Cinemark Chesapeake Square and XD

Love this movie theater great food the seats are comfy and well taken care of the whole place is clean only movie theater I have been to since it was built

Your personnel are always polite as they didn’t disappoint today. However your theatre #1 is atrocious. We arrived here to see Zootopia and we are literally walking in popcorn and trash everywhere in this theatre. I know that you all are busier than normal because it is spring break weak, but this isn’t acceptable by any means. We have been sitting in the theatre for almost 45 minutes waiting for the movie, because the prior showing sold out, and there was plenty of time for a quick sweeping. No bueno Cinemark :(

This theatre is new I believe only about a year old. Very nice facility located next to the mall. The seating is nice and the concessions are great. Clean restroom and facility. They have a few games kids can play while waiting for the movies.

Last night a few friends and I saw «The Boy» at this theater. Prior to coming here, I had read reviews about the rocking seats (thanks Cindy), how it had been updated, and how cheap the ticket prices are. I was excited to visit this theater since I normally frequent those closer to my house (in Norfolk and Virginia Beach).
Parking was a breeze. There were plenty of spots available for me to pull into. Two of our friends who live closer to the theater had already grabbed seats and held three for us (only we needed 4), and some of us had purchased our tickets on our phones via the Fandango app. The other two people with us had to purchase their tickets at the ticket counter. Luckily when we walked in, there was no one in line.
Here’s where the confusion starts: there were people everywhere near the concessions counter. There was a small group of employees standing to the left of the concessions counter, so those of us who had tickets on our phones thought we needed to show our tickets to one of them, but a gentleman standing there told us that we needed to show them to a guy closer to the auditoriums who could print them for us. I suppose I’m used to the traditional set-​up (i.e. you have your ticket stub ripped or have your phone scanned before you get to the concession stand). However, this is not the case.
Time to get snacks. My friends and I didn’t know where to stand because there were people lined up along the side, towards the small area where the employees were standing, and anywhere else you could think of. My friend and I stepped to the side while her boyfriend and another guy we were with waited in line for us. A few other guests asked us if we were in line, and we told them that we weren’t, and pointed to where a line was beginning to form. It seems we weren’t the only confused customers.
One of the workers at the concessions stand called my friend up. We both wanted popcorn, so he bought some. Also, we decided I’d get the ICEES, only I didn’t realize the cups and drinks were self-​served, so I went over and grabbed some cups. Once my friend had grabbed the popcorn and joined me, I asked «Wait…where do we pay for them? Do I have to get back in line over there?» and pointed to the concessions line which had quickly filled up. He pointed to two registers towards the left of the drinks.
and now for my favorite part… DUN DUN DUN…
THIS MOVIE THEATER SELLS SMALL ICEES!
I love the fact that this theater has smaller cups for ICEE’s because I am actually able to finish the small ones. If I recall correctly, other theaters in the area (or at least the ones I frequent including Regal and AMC) only sell medium or large ones. Main Gate does sell small ones, but only if you get some sort of hot dog or popcorn deal. So anyway, I giddily made myself a small wild cherry and blue raspberry ICEE, while I mixed up a large blue raspberry and coke one for my friend.
We went over to the register where we were greeted by a nice young lady, paid, and waited on the side for our friends. They walked over soon after and we showed our tickets to the ticket taker (who scanned our phones and printed the tickets), and then went in to our theater.
Our friend had warned us that the theater was small, so we should probably hurry. She wasn’t lying. If you’ve ever been in a small theater at AMC, it’s pretty much the same size. So there we are, four people in a tiny, packed theater, wondering who’s going to sit where. We had three seats saved in the top row, but we preferred not to split up. Two of my friends opted to sit at the bottom while we went to the top to grab the seats our other friend had saved for us. We separated, I heard Boyz II Men’s «End of the Road» echo in my ears, and joined our other friends at the top row.
One of my friends who was seated elsewhere texted us all and said «I almost lost my life when I sat down.» I hadn’t mentioned how wobbly the seats were prior to her saying this, so yeah. The seats are indeed wobbly and rock quite a bit, but I don’t mind that. Also, the sound in the theater was pretty darn awesome. My friend made jokes about the bass because it was so loud. It wasn’t too overpowering nor did it take away from the movie though. In fact, it made it more enjoyable.
This theater is very clean and the prices are great. Also, the employees are super friendly. I ended up leaving the auditorium prior to the film starting to purchase a hot dog and some crispy critter cookies (which are nasty, by the way). There was a gentleman at the concessions stand (with glasses) who was really sweet, and the one who checked me out at the register closer to the ticket taker was nice too. We joked about him getting off of work when the theater closed.
I’m down to see a movie here again, but next time I’m leaving earlier if I am with a large group of people.

