Qdoba Mexican Eats

I noticed a previous review of a disrespectful manager at this store. Something very similar happened to me. This quote «MANAGER» should go back to training. I asked her her name when she was being rude. Her name is ALY. I have been in the restaurant business for years and if I were the owner I would want to know about one of my Young managers was not representing my store as I would expect. When I was in she did the same type of thing «Rolled her Eyes“and acted like I was an inconvenience. I normally like the food but the experience makes me think twice about recommending my friends or going back myself. Once you have been treated this way no food tastes good. Hopefully the owner will address this young disrespectful «MANAGER». There are many choices on where to spend my families hard earned money when eating out or ordering to go. This ALY at Qdoda makes it hard to return.
Shame on her.
Good luck if you visit.
Paul

Came here for lunch today to grab some take out. I got a salad with no meat although I do enjoy their chicken and steak. It was really much more delicious than I expected! All the ingredients were extremely fresh and the pico was amazing I am a huge pico de gallo fan and could put theirs on anything. Only thing I don’t like is that nothing really comes with chips like they do at moes here you have to purchase them separate.
Really clean inside and very friendly staff. Wish they had a salsa bar. Lots of parking they are inside a shopping plaza but traffic can be kinda crazy at like all times of the day. Kid friendly and has a patio for outdoor seating when the weather is nice!

So this evening I stopped in to get the same thing I always get at Qdoba, the steak burrito bowl. However prior to placing my order this time I asked the young man behind the counter would it be an issue breaking $ 100 bill because that was all I had. He then yelled down to a young girl asking her whether or not they could break a $ 100 bill. She then rolled her eyes and walked down to the cash register to see if this was possible. So I told the young man «There was no reason for her to roll her eyes. It is not that serious.» She then proceeded to rush to the back, and then about 30 seconds later came out and told him that they could break it. So he starts making my burrito bowl and barely puts any rice in it so I have to ask him to add more (as I ALWAYS do whenever I go there). Then to top off the bowl I asked him to add guacamole and he sloppily added a small portion. I ask him to add more and he literally gave me a teeny sloppy dab as well. Everytime I go to that Qdoba location it’s an issue with how they make my burrito bowl. They are extremely stingy with the contents of the bowl. I mean if I’m paying 10 – 12 bucks for a bowl, I want it how I want it. As far as cleanliness the restaurant is always spotless. I just feel the customer service could definitely use some work.

My fiancée and I eat here about every two weeks. We always get takeout, and are in and out the door in less than five minutes, even if there is a line. The staff are comical and animated. They make good food even better by joking with the customers and interacting with them. It goes very quickly, but in that time span multiple people on the line converse with you. They also never short staff the line. There are at least four people on it, and one clerk on the register at all times, making for an efficient and pleasant dining experience. I highly recommend this establishment. We’ve wanted one for a year, and it was worth the wait. Moe’s pales in comparison.

Great experience, this crew understand customer service. Staff was very professional while preparing our meal. Our table was cleared for is when we had finished our meal.