Chili’s Grill & Bar

Not very good. Was sat at the worst table you could be seated at in a restaurant. Right next to the kitchen. It was very loud and the food was not too great. Our waitress was super nice though.

S l o w service! We waited 40 min. for our food, and when we inquired about the meal the server replied, «What your order? Yeah, I’ve been checking on it, and it ain’t ready.» «I’ve been all over this area but I’ve been checking on your order.»
Perhaps they are under staffed.

This is the worst Chilis I’ve ever been to. Service is so-​so. But in general employees are friendly. But at this place it’s more of a shock if your food is actually good than it is bad. At yesterday’s visit our queso was so thick it broke the chips. My little ones Mac and cheese was so overly microwaved it was stuck together in clumps and looked almost burnt. Bottom line if your going to pick a chain restaurant head across the street to Buffalo Wild Wings.

Slow service. Cold food. Overpriced. Done with this place.

We had the smoked wings tossed in wing sauce… really excellent. Our waiter Gandy was exceptional! The enchiladas we quite good, in all a very nice experience.

First off, our bar drinks were very late. Once they were received, my margarita was wrong.
Once we received our food, my tacos were extremely greasy and very unsatisfying.
But worst of all, we were there for Veterans Day. My husband served in Afghanistan for 12 months and is still actively in the military so we were there so he could enjoy a free entrée. However, not one member of the staff thanked my husband for his service or wished him a happy Veterans Day. Actually, when we got the bill, they had charged us for his meal that was supposed to be free. This was overall one of the worst restaurant experiences I’ve ever had. I was extremely disappointed that no one recognized my husband for his service and sacrifice for this country. We will not be going back.

The customer service from the hostess is very bad .she seats who she wants and greets who she wants if she worked for me she would not have a job. Customer service is the most important part of this business and they have none lets see if the rest of this trip is better as we go

Good place to go for a quick and simple lunch. Typical chain restaurant nothing special.

This was our first time here and the place was just ok. I did not like the burger I ordered. My wife’s salad was good. We ordered the chips and salsa for an app and its bottomless so that is nice. Not sure we will be back anytime soon.

The meal was «ok» but we were overcharged for a side order of rice and beans 3.96 (these are usually .99 at our hometown Chili’s) and the rice was not cooked completely. Will not be back to Chili’s for a while and never to this one again. This was not worth the $ 30 for two nor the low quality of food. Maybe that’s why the parking lot was empty…

There’s too many restaurants in this area that are better than this Chilis.
The food is mediocre & the place looks dirty.
The glass next to our booth was covered in greasy hand prints.
Go to Carrabbas or even K & W Cafeteria.
At least there you can see the food before you order it.

The service was fine. However the food was pretty disgusting. I ordered some tacos that tasted like it was out of a tacobell drive thru at 2 am. The meat on them was over seasoned and had a lot of gristle. The worst part is that they put a garlic butter sauce on the tacos. I normally enjoy garlic, but why put it on tacos??? I used to really like the chilis chain but I feel like there food quality has plummeted.

Food was okay. Ordered our burgers medium rare and they were served medium well. I understand the need to cook meat through for food safety. But… If the meat quality is good this shouldn’t be an issue. I don’t like medium well, which is why I ordered medium rare. It is stated on the menu that the burgers are served medium well. Don’t ask how we want it done if that’s not a option and you are going to serve it the way you want, irrelevant of how we order.
Service was good although another issue is if you’re paying by credit card, we were told to swipe the card at the order machine on the table. Our server was good, but isn’t that his job?
With order machine at the table and paying ourself, the wait staff is less attentive and drinks were slow to be refilled or reordered, oh wait we do that ourselves on the machine in the table.
Customer service is lacking, maybe I’m old fashioned, by why are we tipping if we are doing the ordering and paying ourselves?

We were celebrating our 5 year anniversary and wanted something good & simple. This is not what we received on our plates. My fiancé ordered the 10oz sirloin (medium-​well) with steamed broccoli and pan seared mashed potatoes and I ordered the Sizzling Fajitas with Shrimp & Chicken along with 2-​salads w/​ranch dressing. When the Fajitas came out sizzling, my mouth watered. I truly love green peppers and onions. I could tell the chicken strips were cold when I looked at them because they looked as if they came straight out the freezer. I pulled one off my plate and it was cold. Did I mention is came out sizzling? My fiancé’s steak was fully cooked and tasted like cardboard. I called the waiter over to the table and asked him to touch the chicken strip and he apologized and got the manager. The manager came over and I asked him to feel the strips also, he admitted they were cold. He offered to re-​make the food but it would’ve put us behind on other things we had planned so we declined. I couldn’t event finish my meal and neither could my fiancé, so we boxed our things and left. My frustration is we ended up leaving and going to another restaurant later and spending twice what we planned. With today’s economy, I only go to places that deliver on what they offer. There was no reason for me to blow money on something I was not able to consume. We took the food and fed it to our dogs when we got home the next day.

AWFUL, even the manager does not have customer service skills. I will never go back there. I can’t tell you how bad this location is. Not clean, not friendly employees, … I could keep typing, but I wont, for now. THE WORST EXPERIENCE I’VE HAD AT ANY RESTAURANT!!!

This place is super slow, we placed an order to go online and right when we are 2minutes from home they call us stating they forgot some items. I’m not a fan of the chain in the first place but being a mom on the go my daughter likes their southwestern egg rolls, but I think I spent more in gas having to turn around to pick up the food they forgot.

We sat at the bar on New Year’s Day to use a gift card. The Bartender gave good service but the food runner was not friendly at all. As for the food, it was not up to par. The southwestern egg rolls were good as they are at any Chilis I’ve been to. The beef tacos did not have seasoning. The beans that came with the tacos were cold and the rice was under cooked. We don’t frequent Chilis a lot but this by far was the worst one food wise. We heard others complaining about cold beans as well. Their beer cooler was also broken and they had only two beers on draft. Unless I get another gift card here I won’t go back.

The wait staff was very slow and inattentive. Considering most of the work is automated and pay at your table our waiter still took 10 min longer for my son’s meal than the rest of us and then never checked on us after that. I was not happy with the service but the food is the same as any other chili’s.

I have visited this place
has very good food. i like flat pizzas here. for pure veggies the options are very very less.

Came in on Cinco de Mayo to get some chain Tex/​Mex food. They had an all you can eat fajitas special on a Monday night. Sat at the bar since NO ONE was in it and got great service from bartender. My first draught beer was a little warm, but the second was nice and cold! Kitchen took forever to get my order out with people coming in after me getting their food before. The fajitas where very good indeed after the wait. Since I got all you can eat, they give you progressively less so your stomach can catch up which is good cause the steak was very filling!
You really can never go wrong with these guys, but just keep in mind to pace yourself. Chips and salsa are always a good thing here to say the least!