Extra Space Storage

I love storing here. Very friendly staff. Guillermo and Diana are excellent and extremely helpful. Always there to answer any questions and always answer the phone and return phone calls. Although this storage space isn’t very close to my house, I have still decided to with them twice because of how great they are. Highly recommend!

filing a lawsuit with this place disgusting place

Great storage facility. Clean and well maintained. Great customer service from Guillermo and Diana.

I moving long distance, and I needed materials. I met Diana Veloz, Assistant Manager, and she was very patient, and knowledgeable ! She even created an inventory list of items I might need ! So a week later I came back, and again this woman is consistent. Shes Friendly, and very professional. I purchased items, and she helped me load it into my car! I was very impressed! I ‘m not surprised if this Lady is promoted to executive level for any Company, because of her humbleness, and eagerness to help and serve, and intelligence that any Company needs to be successful !! :)
A

A haiku to sum it up:
Stored here for three months
There were no issues for me
I do recommend
I rented a storage unit here for about 3 months. For temporary storage, I highly recommend this facility. Is it cheap? Not really, but it was relatively the same price as the others in the area. Would I recommended this for long term storage? No, I wouldn’t, but I also don’t think storage units are cost effective for long term storage regardless. Another debate, I suppose…
You’re forced to have insurance, which adds extra cost. This, I found, was also standard in the area. It’s a good idea regardless, as it does cover you for up to $ 2000 (the bare basic is what I got, wasn’t paying for more than what my items were worth – not about that life, I’m cheap and sometimes intelligent). My total per month was $ 92 including storage. I had a smaller unit, 5×10. In addition, mine was not a drive up unit. This, I assume, also made it slightly cheaper.
You should buy your own lock ahead of time to save money – their locks are over priced, to say the least.
The staff here was amazing. I was able to clear out four days before payment was due with no issues. Literally took Guillermo (assistant manager at the time of this review) less than 5 minutes to check me out and give me a receipt to show it was closed. I believe the standard rule is a 3 day notice to avoid the next payment. Pretty fair, in my opinion. There is no type of return, however, for the additional days (in my case, it would have been like a $ 7 return if applicable).
The gate works great, the bathrooms are in the office, and there is water in the office. There isn’t a bathroom for after office hours. The actual storage is open later than the office – 10pm daily. As a warning, the gate will lock you in after that. I believe it opens at 6, but… never got there early enough to know…
All and all, the experience was about a good as a storage can be. I would definitely recommend this facility in comparison to others in the area. You spend a little more each other to avoid the headaches that come with dealing with shadier places.

Nice, clean facility with good security in a nice area! Price is suitable for the unit I rented.
Beware of Internet Specials and the price increase that soon will follow within a couple of months after renting the unit.
Staff is attentive when available. However, when I got there to rent a unit, the staff member was walking the facility and I had to wait outside of the office for over 10 minutes until they came back.

Good service
Good people
Reasonable price
Clean facility
What else is necessary for storage?

Is it cheap? No, not really and for some reason this storage facility seems to be higher than the other ones in Chatsworth and Northridge (at least for drive up units).I have a pretty big storage space (couch, large dining room set, and a lot of other shit) and I am paying $ 162 with no contract (no idea how long I will need the space for). Haven’t had any problems here and the service has been fine. This is my «rent» money for moving back in with my parents since my parents throw their extra crap in there too. If you also want privacy as well, this is the place…

I have had the best experience because of the staff at Extra Space Storage. They truly went out of their way to support me in every way possible. I highly recommend this facility! You’ll be in great hands!