Ruth’s Chris Steak House

Normally, Ruth’s Chris is fantastic, we go a few times a year. That being said, tonight, not so much. Its my wife’s birthday and its restaurant week, so why not get a great meal for a good price. Wrong answer…
It appears they serve cheaper grades of meat for restaurant week hoping the rubes wont know the difference. We both ordered the rib-​eyes on the Kings Feast, both our steaks were not so tender and not so juicy. We both agreed they were cheaper cuts of meat and could have gotten better steaks at an Outback. Also, the mushrooms weren’t cooked long enough and the cheese cake deserts were dry. The whole meal was second rate, all the way around disappointing, not what I expect from RC. I thought the whole point of restaurant week was to show case what the restaurant has to offer at a reasonable price, hoping you will come back another day. Maybe I’m wrong, maybe its just turned into a money grab. Oh well, $ 240 down the shitter… Wont be doing that again…
I would say this to RC… If you are not going to bring your A Game for Restaurant Week, then don’t participate, all you are doing is tarnishing your reputation and disappointing potential customers.

Let me preface this review: we have eaten at Ruth Chris on several different occasions over the years and have had phenomenal experiences prior to today.
My husband and I decided to take advantage of the Charlotte Restaurant Week special for my birthday dinner at the South Park location today. In the past, we’ve ordered off the regular priced menu. My favorite is the bone-​in cowboy ribeye (normally $ 55.00 or more). Always butter meltingly tender and has the wonderful «char.» We thought, «let’s take advantage of the special discounted price for the Queen’s Feast,» even though the 14 oz ribeye has a $ 10.00 up charge ($ 45.00). Boy, were we both disappointed… we thought the purpose of Restaurant week was to showcase the menu and quality of the restaurant so patrons would like to come back and experience their regular menu. Based on their performance tonight, we would not have returned.
The ribeye looked very pretty but was not butter meltingly tender and we both ordered ours at medium rare. It was a definite downgrade on their «normal» steaks. It was chewy and dry. Our sides were good (wedge salad, garlic potatoes and sautéed mushrooms) but the dessert (cheesecake) tasted dry and store bought. We did splurge on a $ 100.00 bottle of wine which was up to Chris Ruth’s normal standards.
In our opinion, save your time and money and forego their restaurant week specials. Go during their regular menu and experience the REAL steaks, you won’t be disappointed.

THIS Should have been posted for the uptown location on south tryon street. my apologys.
This place most def deserves five stars. even tho there is one closer to me on Greenville. I wanted to surprise the lady for once. so I made a reservation for their private wine cellar for two. all I can say is it was stunning. all the way to the cellar she kept asking where we were going? Why did we past the kitchen? But once we reached the door she was in tears.speechless.if you ever want to impress your female fellas. I suggest the private cellar. you are far enough not to hear anything and you can even close the door if you like.
Now for the service and food. the server should be commended. same with the maitre d/​sommelier. I told these guys this date had to be special. and they went above and beyond. far from being overbearing. they kept a wonderful pace throughout the meal. to make us feel as if we were in control. I ordered the Moët Chandon bottle. will opt for the Moët Rose next time. we had the porterhouse for two. and I asked the waiter if I could request to the chef if he could sear the steak in the broiler and cook it the rest of the way in the oven. request granted. it came out sizzling on a hot plate. tasted more like butter than the butter melted on the top. I also ordered the lobster tail. was good.just a little too spicy with the Cajun seasoning they put on top. almost gave it a salty spicy taste. but it was cooked perfectly. the waiter suggested the lobster Mac and cheese. but baby doll isn’t big on seafood so we opted for the mashed potatoes. broccoli and sweet potatoes. all the sides were excellent too.
I begin to have cramps in my hands in the middle of our meal (always something to try to mess up a great thing) but our server was very accomadating with that too. when we asked if we could box the rest of our stuff up to go. within a minute someone was putting it in boxes for us. i think he felt so bad for me because she basically had to feed me. he gave us a dessert to go. just wanted to say thank you to the waiter, maitre d and chef for providing a experience that will long be remembered. made regulars outta us. she asked me five times on the way home. how you ever gonna beat that? Posted pics of the wine cellar and the food so you can check it out for yourself. With food comparable to the Capitol grille and Flemings and mortons. the cellar is that special touch that puts them two steps ahead of the competitors. keep it up .and thank you for a wonderful experience again.
Sorry for the mishap!

