Best Buy

I went here with a friend looking for a desktop. They didn’t have many selections for a desktop. The staff pretty much ignored us, never asked if we needed help. I was surprised because every time I’ve been to a Best Buy the staff was very attentive to customers.

Went to Best Buy tonight to purchase a newly released CD. Couldn’t find it on the shelves. Saw an employee walking by (I wish I’d got her name) and I asked her for help finding it. She went above and beyond looking for this CD, and after checking in the back of the store, as well as up front, she found it in about ten minutes. I was so happy! She even told me to price match the online price to save a couple of dollars. I would’ve given 5 stars if the cashier (a different lady) actually had a personality.

I went there to purchase a car audio system for my son’s 2004 hyundai. All I had to go on was bluetooth, MP3, speakers with surround sound.
I was greeted as soon as I arrived by a very pleasant young man who must have read my expression and understood I was in search of an item I was too confused to describe with any clarity.
We made it to the car audio section and he introduced me to a happy employee who was excited to show me anything I needed. Smiles!
we sa1les representative informed me that I had been escorted to his section by the store manager and he really liked working for him. That was nice to know so we started our tour of cool stereo equipment.
He helped me pick out everything I needed well under budget and set up our installation appointment while maintaining a smile. I learned a lot about linking electronics via bluetooth and the difference between iTunes and
prime music streaming.
The system is amazing and the car has been approved by all of his friends. I am a happy customer.
The new manager is definitely setting a new positive attitude in thus store. Much better than I remember about six months ago when all I received was blank stares upon enetering.
I am coming back for an autostart system install because the sales representative thought I deserved an upgrade in my car too. Sweet!
Great overall experience!

Pure Garbage, Best buy management decides for 2 open registers 3 days before Christmas. Great call jerks.

Good customer service! Walked in wad greeted fast.
Went to the area I needed 3 people offered to help me.
Transaction was fast. .easy..

Love Best buy, but I have been disappointed the last couple of times I bought stuff. Not enough help where you need it. Waited 35 minutes for someone to assist me in appliances. Then I go to the front register to buy something and only one cashier. After waiting in appliances so long, I wasn’t happy to stand in line again. You would think on a weekend they would be staffed better. My other complaint is that I had a dishwasher delivered and they said they make 2 separate appointments. One day they deliver and another day to install. That makes no sense. Just an inconvenience for the customer. I will probably not buy another appliance there. It is unfortunate because they have some great prices.

This place is Extinct.
Zero Inventor and it is Evident with Empty Displays where product once was proudly promoted.
It is really sad that this store is down.
It seems like Best Buy in general is just behind, but this location is worse than others in the area.
Kind of depressing.

I haven’t ever liked this chain store. Most of the time no one speaks to you. And while I usually don’t want to be spoken to, a simple question of if I need anything is appreciated. Nope. Nothing like that going on here.
It’s a fairly large store but selection seems small. We come here from time to time but never buy anything. My gift card is still in my wallet… I can’t ever find anything here I want. I can usually find it elsewhere cheaper.
I guess if they have a sale for something you want it’s worth coming in…

Went here to purchase a computer, the staff was standing around talking. You would think they would want to help the paying customer rather than catching up on who is dating who. I have been in other Best Buys and they hold their employees to a higher standard.

I didn’t get that warm and fuzzy feeling here. Only one person offered help off handedly. In the line for check out, we had to listen to a customer who had a service problem with an employees attitude. At check out, the coupon we brought wasn’t working. No one apologized, they just told us over and over that we just needed to come back the next day. I don’t live around here. I only went there because the coupon I had was going to expire the next day. I left without anything except bad feelings. No customer service!