U-Haul Moving & Storage at Sharon Rd

Let me start by saying Don & Tine have the patience of Saints.
So I tried to call in advance when i knew the pipe burst in out new condo in Charlotte and our furniture was coming from Jacksonville, FL, OMG! Where will I be storing.
So I went by Unilocal reviews (Of Course, DUH) and I found this place and I called and called as I was honing my needs and spoke to 3 or 4 CSR’s.
Gave a credit card for what I thought was the Down payment and holding of my unit and so I head out for NC and my day with Don and Tina, I walk in and give them my info and they tell me the price has gone up.
I Was Livid, Bait and Switch is what I said, Took my money for one thing and you do not have it, On and On I went, Stress of Move had worked it’s way out and what did Don and tima Do after 5 mins of me ranting?
Those wonderful people smiled at me and said it would be ok and let me know the people I talked to were att he U HAUL Call Center, as when they (Don & Tima) are out helping customers the main number reverts to CSR’s not in the office.
Due to that fact and the CSR’s only have a general understanding of U-​Haul Facilities in general they took my CC and Did not charge, Referred me to a unit I did not need and to make a long story short did not know what they were doing.
Now with my moving truck in the parking lot, Don and Tina took handle of my situation and fixed everythuing a provided me a with a unit that fit my stuff perfectly for consideraly less than the $ 00+ unit the main U-​Haul had put me with.
My stuff is there Safe and Sound and I have the confidence that customer service provided by them was exemplary,
If you neecd to store, Store here!
Thanks guys

I typically stick to restaurant reviews, but when I have a five-​star experience at any business, I will branch out to other services. This is an example of that. I was told that the truck I rented would be available at noon, but I was already out and about around 11am, so I decided to stop by. I was immediately greeted by an extremely friendly woman who started on our paperwork. I told her that a few of our plans had changed since I made the reservation. She was happy to work with us and help us out. Without this, our move would have been much more of a headache. Everything went great and my wife and I both felt extremely lucky to have used this particular U-​Haul location. I would definitely recommend this location to anyone in Charlotte.