Highlights Studio

there is no option for 0 stars.
i walked in and there was no one there at the front desk.
i hear people talking but i guess they couldnt be bothered to see if someone was at the front desk.
so i left and walked out.
its not my job to go an fetch people
oh and i briefly looked at the menu, wayyy to pricey.

I have gone to highlight a few times in the past for a cut and color with Maureen, the first few times were excellent but my most recent experience here has convinced me to never go again. I had made and paid for a full foil and cut and came out with an over done partial with a mediocre cut at best. The highlights on the top of my head seemed to have been left in too long as they were almost white and the rest of my hair had large chunks of dark brown, and streaks of blonde that went in different directions, my hair still had visible dead ends and no dimension whatsoever. My boss even asked if I tried to do my hair myself. My appointment was at 6 pm and I left the salon close to nine, I was even left sitting in the sink for over 30 minutes while she took care of other customers. When I went in the next day to have her fix my hair I was told to go home and wash it And that she could «squeeze me in» at 8:30 pm on a Tuesday to Add more color. Not once did she apologize or try to work with my schedule even though she did a horrible job the first time and over charged me. I am now going to a new salon to get this fixed. I don’t recommend going here if you want something done right the first time, Or a good customer experience.

Went there with my friend yesterday for her hair cut and I believe the hair dresser name is Megan! She did such a great job! Love her work and the time she took to do my friends hair. I can’t help it so I toldmy boss to go there for a hair cut today since she’ve been looking for a place.

I stopped in at Highlights after work to see if they could squeeze me in without an appointment. Pam gave me a great haircut, just what I wanted.
The stylists were all very friendly and the salon itself was very warm and cozy, with coffee and tea available and a comfy couch. Even though I was a walk-​in, I only waited a couple minutes– People coming in for their appointments got called up as soon as they hung up their coats! They are open pretty late on weekdays which is a huge plus.