I came here to see Ride Along 2. This is one of my favorite movie theaters because instead of standing in line at the concession stand, you can walk through and grab whatever snacks you want and pay for it. This makes the service faster. They have one XD (Xtreme Digital) theater. The quality of sound in the XD theater is amazing.

I really love this movie theater. The best thing ever is that you can add as much butter to your popcorn as you want to. As a result of that, sometimes kids make a mess over there & then their parents don’t clean it up. That area needs to be monitored a bit more. I always have a lot of coupons & free passes for tickets here, and I have always found the staff & management completely helpful in making sure they get used the right way so they get paid and we get to see our movies for free. All of the staff here I have ever encountered are very friendly & very nice. I love going to see movies here. They do not have a reserved seating system yet, so I always make sure I get there early to get my favorite seats & I just bring a book to read in there. Highly recommended.

Decided to take our daughter to the movies and read about all the theaters near by and chose this one. It was clean, seats were comfy and reclined back. The staff was very pleasant and the Theater was clean. The sound system was great too. I would recommend this theater to everyone and will be back.

I used to love this theater when it first opened. It’s close to home and I love the self serve concessions. What really keeps me away are the stories I keep hearing about the disruptive crowds on the weekend evenings. When the police are regularly called and movies stopped to deal with unruly patrons, I have no intention of spending my money there. Regal theaters in Harbourview are the best. Can’t beat that theater seating.

Comfortable seats clean here on vacation trying out new theaters and places came across this one and we all made a good choice customer service excellent

Never had a bad experience at this theater due to the theater itself just customers. Seats are roomy, armrests go up. Clean theaters and nice customer service.
I love my refillable cup and popcorn tubs at a discount although i hate getting up for refills.
Having fun with the summer dollar movie series going on now!

Once a Chesapeake Cinemark theater fan up until a month ago when Harborview Regal remodeled. I’m sorry, but I have an issue with being packed into a theater like a sardine (kinda mental thing from military deployments to the sandbox). I originally started to go to Chesapeake Cinemark because the tickets were cheaper and I got emails for concession discounts… pretty good ones too! The only issue was SPACE in the theater and the rudeness of other customers making the management force customers to move down seats when movies got sold out. Look, if my family can get to a theater an hour early so we can get the seats we want and you want to come in the theater 1 minute prior to start, don’t make us move. I leave a seat space next to me because if I don’t have to sit next to a stranger… I will not (especially when they are doused in perfume or cologne. Go sit in the front or get there early! Anyways, Harborview Regal remodeled and it is fricken AWESOME. They basically removed every other row of seats and installed leather recliners. To top that off… when you buy your tickets, you pick your seats like an airplane. You don’t move! There is so much leg room and the arm rests are way big enough for sharing. I would pay more for my tickets every time for that service!!!
So this weekend we saw Max, but had to go to Cinemark because we were limited on time and regal had only front seats left. I forgot how much space I didn’t have at Cinemark. No offense but I had a BIG dude next to me hogging the arm rest with more than just his arm. Not trying to be rude, but that wouldn’t had been an issue at HV Regal. «Max» was packed and the 1^st 20 min was hard for me to watch (memories)…yet I couldn’t even adjust or just get up because it was that tight in the theater. Sorry Cinemark, you are now my last resort… Harbor View Regal is now the standard in the movie watching experience for me.

I’m not what you’d call a frequent movie goer in any sense. I honestly very rarely go to movie theatres because I find them terrifying… being in the dark with strangers is just too weird for me, not a fan. Anywho, my 5 year old son wanted to see the «new dinosaur movie»…so my husband and I took the little guy to his first movie at a theatre. We saw Jurassic World at this location during its opening weekend. The staff was terrible… young, lethargic, careless, rude, unhelpful. The theatre was dirty (all trash receptacles overflowing, rubbish on the floors, dirty loos, etc…) They oversold the movie we paid for and when we couldn’t find any seating, they told us we could come back later or upgrade to a 3D experience. I confusedly asked why they would oversell and not offer any kind of apology or comp the upgrade. The snotfaced 12 year old said, «we don’t oversell and cannot guarantee a seat». Wait, what?! With my powers of deduction aneurysmed, we went ahead and got the ridiculous 3D glasses and sat in our seats for what seemed like 799 previews and 16 hours. After each shoveling 12 pounds of popcorn in our faces, the lights dimmed and the movie finally began. It was so ear shattering loud, I was actually concerned about my son and possible adverse long term hearing issues as a result of the overwhelming volume of the film. Although, after the ear acclimation, the movie was effing fantastic… that raptor pack with Chris Pratt as the alpha really saved the entire experience for me. So, thank the makers of this imaginative and spectacular motion picture for providing the second star for this particular Cinemark. hooray for dinosaurs! hooray for Chris Pratt’s new non dad bod! Also, the seats were very comfortable.

