US Post Office

Beware of clerk #11! Yesterday I was at this post office to mail several envelopes. All went well until it came for my change back. I absolutely know I handed over a $ 20 bill, but the change reflected that I had handed her a $ 10. When I questioned this… she immediately began to count out the money/​change in her drawer showing no emotion… like she anticipated that she would be doing it. As I expected… the cash in her drawer counted out correctly and she said that I could speak to her supervisor. Yeah… my word against the «drawer’s word». The problem is… when the clerks are making the cash transactions, unless you are 7 feet tall, you cannot see over the top of the counter down inside of their «booth». I absolutely know I was scammed. She seemed just too at ease and methodical about it all, that I feel she must have this scam down to a science. Just use caution… or always use a credit card for your transactions at the post office. I’ve definitely learned from this mistake!!! I’ve always enjoyed this post office and never had any complaints. All the employees have been so helpful and professional. In all the years I’ve gone here, this is the only negative issue I have ever experienced. I have never seen this clerk before… not sure if she’s new or if she was a fill in, but she needs to be watched closely! :-(

Love this location. So much nicer than other ones in STL. It is very bright and clean. I have never had to wait more than five minutes, and usually less than that. Employees have always been quick and accomodating. Easy parking.

I go to this post office often, as it’s by Ace Hardware, Schnucks, Target, Whole Foods and a host of other merchants.
At one time I had a post office box here, which was easy to access.
Sometimes the lines are long, but they’re quite efficient, get people’s business completed quickly and well, and have all stations open.

There is a thief working at the T&C Post Office. I mailed $ 5 cash to someone, after dropping the envelope in the slot inside the building. The envelope made it to the recipient, but the $ 5 was gone. The envelope had been taped.
Don’t patronize this PO!

I’ve had nothing, but positive experiences with this post office. Friendly staff and all the services I need.

About two years ago my husband and I were getting married. It was about a month before the wedding when something disastrous occurred.
Quite suddenly we stopped getting mail. At the time we lived in an apartment complex and the couple next to us left suddenly without a forwarding address. The first couple of days I thought nothing of it. Then I saw our postman who informed me he thought we had moved then realized he switched the «9» for «6» and got our mailbox confused with the other couple. Quick fix he said. Go to the post office and get your mail.
At the post office they refused to hear me out. Instead I was told I should fill out a slip with my forwarding address. They seemed not to hear, «I haven’t moved!» When they continued to insist, I filled it out with my current (and not new) address. They didn’t appreciate that.
When someone did take the time to hear me out they kindly informed me my mail was either thrown away or sent back as they don’t keep mail that doesn’t have a forwarding address. At the time I was working part time and got my checks through the mail. Since they stopped the mail my check (due to me that day) was returned. Additionally, the wedding responses, which should have been coming in, we were told were either returned or possibly discarded.
At this point, I did become quite upset. My paycheck gone, my wedding responses lost and they keep telling me, «well you didn’t provide a forwarding address and you didn’t check your mail box daily.» They seemed oblivious to my true situation.
So, why am I rehashing this two years later? My friend who still lives in the area called me to say they stopped delivering her mail.

This branch only gets positive stars because the people who work there are super-​helpful, and they’re open until 6pm. They always check for stuff in the back for me, and have been unfailingly polite when I’ve needed help.
But I have a couple of little rants that ultimately make this place a 2. First of all, the location. I live half a mile from the Chesterfield Post office. So imagine my surprise when I stopped by to pick up a package, and they inform me that they are not my post office, and I instead have to drive all the way down to the Town and Country PO in after-​work traffic to get my package. Whose bright idea was it to draw the zip codes like that?
Second of all, the accessibility of the location. Actually getting there isn’t a big deal, it’s a little tucked away, but that’s hardly a big deal. But getting out? What a stupid headache. Traffic is really heavy around the Lamp and Lantern shopping center, so forget taking a left turn out. Finally, after living here about a year, I finally wised up to that little road that goes back by Comcast and all that, then runs parallel to 141, and finally meets up around 141 and 40, where you can get back on 40 west.
If you go to that shopping center regularly, or if you actually live close to it, then I would say this is a great example of post-​office-​ness. Unfortunately, for everyone else, it’s way inconvenient.