Discount Tire Store – Charlotte, NC

Went there today with a nail clearly in the middle of the tire tread. Was told that due to the amount of tread remaining on the tire, there was a good chance that a tire plug would «jump out of the tire.» Obviously trying to get me to buy 2 new tires. I immediately took my keys and went to a local shop less than a mile away, who promptly plugged my tire for $ 10. I called Discount Tire back and told them to remove me from their database because I would never be there again.

I needed some tires for my 12 Mustang Gt and I stopped by Friday and talked to Pat to get some pricing on what they got. He gave me a few prices and I told him the price that I got from another place and he matched it with no problem. Because it was already late I’d told them I’d come in the next day to get them put on. So we made an appointment and I came back the next day.
I showed up they got my information I paid for my tires and they had me wait while they did the work. I had my 1 year old daughter with me and they were super friendly with her which makes it easier on me as I’m sitting with her at a tire shop lol.
After about 40 minutes they finished and wrapped up my old tires for me since I wanted to keep them and just like that I was on my way out the door. This place was on point and their work is fine with me. I’ll be bringing my other cars there to get tires done.
Word of advice if you have upgraded tires like I do that aren’t standard they will have to override the system. I just have bigger tires on the back of my car.
Pat is the man you need to see.

They are a great place for tire replacement. I have run flats on my car and they were able to replace them on the same day at a much cheaper price then the BMW dealership. There customer service was very accommodating and I appreciate the work they did for me.

Fine when they are selling you new tires. The prices are competitive but whenever I need a tire patched they always have a reason not to fix the problem and their solution is new tires.
They have done this on two of my vehicles, both times the tires were not at end of life. I have purchased 4 sets of new tires here but my next set will not be from this business.
Very poor after the sale service.