Brazwell’s Premium Pub

This is the third time I come to this place, the first two times for lunch and today for diner. I can’t complain the service has been great and the food pretty good, the buffalo chicken wrap is my fav, the fish and chips are pretty good choices as well.
The only complain I have is the sticky tables not sure what they use for cleaning but just not working out, even the floor is a little sticky. I haven’t tried their upstairs area looks like fun. But yes I recommend this place, try it out!

Oh boy. The negative reviews are warranted indeed. I visited the rooftop bar. The drink list was adequate. I was worried they would have a crappy wine list, but it was good enough. The service at the bar is great, but once you get a table, look out. The tables are first come, first served, and we grabbed a table from previous guests when they left. Nobody came to clean the table. We asked if someone could come over to wipe it up and nobody ever did. Nobody came to take our drink order. We asked the bus person if he would find us a server. He did. We then had to ask for menus. We then had to get up and get our server and ask her to take our order. They served the food on the dirty table. As other reviewers have noted, the servers stand by the bar together instead of actually serving people. Yikes. It’s not worth the aggravation to go to this place.

It’s more or less a sports bar. Kind of. Maybe not. We stopped in for lunch before a client meeting. The menu offers soup, sandwiches, salads, burgers and variety of «Blue Plate Specials». I passed on the meatloaf which was the Blue Plate Special of the day.
I ordered a fish sandwich and it was ginormous. The bread was too soft which made the sandwich hard to handle and eat. The fish was battered and rather bland. Fries were a hit with me, though!
Service was good and our server was attentive, but not necessarily helpful with the menu selection. «What do you suggest?» was followed by «Well, ummm… what do you like?» o_​O

Beer was warm. Food was not cooked correctly. One of us had the tuna salad and the tuna was raw. I had salmon and spinach salad and the salmon was not cooked thoroughly. Our server had zero personality. The servers all huddled around the hostess area with their cell phones talking. The women’s bathroom was filthy and no toilet paper (and this wasn’t at the end of the night but 4:30 in the afternoon).
We called the manager over to complain about the food and she was clueless. She did remove the two salads from the bill but barely apologized and the server never acknowledged our complaints.
We had hoped to sit on the rooftop but the weather didn’t cooperate. I doubt the rooftop would have made the experience any better. Such an incredible disappointment.

I had the Tuna entrée and it was excellent. The service from Lily our waitress/​bartender was great. She was attentive, professional, and pleasurable. I will go back!

Monday 12:30 PM was slow so I should have known. Ate on the roof top patio. SLOW service! Dirty tea glass! Food took forever! Spring rolls were greasy but was to hungry to send them back since they took so long to get. Had to look at an unbussed table full of gnawed on chicken wings for my whole meal. It was my only view since the walls are to hight to see over. Asked for a sweet tea to go; no lid! Hubby tried to sign the check but the pen didn’t work. Kind of a funny way to end the horrible meal. Never going back. But we will go back to Monfort location! So much better in so many ways!

You appetizers are no. bueno, your beer was hot. You get the 2 stars because the staff is extremely good and offer a great service. I would give you another Chace bit pleas make yourappetizersworth while

Went in to have a few beers — bar not very big and has a HUGE pillar obstructing the view of the 2^nd tv. Bar tender was nice, Bottle Corona was $ 3.00, other than that blah! Didn’t even take a picture of anything

We celebrated the SuperBowl at Brazwell’s and they REALLY had it together! The sound system was on point and there wasn’t a bad seat at our table for viewing! Our waitress, Erica, was absolutely beyond amazing! Hats off to Brazwell’s. I was thoroughly impressed! Great experience!

Ok so just complain the music sux and they’ll change it. Great food here and there’s a rooftop that’s awesome. Cool place great nice bartender at 4 o’clock.

