Zaxby’s

Not a fan. Great coke and the portion size is great fit the money, but the food is bland.

Much better than competitors!
Service is great
Food is great and this is fast food
Forget icky bw3 and get better food here

Three strikes in a row your out. No problems with the kitchen staff, they’re fast and proficient. The widow service is what I’m rating, specifically the second shift. Rush you to order: check, long widow wait before greeted: check, sloppy milkshakes: check, incorrect and missing items from order: check. Expect these four things, and you shouldn’t be disappointed. Truly unfortunate, they have great salads for sure, just make sure to check they’ve given you your dressing before you drive off.

This place is still disqusting!. I only hope the kitchen doesn’t look like this. I don’t think I’ll be back until they do some cleaning. Geez What are all the ppl behind the counter doing.?

The kids that work there are rude (in drive through). I mean basically I can do without the attitudes and be sure to check your order before you pull off. If you’ve never been here, as soon as you pull up to the drive through they will ask you what you want (so know ahead) and then you will get a sigh or some girl with a high pitched voice give you an attitude.
What happened to «order when ready» or a simple «sure?» Instead you get a loud sigh and an attitude. I don’t want them to spit in my food so if I feel the need I address it after I get it. It’s happened too many times to count.
No respect. No home training.
The food on the other hand tastes like any other zaxbys. I’m rating the staff.

Thursday night dinner at Zaxby’s! Food was great but the customer relationship is horrible! We did not finish our salad and were told that we could not get a to go container because they were too expensive!!! We asked for the manager. Randolph was on duty and approached the counter without introducing himself or wearing a name badge. We explained the concern to him and his response — «most people finish their salads!» We offered to play for the container because the one given was too small! If most people finish their salads were is the cost of giving the container to a customer that purchased the salad? Beware and if you order a salad to eat in — get it «to go» so you have the container!!! Ridiculous Customer Relationship and Logic for a restaurant in this area!

I love zaxbys. Whenever I’m craving a quick chicken dinner, I’d rather go to zaxbys over KFC or any other fast food chicken place. While I enjoy the food, the staff here is pretty bad.
For 3 times, they’ve messed up my order. Now, this isn’t little nit picky stuff like no pickles on a burger, this is a mess up that’s cost me money.
3 times, I’ve asked for large entrees, and large entrees is what’s on my receipt after I pay, but for those 3 times, they always short change me on food.
Going from regular to large is a pretty decent bump in price, so imagine my anger when I come home to see how they’ve screwed me out of my food after taking my extra money.
I know I know, I should’ve checked my order before I leave, but I shouldn’t have to for a place that should have their stuff together.
Whenever I do make the long drive back to get my order corrected, 3 times instead of making a new order (since it’s cold having to drive back and forth), they just throw the extra food in a side box and hand it to me. Twice, they’ve managed to miss half of the order that they were expected to correct.
I love zaxbys, but I wish there was another one closer to me, because this one has some serious service issues.

your kids will like it; you may not be so crazy about it. Not enough ‘adult food” … everything is finger food but they do have a couple sandwiches. Cole slaw is amazingly bland. Crinkle fries are at least crispy on the outside. Cashier (a youngish girl) seemed peeved we didn’t know the available sauces by heart, and was impatient with any questions. Needs better customer service training, or an attitude adjustment. Wish Matthews’ KFC never closed …

Being a total chicken whore, it was only a matter of time before I got my filthy mitts on some Zaxby’s. My brain scramblingly hot Girlfriend and I blasted into this place and wolfed down some of their chicken fingers. The chicken was surprisingly good, and their sauce was impressive. Nothing quite like some impressive sauce to punch up your afternoon, if you get my drift… do you? Cole slaw was pretty weak and the fries were pretty unremarkable. The blaring God awful country music sort of sucked as well.
Despite the fries and crappy music, all was going well until I tried to ride the little tiny bike by the front door. Jesus… you would have thought I tried to burn the place down… Relax Zaxby;s…its not about you all the time. Or lawsuits and insurance, or the safety and mental well being of the other patrons. Try fun Zaxby’s…try fun.

I love there Cobb salads snd ice and sweet tea. My son loves the chicken fingers and honey mustard. Salads are huge;)

Best, fresh, grilled chicken sandwiches that’s why I’m giving 2stars, but what is up with the scrawny wings? Is this really a drum, the one time I decide not to get grilled chicken I’m stuck with a deep fried, honey mustard chicken bone. It is the same size of my pinky finger –_​_​_​-​. My 13yr old daughter was hungry after track practice and she didn’t want these. You are a chicken place right? Wings and things? Which one is the thing? I see no wings.

Yesterday was our second time to this place… wonderful. Friendly staff, quick service great food. Chicken tenders, fries, slaw Texas toast… all excellent. Also got a side salad, $ 1.39 what a deal with good ingredients. Wish they was one on south charlotte Ballantyne area… Hello Zaxbys good bye Chcik fil-​a

Zaxby’s is great! This is quality fast food. I their menu has many options from salads, to chicken fingers (with yummy Zax Sauce), chicken sandwiches, and chicken wings. They always get my order correct and the food is great. Some of my favorites are The Blue (buffalo chicken salad), Chicken Salad Sandwich, and the Boneless Wing Meal. They have several options of wing flavors, try them all, they are all great! Glad this place is not too far from work!

Good chicken place. Clean place with clean bathrooms. Was a staple of my high school lunches. Definitely has not changed which is good!

Love Zaxby’s. The Blue Zalad is the best and it is freaking huge. It is probably triple the size of the average fast food salad and only cost $ 6.50. It is always fresh and it’s so big I can barely eat it all, my wife can barely eat half. You can get it with buffalo chicken or blackened chicken and comes with texas toast. The rest of their food is great too, but I am stuck on the salads (or Zalads).

Love the food!

We love us some Zaxby’s. This one has never failed us. Has always had good hot food and a great atmosphere for dining. I love the chicken finger plate and the zax sauce. Can’t ever get enough of the zax sauce.

I’ve been there twice and ordered The Blue both times. Dynamite salad with bleu cheese crumbles and blackened chicken. Friendly staff and good menu. Plenty of salad served for a good lunch or dinner. I will keep going there.

Definitely get your bang for your buck at this place. I would say it falls in-​between fast food and a sit-​down restaurant. I tried the Wings and Things plate and the wings were good… nice and hot. The food did take a while to come out, but it was worth the wait.
It was a huge serving for what I paid for, so its good in that sense, but man I definitely left a little slower than normal. I’m sure its good every once in a while, but I being stuffed like that is not my idea of a good time.

Zaxbys is always hot and fresh. We had a salad and some wings today. A cut above regular fast food. The Zax sauce on the chicken wings makes them the best wings around. I’m a fan of Zaxbys and this store, which I’ve eaten at since it opened, is always on its game.