Food was excellent! We ordered the porterhouse for 2, best of both worlds, filet and ribeye. It was like eating butter. We were very happy with our meal, The service on the other hand made our dining experience less than pleasurable. Our waiter tried to upsell us the entire evening. We consider ourselves foodies and knew what we wanted to
order. It wasn’t our first eating out experience. We were just passing through Charlotte and decided we wanted to have a good steak dinner and relax. We knew Ruth Chris would not disappoint; however the waiter was relentless in his sales pitch. To the point of asking if we valet parked at the end. We knew we were in for a less than fine dining experience when coming from the bar (bartender was awesome, he made great quality drinks and was fun), dropping 70 dollars on drinks, when we told the waiter we wanted only water to begin with as we were just at the bar. When he came back to check on us to take our food order he said he was glad we were enjoying our tap water. Sorry Charlie, we won’t be stopping in that Ruth Chris Charlotte South Park again and if we do we will eat at the bar.

This place I have been wanting to try for a long time. I was very impressed with the service and amount of attention that I got throughout my visit. I had the lobster bisque which was so creamy and flavorful. Just perfect if you ask me! I also had a fall salad with goat cheese. It was one of the best salads I have ever had. We ordered the filet and it melted in my mouth!!! Love!!! Want to come back soon.

I would give them 0 stars my first time here in NC and I heard good things about this place my expectations were very high, but the went down way to fast… They sat us at the bar for 25 mins without even showing me a menu… Very unacceptable, two of our co-​workers came in after us and they were presented with a menu before our group of 6 people immediately after we stood up… Just to let let you know I was out here for training for the Hendrick auto group corporation… Very unhappy customer… I came to del friscos instead and I got treated like queen.

I went with high expectations so I am sad to report this. I believe when you order a filet medium well it should not be completely bloody except for the outter layer. I showed it to the waitress and asked what she considered it… she even said «medium RARE» and apologized. This is my second time there with similar experiences both times. Very discouraging.

Went for dinner with my family for my birthday. I was asked when I made reservations-​special occasion — yes again asked when we were seated yes– after our 300+ dinner I was presented with an empty plate with a candle melted on it.

Just had an awesome dinner with Lesley. We were invited by Brent & Susan Brewer. Such a good choice… Steaks were amazing! Sautéed mushrooms along with mash-​potatoes. Everything was delicious and the company made it even better!

My experience with Ruth Chris of Uptown was Awesome
My waiter was named Alex. He was awesome. He made sure our drinks and bread was filled at all times
I chose the 10oz salmon and stuffed shrimp oh my goodness it was awesome I got full half way through. but I finished it I also has the mashed potatoes. I wish I wish I wish i knew how to make those at home. I also ordered a Rosemary raspberry martini awesome drunk it dry! Lol love loved it I will
Be back service was awesome I do recommend it is pricey but the service and food is awesome. Our bill together was 126.00

It is definitely an experience like no regular chain steak house. The service is exquisite and the steaks were cooked perfectly and juicy!

We’re not particularly steakhouse people, but when we have time to get out, we know we can’t do better than Ruth’s Chris Steakhouse in South Park. General Manager Kenneth Pace and Manager Kristy Lathan are the greatest! We also love Elaine, Ben. gosh, can’t name them all. Just a wonderful group who treat us and our senior dogs like royalty. The master chef has even sent out complimentary plates of carefully chopped steak at times. I wish we could get there more often, but life has a way of «getting in the way».

Classic American meat and potatoes, New Orleans-​style. A chain that works to erase the chain mentality, particularly in this franchise location.
Veteran service (ask for David, Michael, or Jamaar) with a thorough wine selection, 22 oz Cowboy bone-​in ribeyes, and Southern Hospitality. Patrons from NC or PRC will enjoy the experience. Butter+prime beef=satisfaction.

