Chuck E. Cheese’s

Our daughter had to have her fourth birthday party at Chuck E Cheese. On a Saturday afternoon we knew it was going to be crazy and the place was insanely crowded, but this is what we sacrifice for our kids. It would have been miserable if not for the staff. With our party package we were given a party hostess and she took care of everything. In such a crazy environment Shai was extremely attentive and really did make our experience great. I want to thank her and the management who came to us multiple times to ensure we had everything we needed. I would recommend for a birthday and definitely purchase a party package, but if at all possible avoid the weekend.

For kids this is a great place to have fun and hang out! I’m giving this place 4 stars…
1 star for cleanliness. Even with ALL the kids running around on a Friday night the staff really works hard to keep this ace clean. Even the bathrooms were spotless, yes even with kids running in and out constantly.
1 star for working order of games and variety. I’ve been to a different Chuck E Cheese where half of the games were broken or would give you tickets as promised. Also they have a side with games for older children and the games for the younger kids on another side. This is nice. Keeps the older kids from running over the little ones.
1 star for ample and clean seating even on a Friday night.
1 star for staff being polite, friendly, and keeping your child’s safety in mind. When we got there they stamped both my hand and daughters hand with invisible ink. I asked about it and glad I did. The guy pulled out a tiny black light and said you and your daughter have a matching number. They check the numbers when you leave to make sure no one can take your child! Pretty cool!
I’m not giving this place 5 stars because the pizza is HORRIBLE! We went for a birthday party so we didn’t pay for it, but I would never go back for the pizza. It’s bland and disgusting. My 3 year old who loves pizza only are half of a tiny slice… That should tell you something!!!
Other than the pizza this is a fun, clean, and safe place for the whole family!

Great Chuck E Cheese! The location maybe in a little askew, but don’t let that fool you. The inside and staff are wonderful, they have many games for kids and many games for everyone else.

With a coupon we paid $ 30 for a large pizza, 4 drinks and 60 tokens. All games are 1 token each. I came expecting the worst and was pleasantly surprised. When you come in they stamp your hand with UV ink so you can’t see it. When you leave they scan it with a light to make sure the kids you came in with are the ones you leave with. It felt very secure and family friendly. The games were great and geared for kids. We had a great time. The pizza isn’t that bad either.

This was not the Chuck E. Cheese of my youth, which is entirely a good thing. No ball jump from which one surely would contract hepatitis. No multiple robotic dancing troupe that scared everyone under the age of 35. No crusty carpeted pizza greased restaurant atmosphere. This location in Hixson was clean and the staff was exceedingly helpful and friendly. I was impressed that safety was such a high priority from the time we entered when we as a family got stamped with a unique code and were not permitted to leave until our codes were checked. Good work, Chuck. The unlimited salad bar was a good deal and being able to use the coupon code that I had downloaded to my phone was even better (go to the Chuck E. Cheese website and sign up for their coupon club). The rides are mostly for the wee ones, but the skee ball is still as good as ever and even the air hockey was low enough that my 2 year-​old could stand to play. I recommend going before the dinner rush. We were happy arriving around 4:30p for some captive use of the facility.