Baymont Inn And Suites Charlotte-Airport

Fast check in great room improvements have been made since older reviews our I got a good room stayed 3 nights and North Carolina is beautiful guys, the Blue Ridge Mountain’s are a 2 hour drive away with Transylvanian waterfalls that seem to be endless throughout the county and surrounding counties, with trails kayaking sliding down a big natural rock into a natural pool
wow and yeah definite must do in North Carolina

My flight got cancelled until the next morning. Hotel seemed fine until I woke up and saw two roaches in my room.

Fucking place. Don’t stay there. They were so rude and fucking duty on the bed. Plz trust me they don’t do cancelation when i just cancel my trip

I had reservations for 5 rooms for one night due to an over-​night layover at the Charlotte airport. My group of 9 people got stuck stuck in Port Au Prince, Haiti and were delayed and missed their connection in Miami to get to Charlotte. The second I learned they wouldn’t make it to Charlotte for the night I called the hotel to cancel the reservation. I realize it puts the hotel in a tough spot but it was something we had no control of. I would have been happy if they had reduced the charge just a little bit but no, $ 115.00×5 = $ 575.00 straight to them for no services rendered. Will not use them again. I did, however find a hotel near the Charlotte airport that has great services, prices, and are more helpful — It’s the Comfort Suites Airport. Their address and phone number are: 3425 Mulberry Church Rd, Charlotte, NC 28 208 Phone:(704) 971‑4400. They charged less by $ 15 a night and had nicer rooms.

Sadly I did not know any of these reviews before getting my so called discounted rate. I thought AA would set me up with something a little nicer; and please note I payed the same as I would have if I went online. There was no real discount. If I knew this or any other review I would have gladly payed and took my business elsewhere. Room is pretty dirty and since reading other reviews I’m sleeping clothed on top of the bed. I will not make this mistake again. I have stayed in better hostels overseas then this place. Staff was friendly but I will never stay at this hotel chan again and will gladly pay another $ 40 elsewhere so I can at least live comfortably and not worry about bed bugs or cockroaches.
I wish I could be refunded and I would gladly go somewhere worth while even if I’m only in my hotel room for 6 – 7 hrs

would get one star if it wasn’t for Tim, the most enthusiastic and positively minded shuttle driver in America.
The front desk (yes, you robert) was terse, rude, and eye-​stabbingly slow during a checkin of several stranded flyers. It was like he was deliberately moving slow just to punish us. check in with 4 people in line took over 35 minutes even though we all had the same airline voucher for our stay.
I slept on top of the comforter at night after reading other reviews.

Sucky to the Max! Hooker hotel, bed bugs, got electrocuted– lamp chord shredded in half and almost caused a fire. I slept fully clothed. On a positive note– the front desk staff was very attentive!

My flight had mechanical problems so the airline gave me a voucher to stay here. It was pretty miserable overall. First the airline told me to call a number to get a shuttle, and no one answered. Finally got through to someone who said 10 – 15 minutes. 20 minutes later, I found a group of others who had just called and been told the same thing. Finally a shuttle shows up, and it’s a minivan. Not everyone fits, so the guy says I’ll be right back, and gets back 20 minutes later (side note: the ONLY saving grace at all is actually this shuttle driver. He takes us to the McDonald’s drive-​thru on the way because we’re all starving and EVERYTHING in Charlotte is closed.)
No issues checking in, but the hallways smell like, I don’t know, a dingy apartment building, maybe? Not how a hotel is supposed to smell. Then I get to the room and the light switch right inside the door doesn’t work. So I have to leave the door wide open to see and run across the room to turn on the light near the bed, which is creepy, because I’m alone and there seem to be a lot of older men million around even at 1am. The time on the alarm clock is wrong — thank god I checked. The wiring of the room is just terrible and there’s a power strip hanging mid-​air under the desk. There’s flecks of paint all over the bathroom floor (one more ok thing: the water pressure in the shower was decent and the soap smelled great).
I sleep for a couple hours and get downstairs at 7:35, just missed the 7:30 shuttle, and she says, there’s not another one for an hour. I’m like what, my flight is at 9:25! She says she’ll call the guy to come get me early. In the meantime, I check out the continental breakfast. There’s what smells like bad milk in the mini fridge, only styrofoam cups for the juice in addition to the coffee (that sounds nit-​picky, I know, but it’s bad for the environment and unnecessary if the beverage isn’t hot), and there still seem to be more than the average number of creepy middle-​aged-​to-​older men. I think maybe they are long-​term guests or something.
Anyway, the shuttle guy (different driver than last night) shows up to get me «early» at 8:18am. Luckily I make my flight so we’re all good. I’d definitely not go back there, especially not alone. I don’t think the airline should send people there either.