Love the place. Wish I could give it a 5. But as much as I love the ambiance and food, there was plastic on my steak. Yeah I ended up getting it free but I did not expect my expensive steak to have plastic on it.

The quality and menu is spot-​on Ruth’s Chris. They do what they do. They do it well. However, with that being said, we were rushed through our meal, and although it was a special occasion, a birthday celebration, and this was pre-​arranged with the reservation… that did not matter.
Also, it was odd. At the end, in the push to get us out. the waiter still asked the birthday person what they wanted for their dessert, then brought out both a «complimentary» house dessert with candle AND then a second dessert, which was ultimately not needed, and then we were charged for this one, too. So, four desserts, three people, and hardly any time to enjoy. And we begged for a second cup (refill) of our coffee to go with. They charge enough for it!
Over-​all, pretty nervy. There are many top-​notch steaks available in Charlotte. I think I’ll be going elsewhere next time.

I’m shocked I have not taken time to write a review — sooner!
Let me tell all y’all…
Maybe it was because we haven’t been since July 2014 in Wisconsin.
Maybe because I later saw they were full price and I’m used to paying half off for happy hour. BUT CHILLLLLLEEEEEEEEE~~~~~~~~~~ Those stuffed mushrooms lit up every taste bud.
The December special will remain a steadfast family staple. 2 lobster tails and a filet or Ribeye. Muah :*
Ashlynn was our server and we sat in the bar (expecting Happy Hour) but watched the tv. The kid was provided the remote for viewing pleasure. Asst. Server was top notch. Timing had to be explained to our slow diner and AShlynn happily chimed in to explain pacing and time.
Wish I could get back sooner but we’re limited to 1x a month.

The steaks are so succulent, licks lips. Took my love her for his birthday dinner, well worth every dollar.

My mom and I frequent this location for various excuses to celebrate (or just eat/​drink too much)…always a nice treat. It is a tad fancy-​shmancy but the service is always on point and the food is cream of the crop.
I love a good steak don’t get me wrong but the item I get most excited about across the Ruth’s Chris chain is the chopped salad to start. All day. Start your meal off right. Trust.

Loved the food! The bisque, shrimp with creole remoulade, potatoes, and salad. Everything was perfect!
My husband really liked the meat.
The restaurant décor is pretty stiff and stagnant with a conservative energy flow; not trendy or fun at all, but the food makes you forget about all that.
Wait staff did a great job. Can’t wait to visit again.

Dear Ruth – Your son Chris must have been some kind of wonderful because he inspired some of the best food to ever hit my mouth!!! I love you all dearly!!!
I am always on the search for a good steak and Charlotte has plenty of «ruth-​like» places where you order a ridiculously expensive steak and then share a couple sides. But somehow out of all the places I always return to my first love.
I just simply love the food here. The steak just has NOT been beat in my opinion. I always get the filet and it always melts in my mouth and I can always cut it with a butter knife or fork. It is tender, it is juicy, it requires no additional seasoning, it is PERFECT.
The sides not just compliments to the meal, they are essential and just as good as the main dish. I love their mashed potatoes (regular or sweet), their broccoli au gratin is amazing, and you can close your eyes and point to any of the salads listed and you will be satisfied.
I haven’t tried all of the desserts but their bread pudding makes me want to jump for joy. Food excites me. It’s weird. I know.
This last visit to Ruth’s was for a special celebration and I didn’t think the quality of service was up to par. They seemed rushed and our server seemed to go missing quite frequently. They just didn’t have that «it» factor this time for some reason. It was the day after Christmas so maybe that is why… I don’t know. Normally I walk in and am greeted as if I was their special guest and I leave feeling like I was treated like royalty. This time, not so much. However, I don’t care because the food was all that and then some. I would still return again and again because they just do it right!
If anyone has suggestions on a place they have been that tops this steak I want to hear about it! Don’t tell me the Palm, Flemmings, Sullivan’s or Del Friscoes. I have compared all of those places.
Until then… much love to Ruthy :)