor. I wholeheartedly recommend Alden Northmoor to anyone!

I can’t speak for this location, but I was unfortunately in another of their locations for 5 weeks.
Suffice to say, when my Mother in Law comes over to my home, I open the door for her, and hold it open for the flying monkeys that follow her.
I would have NO reservations about recommending this place to her.

My mom has only been at this place a couple months and in the first 3 weeks they lost her dentures. A dentist was supposed to visit but that never happened. They’ve lost many of her clothes and now they’ve lost one of her hearing aids. We’re trying to find another solution. This place is not good.

Had to put my 85 year old aunt in a nursing home under hospice care. No one in my family had ever been in a nursing home before. While I admit there are «glitches» in the system like laundry and common sense requests (no donuts — the sitting kind), her overall care blew me away! She loved food — even at her age and her condition and the food was fantastic. I’d ask her after she took a bite of something «how was that» and she would say «delicious»! But the real gratifying thing was the care she got from the staff — taking care of a woman of 160 lbs the way they did was unbelievable. Always clean, always up (she wanted to get up also) and all this with dead weight — she couldn’t help at all. I went 3 to 4 times a week at all different times and saw the same wonderful care!

I would agree with the negative comments posted here about Alden Northmoor as my grandfather was on the dementia unit for 6 months and received terrible care right before he died there. Some of the nursing staff was nice but mostly inattentive. My grandpa was walking before he was placed there by my uncle who was his POA and they forced him to be confined to a wheelchair and within months he lost all the strength in his legs as a result. A horrible place!!! I hope JAHCO or any other accrediting body for nursing home care investigates this place.

My mother has been living here for about 2 ½ months. I have been very involved in her care (completely caring for her until last year) and still remain involved in her care plan with the Alden Northmoor staff, etc. My mother has some special, difficult challenges and has been to multiple facilities that could not accommodate her.
The Alden Northmoor team does a really incredible job with her. In every instance I’ve seen, they’ve treated her with care and compassion and my mother is finally reporting that she is somewhat content, which is rarely the case. I love Maria at the front desk! She is so sweet to everyone.
Alden has a great dining room, the food is good (my mother loves their cookies), and they have lots of social events. I have visited the facility at least bi-​weekly the last two months and the residents actually seem pretty happy. They have group exercise classes multiple times per day, led by a young, energetic instructor, and they have an adorable little public space on the bottom floor that has a small town feel: cobblestone walkway dotted with what look like city shops: a gift store, an ice cream parlor, crafts room, gym, etc. The facility is very nice.
I also feel that my mother is secure here: They seem to have good processes in place. Additionally, they seem generally well organized — she kept losing clothes at the other facilities, but at Alden Northmoor they have written /​sewn her name on everything so she doesn’t lose it.
Overall, I am very pleased with Alden Northmoor.

As I approach the one year anniversary of my husband’s death, I am still bothered by the lack of compassion from the Alden Northmoor Staff. After being an Alzheimer’s patient for six years, my husband went on continuous hospice the beginning of September, 2013 and died a few days later. Death may be the norm for the staff, but not to me. Not one staff member offered condolences, a hug, an acknowledgement! I was, and still am, over whelmed by their callous attitude. A condolence card would have been welcomed. Oh, they did find the time to email requesting disposition of his belongings.
I would to like add, I agree with everything Ann T. wrote in her review. The staff and administration does not care. At my cost, I supplied Depends for my husband, but would still find him in the cheap, ill fitting, nursing home diapers. On many occasions I found him with the diaper around his leg. And twice he cut his hand and required stitches, but nobody knew how this happened. And do not get me started on the clothing problem.