A1 Chicago 24 Hour Towing

Today my fuel pump went out in my van. I had my wife look up tow companies online. Chicago 24 towing came up Among the first few. I went with this company because they posted a 25 minute response time. This however was very far from the truth. They charge me $ 135 for a 9 mile trip. That would’ve been too bad if they came in 25 minutes. I waited over an hour. I will not be using this company again.

I was in a bind and they were quick and really helped me out. Yes, a tire change at midnight was $ 95. But it saved me a night of worrying all night about how I was going to do my job (where I drive from house to house throughout the day) the next day.
Before I called A1, I called Dark Angel because it was the first company that showed up in Google… they estimated $ 75., would only accept cash and when I tried calling them back to confirm (had to see if I had $ 75 laying around) they didn’t answer the phone. Called multiple times, no answer.
Also called 3 – 4 other supposed 24 hour tire change/​tow places, none of them answered. A1 did, showed up in within 30 min, the guy was super friendly and did a quick job. I’d call them again if I were in this situation.

This place is such a rip-​off.
I got a flat tire downtown, and I have a terrible car jack. My boyfriend jacked up the car, and then the jack bent and tumbled over, dropping the car in the process. Without a jack to get the car off the ground, my boyfriend could not finish the tire change. According to his iPhone, the nearest roadside assistance service was A1 Chicago, so we called it.
About a half hour later, a truck showed up. The lug nuts were off and the spare was out of the trunk — all this guy had to do was get the car off the ground for us. He jacked up the car, removed and replaced the tire. The whole process took about 10 minutes. How much did it cost? $ 150. I asked the man why it cost so much, and he just mumbled an incoherent response. The receipt was not itemized, so I have no idea what the charges were for. Unfortunately, we were so desperate to get home that we didn’t have a choice but to pay.
If you find yourself in a similar situation, then I highly recommend called Dark Angel Towing instead. I’ve called them for roadside assistance downtown before, and they are a great group of guys. They did a COMPLETE tire change for only $ 50. We tried to call them last time, but they were too busy. That’s how we ended up with A1. Looking back on the situation, I would rather have waited longer for more reasonable service.