Pier 1 Imports

I will never shop at this location again! I frequently shop at the Charlottesville, VA and Richmond, VA locations. Superb service and selection!!! However, at the East Brainerd location, NEVER AGAIN! It is as if this store is simply a gallery to view items and then order… I fond four pieces that I wanted to purchase, a floor lamp, 2 side tables, and a media cabinet, all totaling $ 1000+ … only ONE Piece was in stock, well not really in stock, it was the floor model. All other pieces have to be ordered. If I wanted to ORDER items, I would stay in the comfort of my home instead of driving in the rain and cold only to be told I need to ORDER … hmmmm … not convenient at all. I have purchased many items from local Virginia Pier Ones and NEVER Ordered even one item! This store is not accommodating. and their attitude was cavalier — tata East Brainerd Pier One — never again — and I shall tell everyone of the negative experience!

I really like this Pier 1. It’s larger than many of the East TN locations, meaning they can feature more furniture, which I always find difficult to picture on their website (particularly bed set-​ups, etc). The store is also filled to the brim with all the goodies you expect, but spacious enough to accomodate so you don’t feel like a bull in a china shop.