It’s new so that’s nice. But the seats remind me of being on a rollercoaster or in a nice go-​cart. So shiny, and faux soft. They also rock too much and it’s oddly like that of an arcade’s racing game, but with these arm rests that don’t fully go back so you can’t possibly get cozy with your date. I don’t know; I just didn’t dig it.

They always have the latest movies playing and I have never missed a showing because they were sold out. It’s close to home and generally kept neat and clean.

I wanted to visit a few times before I have my review. On my most recent visit I went to see Think Like A Man Too (which was good). Pulling up to the theta her it was quite a few cars outside, but there wasn’t a line. I walked right up to the cashier and was welcomed with a smile and friendly smile. He was a very pleasant cashier and that was a plus. We brought food which was tasty. The young man that took our order was very attentive and nice. He even started a conversation while we waited for our popcorn. After getting our food we went to the theater showing the movie. It was very packed, and I would advise coming early. The seats were very comfortable and the theater was clean. I enjoyed my movie experience.
Pricing was what you would expect for a movie and food.
I had a very good experience from start to finish. This was one of my best movie experience to date.

Mom, my sister and I went to the 7p.m. movie last minute. Loved it.
Mom loved the seating, cushiony with armrests that hold her drink but allow her arms to actually rest. Ahhhhh…
Great service. We will be doing girls night again soon.

I’ve watched movies here a bunch of times and never had a complaint. I usually go Saturday nights when tickets are like $ 8.50, they do offer military discounts. The theaters are nice and clean and vary in size, although I’ve never had trouble getting decent seats. Good customer service. Tons of parking and some theaters exit outside straight to the parking lot. Right next to Chesapeake Square mall with plenty of places to eat, mostly chain restaurants.

YESSSSS! I will only go to this movie theater for as long as I live in this area.
I normally go to military circle because it’s inexpensive and nearby. I also sometimes go to MacArthur when I want to go to a bit nicer theater. Boy, was I wrong. So, so wrong. The Cinemark in Chesapeake Square is fairly priced and freakin fantastic.
The snack area is genius. The popcorn is placed in this huge clear glass case and there’s a dude just scooping awesome super fresh popcorn. It’s truly delicious and fresh. Freakin sweet. Then there are refrigerators with cold snacks and drinks. A huge self-​serve drink station. And then… wait for it… ICE CREAM. An ice cream station. A damn ice cream station.
Is it just me or did I grow up under a rock where there were crappy movie theaters?
Last thing about this: LEATHER SEATS. Comfty, cool, clean LEATHER SEATS.

My husband and I came to this theater only because the traffic to get to Norfolk was horrible. I was excited to check out my first Cinemark movie theater after reading the Unilocal reviews.
I wanted a hot dog, since I had not eaten all day. They had one hot dog under the heat lamp, and one still rotating. My husband wanted a hot dog as well. We were waiting for a few minutes for the teenagers behind the counter to notice us (they were deep in conversation gossiping while their phones were in their hands). We finally got our hot dogs and paid. I let my husband have the «fresh» hot dog while I settled for the heat lamp hot dog. We got to our seats in the theater (which were very nice), and began to eat. Because my hot dog was sitting under the heat lamp for who knows how long, the bread was soggy and unappetizing.
Now, I know you do not usually go to the movies for the hot dogs, but if you are going to have it on your menu, you need to make sure it is edible… especially when your guests are paying almost $ 6 for one.
Also, it is not a tough job, working at a movie theater concession stand… put down your phones and serve your guests!

I like this theater. It’s slightly cheaper than our other close option. The grub options are good. The seats start off comfy but they rock so far back with your feet off the ground that halfway through the movie both my daughter and my feet were sleep! So the seats are just ok.
My biggest issue is the cell phone use. The screen said to turn it off, mute, stop using it. But the guy in front of us kept it on most of the movie. People lower down were using them. It is distracting. Unlike other theaters I have been to I never saw any staff come in to check out things. And this dude wasn’t the kind to take action from anyone telling him to stop texting.
Movie played fine, sound is LOUD. But we enjoyed our movie. And our grub.