Hyatt Place Chesapeake/Greenbrier

This particular Hyatt is well furnished, convenient, flawlessly with a truly decent quality breakfast. The staff was friendly and accommodating.
The issue is 0 insulation between the rooms and floors. I’ve never heard so much neighbor noise in any hotel at any price point. Perhaps it was my specific temporary neighbors but it seemed a consistent issue across my co-​workers staying at the same facility in different floors. I could hear every conversation in the adjoining rooms and apparently had mastodons dancing above me.
There were lots of dogs-​guests on the first floor of you are allergic. I found them polite and charming.
In any event, I probably wouldn’t stay again because of the noise. If you’re a heavy sleeper though, it’s a winner.

I had a great stay here. The suites are spacious and beautiful. The bathroom was spotless and the bed was comfortable. The full sectional sofa had a pullout bed. The best feature was the café area where I was able to get a tasty ham&swiss sandwich, chips, cookies and a drink at 2am. The woman at the front desk even heated up the sandwich and cookies!
There is a shuttle with airport service and will take you with in a 5 mile radius. There is a mall, multiple shopping centers and restaurants near the hotel. I would definitely stay here again.

This is a great hotel that is modern in design and filled with friendly staff! We enjoyed our night stay at this location. Very good morning breakfast filled with healthier food items. Everything was very clean. We’ll definitely be staying there again.

Love this place the location is awesome very close to lots of shopping and dining. Check in was a breeze and the staff is more than eager to help. The rooms are great with a mini fridge and nice living room area with a huge TV. The bathroom is very modern with a great shower great water pressure. The beds are comfy didn’t wanna get out of it. The breakfast is great as well lots of choices from eggs to oatmeal. the pool are was nice it also had a great work out room as well. Highly recommend this location if your in the area…

I love Hyatt Place. This stay was no exception.
It is smack dab in the middle of all the restaurants and bars. There is a movie theater and a mall in this area too. There is a 7 – 11 right next to the hotel.
The hotel itself was clean I was really excited about the pool but it could be kept in better condition. The pool room was quite humid but the water wast warm. There were also mosquito and random black stuff in the pool. The water had a weird taste also. Also that was a bit of a let down.
The room itself was cool outside a few minor wear issues. The front desk staff could use a workshop in professionalism but everyone was attentive and super helpful.
I would stay here again.

Very clean hotel. Though breakfast was decent. Breakfast area had very sticky floor for several days.

Stayed here while in town for work. I try to stay at Hyatts whenever I have travel. Hyatt Places all kind of are similar to me. Pretty clean and close to the interstate. Service was friendly. Solid place.

Great weekend at the Hyatt! First time staying here I must say the staff was very friendly and the room was really clean.
The location was a really good place even though it’s only a 20 min drive to the beach. There is plenty of shopping and restaurants around the hotel which I thought was great and there was a gas station right next to the hotel.
There is a gym and indoor pool on site and morning breakfast buffet and guess what they serve Starbucks coffee as well.
Overall my stay was great and I will be staying at other Hyatt’s in the future.

Very helpful and friendly staff, the rooms were very clean and comfortable. There is a 24 hr service for drinks and food should you need it. The shower was a little weird but that was a minor inconvenience. Overall great stay, and will definitely be coming back.

Staff was professional, very courteous. Nice touch — after we checked in and my son brought the luggage cart back to the lobby, the manager approached him, and, using his last name, asked him if everything in the room was OK. Manager hadn’t taken care of us at check-​in, so he made the effort to find out who we were. Room well appointed, large and comfortable. Complimentary breakfast buffet tasty, wide enough selection to accommodate most tastes. Adjacent to mall with a large selection of food choices (mostly not chains, or at least not large national chains). Small pool and workout room, but this is designed for corporate travelers, not leisure. Having said that, a great many families as we ate breakfast on a Sunday morning in August. Would definitely stay here again.

Stayed here for the JR Olympic and the staff was amazing.
Robert was so nice with extra towels and everything was great

Top notch front desk employees were able to fix the mistake my travel department made, saving me from trying to find another place to stay in the middle of the night. And did so without making me feel bad about it all, a rare thing in customer service these days. Nice clean room, fast Internet, big tv with plenty of channels, and a mini fridge! Highly recommend this place!

Pros:
Staff was professional and friendly
Rooms were very nice and clean
Mini fridge, nice big tv with lots of channels always a plus
Hotel bar drinks are very fair in pricing
Cons:
Shower and bathroom are poorly designed. You can’t take a shower without flooding the bathroom so don’t take clothes in with you. Also the way the shower is designed you can’t turn it on without getting wet. You have no choice but to get blasted with either very cold or very hot water when you turn on the water. That’s super annoying.
Still have five stars as it was a great experience overall.

Hyatt Place is the only place I stay at with my family when we are on the road! Clean, large spacious rooms with large flat screen tv, gym, heated pool, comfy modern lounge and great over the top hot breakfast in the mornings :)
Let’s not forget I just checked in and got to pick out a free large cookie from the pantry and the lady heated it up for me and everything. Mmmm
I am sleeping good tonight!

