Emblem Enterprises

I used Emblem Enterprises for our Cub Scout Patches. I received wonderful customer service from their Scout specialist. Kitty was very friendly, helpful, and easy to work with. Our patches arrived before our request date. The product exceeded our expectation! This was the beginning of a long relationship between our pack and Emblem Enterprises!

I ordered 2 set of patches (ABU and BLUES) and a US Flag patch on March 24^th. When the order was delivered on April 4^th, It had the invoice inside showing what I ordered but I when I checked the package, the pair of ABU Chevron was not in. When I called customer service they said that the ABU patches qere backordered and that they will be available in 30 days. I did not receive a call or an email saying that the item was not in stock.
I told them that when I placed my order all the items in my shopping cart were in stock. I tried to return the items but they said that they would not pay for shipping (after I paid $ 10 just to get half of my order).
My promotion is next week and I guess I will have to pay the fees for expedited shipping from Vanguard to get them on time.
Thanks for letting me down Emblem Enterprises.

I own a promotional products and use Emblem Enterprises for all my patches and metal pins. I would normally have 2 or 3 vendors for these products I purchase but when it comes to Emblems product line they are my go to company. Their pricing is fantastic and their customer service is always friendly and efficient.
They also help with the design and layout my customer is not sure of what they want.

When I called, someone picked up the phone and hungup. I called back because that happens sometimes I guess, and it rang no answer for about 15 times. I called the third time and got a recording. If I can’t get you on the phone, sorry can’t do business with you. What if I needed to make an emergency change on my order? I woyld have to hope someone picked up the pgone. Today’s small business puts to much weight on answering devices and not enough focus on customer service. These guys are not for me.

Super fast, customer service was on point every step of the way, no issues or delays have ordered multiple times and will continue to do so in the future.

We buy all of our custom patches for Girl Scouts through Kitty Lewis at Emblem Enterprises. When you call them, I would HIGHLY recommend you ask for Kitty. She is very professional, fast and has GREAT ideas for patches. She can think of LOTS of ways to make pretty, fun patches as well as save money.
Call them! Call Kitty.

My dealings with Emblem Enterprises has been purely online. I found their website via a Google search while looking for patch companies to produce my Private Security service company. I was initially contacted by RO MERAZ and asked to submit my initial designs which I had roughly sketched up myself. Within a few days Ro contacted me with completed artwork of our design. My corporations board as well as state licensing agencies had to approve the patch design, and a few renditions and even a name change had to be made, and Ro was great about getting back to me and keeping me in the loop.
Credit cards are accepted however I chose to mail a check. I promptly received an invoice via snail mail as well as email confirmation that my check had been received and my order placed! It took approx 3 weeks (and during Christmas and New Years mind you) for my patches to be shipped via UPS Ground. I also received a tracking number via snail mail which was great to know when it would arrive.
I gave these guys 5 out of 5 stars because it couldn’t have gone any smoother, and I will be placing a reorder when the time comes!
Thanks again to RO!

First of all, I don’t know why Unilocal filters people’s honest reviews, so if this gets filtered, too, at least Emblem Enterprises got 2 very good reviews from their customers!
Anyway, I got them as a referral from a co-​worker. The girl who answered the phone was very polite, then she transferred me to «Charlie» and I can’t tell you how amazing he was. He goes above and beyond and I was very touched. I believe a business with very good ethics makes very good karma for themselves, so I wish them the very best b/​c they deserve it. The way they treat their customers is phenomenal!

I recently ordered a Challenge Coin from Emblem Enterprises, Inc. and I must say that Charles Norton did a great job in assisting me, directing me and putting up with my 8 or 9 copy and design changes. It has been great working with Emblem Enterprises and Charles Norton.