A group of 4 of us went one evening after work. Our food took almost an hour. It was cold and lacking any kind of flavor. Of course appetizers came after the entrees, also cold. While waiting on our food we basically had to yell just to talk to each other over the incredibly loud music. This place is too small for live music. More of a want to be upscale restaurant but can’t get away from reality of a sleezy night club. Needs zero stars but review requires a star.

Family member brought home a take out meal after they had a business meeting here last night.
This review is for the take out meal. It was for the Bone in Pork Chop. In fact, I reheated this meal today in the oven and the sweet potato mash went into the microwave.
Let me tell you. This dish is delicious. The Bone in Pork Chop was juicy and the grilled asparagus was tasty. The topping on the pork chop was Granny Smith apple Chutney which was not too sweet nor tart.
I will definitely be back for lunch or dinner here.

I’m going to start off by saying that I’ve been here 3x & Kim is the best server ever. She was on it! Super sweet, on time, & friendly. She gets 5 stars.
The food is lacking!!! I ordered the spring salad with seared tuna. The tuna, wasn’t fresh. Not bad enough for me to complain, but it tasted like it had been frozen and recently thawed. Boyfriend got a blackened chicken salad, nothing special. I’m giving 3 stars because you will pay a premium for just okay food.
Bottom line, good place with a rooftop bar to grab a drink. Not so great food that will cost you too much.

Inconsistent results.
First visit was great, prompt service, friendly staff, nice atmosphere. Sweet! Let’s go back!
Second visit was good. Slightly slower service, still a nice staff, atmosphere was a little more noisy but not unbearable.
Next visit was ok. Our waitress seemed to forget she had customers. I say this because I watched her stand in the kitchen area while fixated on her cell phone. Now, maybe she was having some sort of family crisis, but if it was that serious she shouldn’t have been at work. Finally got a drink order in and the bartender got fancy and added a cherry to my drink. I’m allergic to cherries. When I asked for a spoon to rid my drink of the throat closing fruit, the waitress questioned me. … Excuse me? If I want a spoon it shouldn’t matter if I want to get a cherry out of my drink, use it to play drums on the table, or beat you upside the head with it! Just bring me a freaking spoon.
This place is very hit and miss, if you get the right waitress and come at the right time it’s actually not a bad place. The rooftop bar is great, that’s half the reason we return. Bottom line, don’t expect premium anything, it’s just a bar in Ballantyne.

We love brazwells on montford, this location is not living up to the same standards. We went one Sunday for half priced wings (which the montford location does every Sunday and Monday), we called ahead and they said they had the same special so we went. Went back the next Sunday, exactly one week and they were not doing the special anymore. When you carry the same name as another restaurant in town, your customers expect CONSISTENCY. If you don’t want to be consistent don’t carry the same name. Staff is horrible, none of them look like they want to be there. The montford location does WAY better from staff, to food and to consistency between visits. Don’t waste your time, just head to the montford location if you want a better experience.

We sat upstairs on a Saturday night. Cute, cool place. Waitress was a little ditzy but so sweet. Ordered the drink special and got something totally different. My friends got beers and we the hummus and the buffalo shrimp. The hummus came with pita bread s usual. The buffalo shrimp was a nice portion of big, fresh shrimp battered and came with ranch or blue. I liked those a lot. Bf ordered the cheeseburger and it was overlooked, sent back, the manager came over apologized but it was overcooked again. We kept it this time tho and it was delicious regardless !! The manager took both off the menu. Overall. The food was good, the manager did the right thing and we were happy.

Buffalo shrimp have a great crunchy coating and proper buffalo heat. The blue cheese was delicious.
Also had the fish and chips with sweet potato fries and the piece of fish was huge. I believe it was catfish and it had a Creole batter that was very thin almost like a skin all the way around. It was delicious, fresh, and flaky. Also the tartar sauce was off the charts and sweet potato fries were good. They were almost shoestring style with a nice salting.
Dirty martini up with Bombay Sapphire gin was pro.