Overall, this is a nice hotel and worth the stay for $ 120 per night or less. Having said that, my overall impressions were mixed.
Pros:
Near Greenbriar Mall and centrally located so that you don’t have to travel (by car) more than 15 – 20 mins to either the farthest ends of Norfolk, VA or the farthest ends of Virginia Beach, VA.
The hotel rooms have a modern, contemporary European feel to them which is nice.
Free breakfast included in your stay (and you don’t have to be up at the crack of dawn to take advantage of it… not only that, you may go downstairs to their impromptu dining area, plate up your breakfast and bring it back to your room if you don’t want to sit downstairs). Also, the coffee offered was Seattle’s Best which is a decent coffee and important for one’s morning! Lol
The hotel is literally within walking distance of a ⁷⁄₁₁ (right in back of the hotel) and a modern, outdoor shopping strip mall that has several good eateries and unique shopping options.
The staff were exceptionally friendly and accommodating.
Cons:
For a Hyatt, I was a bit surprised that the rooms weren’t as clean as they should have been. The wear and tear on this hotel isn’t obvious when you first walk into the rooms, but upon further inspection there was dirt in the corners, a bit of dust on the back of the sleeper sofa (not to mention some type of little bugs that had hatched — found 6 of them… I’m pretty sure they weren’t bed bugs… that said, it was a bit unnerving and my mother chose to sleep in the bed with me versus the sleeper sofa because of this — lol), the towel rack in the shower was very rusty underneath.
The breakfast was edible, but barely. The eggs tasted like they were half powdered, the sausage was the saltiest low quality link sausage one could buy, the pancakes were the generic store brand frozen silver dollar pancakes, the yogurt was very cheap and the whole grain bread loaf had to be discarded due to mold growing in the middle of the loaf (apparently they kept it too long — lol). The best part about the breakfast? The freshly brewed Seattle’s Best Coffee… and perhaps, to a lesser extent, it was free. They don’t have a «real» kitchen or restaurant on the premises, so I’m sure that has a lot to do with the quality of the breakfast overall.
The staff was stretched way too thin. They were running the front desk, running breakfast, cleaning up, etc. These ladies are the same ladies that take care of customer’s room call requests, too… there were only 2 of them.
Overall, this Hyatt is worth patronizing and I would go back. Just be advised that if you are a frequent traveler and you are used to «Hyatt» amenities and luxury, this one falls a bit short. Still, for the price, it is a decent hotel.

Great customer service, price was excellent as well as location. The room had plenty of room and was clean, the amenities were wonderful as well, can’t say enough good things about our stay!

I have been loyal to this one location for over a year now. They do good of accommodating me and having meeting space ready as promised. The rooms are nice and clean. The people are always friendly.

The rooms are nicely designed and spacious but it doesn’t seem like they were well maintained. The place felt and looked pretty worn and dirty. The staff was very helpful and friendly.
Overall I wouldn’t mind staying here again.

Update: A few hours after posting this, I’m changing my 5 to a 3 star rating. About 7:30 the internet took a speed plunge that has made it mostly unusable all night. This really hurts those who are trying to get work done.
I travel a lot and Hyatt Places are always my favorite. It’s how I would design my own home, if I were single and living in an apartment. The rooms are large, very trendy and efficient and most importantly very friendly to us gadget-​folks. The connections to the TV are easy to get to and not locked out, so that I can prep for meetings and presentations easily.
This is my third stay here and the place is always spotless, well lit, convenient. The staff is always cheerful, pleasant and efficient. Check in took less than 5 minutes.
I highly recommend not only the Hyatt Places, but the Greenbrier/​Chesapeake Hyatt Place.

With my home office being in Chesapeake, VA I have the opportunity to travel there on occasion. There are a number of hotels in the immediate vicinity, however only two are company preferred hotels with Hyatt Place being one of them. That being said, I am so glad I elected to stay here.
I checked in Tuesday night about 8:15 pm. The lobby of the hotel is welcoming and comfortable with lots of seating — couches to the right and tables to the left. I was immediately greeted by Jeremy. I remember his name not only because of his excellent customer service skills, but also the fact that he was genuinely friendly (a welcome change from the normal greeting in most establishments). He quickly checked me in and made sure my accommodations were acceptable — king bed/​high floor. When he handed me the key, he came around the counter, shook my hand and again welcomed me to the hotel. Wow — I felt like the Hyatt Place VIP on my first stay.
The room was quiet, clean and very comfortable. Immediately to the right as you walk in the door is a huge corner couch which faces a large flat screen TV. To the left, a dry bar with mini fridge and workstation. There was a divider that separated this area from the bed and bathroom. The bed was comfortable (I was able to sleep fairly well away from home) and the sink was separated from the shower/​toilet. The air conditioning was not too noisy and kept the temperature of the room well regulated.
After settling in, I wandered back down to the small bar area for a glass of wine. The bar is small, only seats about 6, but again there is plenty of comfortable seating throughout the lobby. Selection is somewhat limited, but I ordered a glass of cabernet to take back to my room. Jeremy took care of me yet again, made sure to ask if my accommodations were acceptable and again provided exceptional customer service.
The hotel offers a free continental breakfast which included coffee, juices, cereal, bagels, toast, fruit as well as a few hot items. I tried the southwest cheese covered egg with turkey atop half an english muffin with some fresh fruit — no complaints at all.
The location of the hotel is in the Greenbrier Town Center — very convenient to restaurants, grocery/​convenience stores and just about anything else you might need while traveling on business. I have another trip schedule in two weeks and I will definitely be staying here again. My only complaints, bringing this to 4 (well maybe 4 ½) stars — water pressure was not as high as I would have liked and my internet connection was spotty (Pandora kept dropping).