Five Guys Burgers and Fries

I think you know what you’re getting when you visit this type of place and I’ll give my review anyway.
We visited during lunch and the team on staff was managing the flow of customers pretty well as our food came out pretty timely.
I had a cheese burger and fries. The cheeseburger was okay, nothing spectacular or note worthy. The fries weren’t that great, the flavor was okay and they weren’t crispy (I requested crispy).
There are plenty of places to get a great burger this is a spot for a good burger.

This review has nothing to do with the food (which is great) it has to do with the service from one particular employee in a white shirt, I think his name was Nathan and it seemed like he was a manager of some sort. I’ve never had someone be so rude to me. First off he had a horrible attitude when ordering, he acted like we were so stupid that we didn’t know we had to pick out our toppings. He also was rude about what size drinks we wanted. But the worst thing was he turned to a fellow employee in front of us and said «I can’t cashier anymore, these people are acting like they have never ordered food before». Who does that? At least go in the back if you’re gonna be talking about customers. He clearly shouldn’t be up front taking orders if he has a hard time talking to people. I love five guys but I won’t be coming back to this one.

First of all, when I want a really good burger, I go to Five Guys! The fries, yes the fries are amazing also. Put the Cajun salt on them!
Here is my go to meal:
— Bacon Cheeseburger (all the way, minus pickles, add jalapeño peppers and hot sauce
— Regular Drink (unsweet iced tea)
— Regular Fries (don’t forget to ask for the extra cajun salt)
While you wait for your meal, get some peanuts and munch on those while sipping your drink.
When you get your meal, take out the burger and cup of fries. Then tear your bag ½ to ¾ off from the top. Put all your fries in there and mix/​shake the bag with the extra cajun salt.
I like all the Five Guys, but here is my list from best to not as best :)
— Hixson (because the burger is extra good and they are extra generous with the fries)
— Mall/​Gunbarrel (the regular Five Guys experience, which is extraordinary)
— Downtown/​Broad Street (they are NOT skimpy on the fries any more!, closest one for me, but I travel to Hixon or Gunbarrel if I want the true Five Guys experience)
If only they had milkshakes and/​or draft beer… But then again, if they did, Red Robin would go out of business…

One of the greatest things to happen to my mouth and one of the worst things to happen to my heart ever. I have never been anywhere I could put so much delicious crap on an over sized burger. Ordered a cajun fry and received a bath tub full of greasy, spicy perfection. God bless America!
Staff was great and the joint was clean to bat!

This was our first time at a Five Guys and it was a great experience! Food was delicious and fresh. The fries were awesome and are fresh cut. They have that crisp outer shell with a warm soft center and the seasoning on them was very nice. We couldn’t stop eating them! We got the dogs and toppings were free and unlimited! Place is VERY clean and organized. Staff was very friendly and patient since again it was our first time. It’s very apparent that the staff and management care about this place. We are definitely hooked!

Let me start by saying… my heart will always belong to In-n-Out…but .I live in Chattanooga now and we don’t have In-​n-​Out here. Boo!!!
Anyway, Five Guys is a great burger joint. I hear that the founders were inspired by In-​n-​Out so that’s good enough for me. Seriously, the burgers are very good. And you can get so many different types of toppings. The fries are really good as well. I like the Cajun spice on them. One tip… if you go by yourself or even with just one person, the small fries are way more than enough and you will probably not eat them all.
This is a no-​nonsense kind of place, but always busy and always clean. I appreciate that. It is a tad pricey for burgers and fries, so be prepared.
With that said, when I need a good burger and can’t have In-​n-​Out, Five Guys is the way to go. Keep up the good work!

Get the regular fries. You’ll still have leftovers because they fill a brown paper bag. The Cajun fries have a great taste without being spicy.

This is a first class specialty burger joint! I am from Baltimore where this place started, and I will tell you that this place stays consistent wherever they are in the country. Do not expect McDonald’s. This is real meat and real taste! People would line up down the street in Baltimore in order to get one of these things. These are rather large burgers though, so arrive hungry or order a lil burger.

The burgers are great. The only problem I had was the fries. They are soooo greasy. We don’t have Five Guys in Hawaii but I wish we did.

Burgers are quite ordinary as far as I’m concerned & overpriced. The french fries are cut fresh but all fresh french fries taste pretty much the same.
The place is cramped & uncomfortable. I spent over $ 9 (including tax) for a ½ # bacon cheeseburger & small fries with no drink.

I was somewhat reluctant to eat here since I found the Five Guys where I’m originally from (Alabama) to be overrated. I have to admit I was wrong. The burgers are amazing here. My complaint for the other Five Guys was their use of canned mushrooms instead of fresh. I don’t know if this was something all the restaurants used to do or if it was just that one back home, but the mushrooms on my burger at this location were fresh, which made the burger 10 X more awesome. The french fries feel like the greasiest things in the world, but they give you an obscene amount and they’re freshly made, as is your burger. Sure it’s greasy, but what can you expect from a burger and fries place?