I lowered my standards walking in here. So much regret. Worse than prom night. I like my beer cold. They got that right. I like my mozzarella sticks hot. I miss Blackthorne’s. The poor girl writing out the menu took at least… more than two beers for me. She received a nice groping from the chef. Man, I ain’t coming back.

OK. False advertising! It’s not a pub, and it’s NOT premium! You can TALK in a pub without having to scream over the insipid «DJ», and premium implies that this place might somehow be different than the dime-​a-​dozen, beer-​and-​wings, drunk –fest meat-​markets that are Charlotte ubiquity.
We tried more than once, and initially were pleased, but like so many places like this in Charlotte, it only took a few times to see measurable decline. In short, save your money. In long form:
The first time I left saying I’d Unilocal this place, i didn’t. I buckled. I just figured it was an off night and that the place certainly wouldn’t always be that bad after starting off so well. The first experiences we had were great. They had just transitoned over from Blackthorne though. The server couldn’t have been better (the taller brunette bartender with kind of wavy hair), and she fooled us into believing that the place didn’t stink on ice. Went in late (after 11) the food and service rocked. Couple of weeks later, same thing. Even the same waitress. Thought we’d end up regulars.
Next time in, a little off. The service was just OK (slow), the food was meh. For example, the coleslaw was room temp (not too good). Came in around 10 after a show, and the manager (the blonde manager accurately described in a previous review), hit us with a «kitchen closes at 11″ as we come in the door. Seemed like hello or welcome might have been more appropriate, but I’m not in the restaurant business, so what do I know? Nice way of letting people know that you no longer serve food past 11. Guess you can do that in Charlotte while you serve booze, right? Left a little more than disappointed as I said.
Did it again.
Why try it again, you ask? Foolish and hungry. The great Ballentyne isn’t exactly the bastion of restaurants, so we gave it another shot last night. Went in after another show (10:30 again) to grab something quick, and could barely hear the hostess over the music. I did manage to get the question asked and answered if we still had time for food…“Oh yes, the kitchen doesn’t cut off until 11.»
We were seated at a high top in the bar, and the shorter brunette bartender came over to take our drink order. She saw that we had menus and were looking them over, so you’d have to know we were planning to order food. She started to ask if we had any menu questions and walked away in the middle of asking the question. Literally in the middle of the word question. Strange, but whatever. A lttle chaotic, and a lot loud, so whatever. Moments later, she came back and dropped off drinks, said she’d be a moment. SHE DIDN’T COME BACK TO OUR TABLE FOR 25 MINUTES. That’s right at 11 o’clock kids… remember the kitchen closing time? She strolls casually by and literally asks how we’re doing. Not «did you decide on anything from the menu» mind you, since that would have been pointless. Even if she DID ask, who would want food from a place this slack that you ordered at just the last minute? Worse yet, she was just walking around from the kitchen to the bar mostly… even though it seemed as though one of the hostesses made a gesture towards us as though she was maybe forgetting something. Yeah, customers. We tabbed out and left.
Now understand, I’m not some old grandpa that got grumpy at that new-​fangled noise and just wanted to gripe. I like a good bar as much as the next person, but that’s all this is, a bar. As a restaurant or PUB, it’s a king-​sized fail. It has that «burning a little too much in the back to get the job done out front» feel that too many of these places in Charlotte do.
So if you’re looking to hook up with some of that sweet I don’t-want-to grow-​up 30-​something yuppiness that Charlotte is soooooooo famous for, you might try this place… maybe you’ll get lucky if your income is good enough. Otherwise, keep looking, and drive on by. I know we will be. Shouldn’t have to think about it more than 6 months or so unless the booze keeps the doors open.

Scrumptious food! I went for lunch today with my boyfriend. We had the delicious honey bbq wings. Then for our meals, I had an amazing three leveled sandwich called the American and my boyfriend had a burger. Both meals came with fries and neither of us were able to finish our food! Great service. Kind wait staff and we got to sit outside and enjoy the weather.