Jimmy John’s

I’m a regular customer. JJ was always quick and easy but my latest experience came with a price. I ordered the #15 tuna on wheat and I was down to my last bite when I bit into what felt like glass. It chipped my top and bottom tooth.
I spoke with Tony, the manager in the middle of the day, the thing he offered me was another sandwich I told him that it doesn’t fix my tooth. He sent a driver to come, pickup the sandwich so he could examine it.
I couldn’t find the object myself but Tony never called me back to correct the mistake or even acknowledge any kind of correction needed. I called back and I spoke with Genene who said Tony was gone for the day and that she was the manager. She was never informed. I asked for the franchise corporate office number and she claimed that they don’t have it and only knows her boss as «Joe».
The flakiness of the managers is troubling and the disregard for my damaged teeth is disturbing. This is not an honest location and they can count on never receiving my business again, not only because of their lack of care for what happened but for the lack of care of food preparation.

Bummed. When I worked beside a jimmy johns I ordered at least 3x a week. I’m a fan of the turkey tom! When I moved to stonehaven I was siked there was a jimmy johns right up the road. I would prefer a sub to pizza or Chinese any day. Unfortunately, they won’t deliver to me because I’m to far. I live 1.2 miles away! They lost a lot of business by not delivering to Stonehaven.

Love their subs.

If this review was solely from my fiancé, he’d give it more than 5 stars if he could.
Coming from someone who likes their food hot, I don’t like Jimmy Johns anymore. We actually used to order it alot and I used to like it! There was one experience where we ordered delivery and they honestly come very very fast. but that one time, my fiancé said he saw the guy running around the apt buildings because he couldn’t find us. I mean honestly, it wasn’t that hard to find us. And the wait was almost an hour long. It was ridiculous.
The last time I’ve eaten here was probably in 2011. I was sick that week, and the sandwich just didn’t taste good at all. I cannot stand cold sandwiches, and it’s pretty dumb they don’t offer hot as an option. Their menu also doesn’t have alot of choices if you’re kind of a picky eater. I surely won’t order from them again.

Sometimes you just don’t feel like getting dressed to go out to lunch and that Jimmy John’s delivery guy — he’s nice — he’s not gonna judge! They have online ordering that will remember your favorites & they are not kidding about their crazy fast delivery. Seriously, it is so fast! I believe you can even order 1 sandwich.
My fave is the beach club — turkey, cheese, avocado spread, cucumbers, lettuce — you can opt for the 7 grain bread or the French bread. I love both options! They have the basics covered too — turkey, ham, roast beef, etc etc. The Italian night club is another favorite of mine.
If you’re lucky enough to live near one that will deliver, check them out some lazy day!

This review applies to all locations, this sub shop franchise should be sued for false advertising. I had to buy a few lunches at their Galleria location and this is my experience.
1: The «home cooked» bread is not even close to resembling or tasting of French bread — or like Italian either. Wonder bread and mayo is what it tastes like, totally unacceptable in 2012 when you can buy a semi decent French baguette in any supermarket.
2: «No can toast the bread, sorry». Really???
3: There’s nothing remotely gourmet about any of their ingredients, cold cuts, cheeses, salads, nothing.
4: False cheers are simply annoying
Just a few blocks North on Monroe is «The Southern Gourmet» café. Now the sandwiches cost twice as much and the service is sloooooooow but the food is a gourmet treat.

For my money, Jimmy John’s is the best of the chain sub shops. I usually get the Italian Night Club (#9) as an «un-​which». For the uninitiated, an un-​which substitutes the bread for a lettuce wrap. A great way to pick up lunch without the carbs or gluten.

I went to Jimmy John’s at the Galleria for the first time. As others have said, they are really quick. My order was ready by the time I finished paying for it. I got a roast beef sub and an Italian sub (with the optional 15 cent peppers). They were OK, but not great. Just your average sandwich on an average roll. I do recommend the peppers, though. They gave a little pop to the Italian sub. Still looking for a really good take-​out sandwich shop in the Matthews area.

Best subs you can get for a chain. Fast & Delicious.

Great place for a quick sandwich. Service was friendly and efficient. Sandwich was tasty, but they charge for extra anything. Better veggie option than Subway.

No thanks. Went in with family. I got the veggie. It was caked with mayo (like it was put on with a caulking gun). When I went back up to ask for a plastic knife to cut up a portion of my sandwich to share with my 1 year old I was ignored while the staff person talked on the phone in plain sight of me standing there like an idiot for like 3 minutes waiting to be acknowledged. When I finally was I was told they didn’t have any such knives…hmmmm. .. for a place that advertises catering out the ying yang per the propaganda posted all over I find this hard to believe. To add insult to injury it’s overpriced. Go to Jersey Mikes instead. Cost about the same but taste better and service is better.

I just couldn’t eat here. A friend and I decided to try it since it was in the area. We came in and were greeted with loud shouts from the staff. It was cute at first, but we realized as we were taking a good read of the menu that this exuberance was displayed as anyone left or entered. When it became quickly apparent that we would not be able to have a conversation, it became just too much for us, so we decided to go elsewhere.
I would give just 1 star, but I have heard that the food is good from others, and since I didn’t end up eating there, I’ll give it the benefit of the doubt. If you want to hear yourself and your company when eating, I suggest getting takeout.

I went for the first time today and this place is really great. And I’ve been to a lot of restaurants in this area, since I have a job that gives me paid lunches. This is a good place if you want subs or clubs in a casual, clean environment. My food was ready as soon as my transaction went through and I was in the middle of getting my fountain drink. They’re very quick about things. I’ve also checked out their website because you can order online for delivery, and I’ve got to say, any website that tells me the nutritional facts right there as soon as I choose an item… I give that restaurant a thumbs up.
This place ROCKS. I plan to go again tomorrow, since they told me their tuna is awesome.

Jimmy John’s sandwiches are so good. I go to Subway all the time and they have nothing on JJ’s. And yes they are ridicuously fast with your order. I actually drive almost 10 miles just to go get a sandwich from JJ’s in Matthews. Give them a try and you won’t be disappointed!