Starbucks

I’ve given this particular Starbucks SO many chances to redeem themselves. I know each location varies a little with the drinks, but this location has let me down time and time again. Not only is the service extremely slow, the same drink I order with no problem everywhere else, is never made correctly here. I just dont know what it is.
Sure the drive through aspect is great, but I’ve given up on these guys and avoid them at all costs. The one in Davis Lake is 10x better, even without the drive through. Maybe one day, I’ll try again.

If you’ve seen one Starbucks, you’ve seen them all. This one has a drive through. I was here on a BUSY Saturday morning and they moved rather slowly. When I was there, it seemed as thought there weren’t enough barista stations to accommodate the crowd, but all hands were on deck. Aside from that, they were friendly enough and my order was accurate. I would recommend going through the drive through, even if the line is long because it moves faster than the inside.

Wait staff is awesome. I was just getting some Phở to go and every waitress asked me if I had been helped. The Phở was outstanding. They sent it home in pieces so nothing go too soggy. They also gave me a huge bag of limes, cilantro, basil and spouts. Delicious!

This is our go-​to Starbucks and most items are consistently made. The staff is super friendly and the location is perfect! The only time I am not fully satisfied is by how long it takes to make food items. It can be a 10 minute difference in getting through the drive thru. It promotes me to not order breakfast sandwiches because I will be the one holding up everyone else. So, if you are not in a huge hurry, I would suggest going inside, enjoying the aroma, and eating your breakfast there.

Always so nice, and most of the time they get the orders right, the only downside is that they take forever.

This Starbucks location is close to the UNC Charlotte campus and most importantly has a DRIVE-​THRU!!! Sometimes my roommate and I will go out of our way just to hit this location because we don’t want to get out of the car! The people that work here seem friendly. It’s your standard location with the added bonus of having a drive-​thru. That is my pet peeve of some of the other locations. Being from the Northeast almost all of the Starbucks in strip malls have a drive-​thru. They are harder to find down in the South.

Starbucks is my favorite. I love it. this place service good coffee and nice staffs. they are very friendly. They can recommended some flavored for you if you want together different flavor.

Definitely a life saver on days when I’m running low on go juice. Service depends on who ever Is working that day, but maybe 85% of the time my order comes out right. I always pay it forward at this particular location. Everyone’s in such a hurry. Why not pay for the person behind you to make things go a little quicker.

This is actually the busiest Charlotte Starbucks by sales (fact) and they do well managing the place considering how busy it usually is. Drinks are always prepared expeditiously and for the most part, all the folks who work there are pretty friendly all the time. The only gripe I have is that drinks can vary based on the barista you get. Basically, some drinks come out better or worse depending who makes it and there should be more consistency in my opinion.

Rude customer service and they denied me something every other Starbucks has always offered no problem.

Used the drive through… service was fast and order was not messed up. Price wasn’t too bad, I would go here again

Ridiculous. Had to wait 15 minutes for a latte with 8 people working there. Avoid at all costs.

I love Starbucks, and this is a great Starbucks because of the location and friendly staff, and there’s a drive through now which is awesome. I never actually go inside because it’s so busy all the time and the parking is always full. But it seems like every 1 out of 3 times my drink is either incorrect or poorly made. And when you’re going through the drive through you’re not exactly going to go back to get it fixed. Very frustrating. I love the iced green tea latte but they never make it the proper way and all the matcha powder gets stuck on the bottom or very clumpy. I understand they are so busy all the time, but I am paying for a quality beverage and deserve to get it.

Busy drive thru

The only reason I gave this Starbucks 2 stars as opposed to 1 is because they have a drivethru.
I liked this Starbucks before they moved to the new location. The old location would usually be moderately busy. But not like it is now. Every time I visit this Starbucks, it is completely slammed. Being busy isn’t the problem, it’s the size of the interior. This Starbucks has people squished in like sardines… they have huge tables that almost always have one person sitting at them with their laptop and schoolbooks spread out. I can never find a seat and no one EVER LEAVES. I think they need to have a time limit for people who sit there all day.
The employees all look stressed, I assume because this is the busiest Starbucks in Charlotte. They are usually friendly though.
I would avoid this Starbucks and hit the one on Mallard Creek or Davis Creek roads.

Speedy drive through when we popped in for a quick hot chocolate. My wife pronounced it one of the best hot chocolates that she has ever had.

The new drive thru looks great. I didn’t drive thru because I was meeting someone inside, but the line was wrapped around the building and when I went in for my coffee, it looked like they were steadily getting people through the line fairly quickly. The new café is spacious and comfy and most of the baristas were very friendly. My only complaint is that the barista at the register who took my order was very grumpy and not friendly at all. The guy who made my drink made up for it, though. He was very friendly. Whenever I make it back to UNCC area, I will be stopping by and using the drive thru!

Great coffee and always great service. Drive thru is always fast. Very courteous and welcoming. They also offer wifi with power outlet tables. Never an issue for using your mobile device.

I just love this new Starbucks location. This is one of the few, maybe the only 1 in the North /​University area that have a drive thru. Super convenient for me when I don’t want to take my sleeping 2 month old out of the car.
Service is always fast and they get heavy traffic because of location (across the street of UNCC), so that’s commendable.
Always my first choice when I want a coffee fix.

The location is right on… across the street from UNCC and next store to Brueggers, I have spent many of nights cramming for a test or getting my caffeine fix before work. Since this Starbucks is very small and always busy you have to keep you eye on a table and pounce when one comes available. The baristas are my favorite in Charlotte, they have pretty much memorized my order. They’re speedy and always friendly. Good thing Starbucks is building a larger location in the same shopping center.