This is about as gross as you can get… it smells horrible and utterly flithy. AVOID THIS HOTEL! But seriously, it smells disgusting and it’s nauseating. Another tragic feature or lack of feature is that there are no curtains to close when you want to sleep or undress. The entire parking lot can see into your room. Sadly, there was a street light right outside of my window that was shining in my room and it was really hard to sleep (see pic).

Do not stay here. All the bad reviews are true.
Do not stay here. Sleep in a rental car. Sleep at the airport.
Do not stay here. Stains EVERYWHERE. The smell was god-​awful.
Do not stay here. Nothing works. The AC wouldn’t stay on.
Do not stay here. The refrigerator sounded like a freight train and had to be unplugged.
Do not stay here. Furniture? Hairdryer? Coffee machine? Toilet seat? Broken.
The good news… sign in the lobby said that they no longer accept cash and only accept payment with credit cards now. I guess the strip joint next door wasn’t turning out clientele that was aligned to their brand.

This place SUCKS and I HIGHLY recommend not staying here no matter what the situation. I typically would not write such a negative review unless it was completely warranted. I contracted BED BUGS (see posted photo for proof)!!!
My husband and I stayed here this past weekend. We were supposed to drive back to Atlanta Saturday night but decided against it because it was late at night, so we looked for a decently priced hotel where we could just crash and wake up early to drive back.
WRONG DECISION ON EVERY LEVEL. Do not let any photos deceive you. This place is disgusting, bug infested, probably a trucker/​prostitute hotel without air conditioning. We ended up changing rooms at 1 am because the first room had no A/​C and it was 90 degrees in our room. They initially said there was no availability but would send a maintenance guy to fix it. Over an hour later and sweating profusely, we had to call back down to reception and inquire since no one showed up to fix the A/​C. She completely DID NOT care about the situation, but ALL OF A SUDDEN *magically* there was another room available. To make a long story short, we left the hotel at 5 am and upon returning to Atlanta I noticed I had a minor rash. FLASH forward to Monday morning and I had a full-​blown bed bug bites/​massacre all across my stomach, chest and full back. DISGUSTING to say the very least. With all costs included: $ 100/​night for the WORST hotel room of all-​time, $ 100 in doctors bills/​medication, this was absolutely the WORST experience ever. DO NOT gamble your health on staying at this place, its not worth it.
This place needs to be shut down.

The worst hotel i have stayed in period. I made the mistake of thinking that USAirways/​AA would have put their customers in a decent place due to a flight issue that was caused by a personal issue. After waiting over 45 mins for shuttle, there wasn’t enough room so i grabbed a cab. Thankfully beat the full shuttle there, I was almost checked in before they got there. I was told to be down at 415 to leave for airport next morning. Hotel room was plain, old, gross and has definitely seen much better days about 30 years ago. Had an issue getting on shuttle in the morning, was told that because i didnt sign some clipboard that was to determine who and what seats were available for each shuttle. However the woman who checked me in was the one that took care of it for me… how the heck would i know to be downstairs at 415a? Just a mess all around, thankfully backseat riders squeezed over so all could fit. If you absolutely have to stay here, know you have been warned. I personally will never do it again, I will stay at another hotel on my dime.
Oh and don’t say my room number out loud in front of others… talk about a security risk and think about the safety of your hotel guests!

I am commenting regarding this hotel’s denial to provide a room to a US military serviceman. WTF are you people thinking? To deny service for a person who may, god forbid, put his LIFE in peril for our country! The sacrifices that this young person has made to ensure that our way of life continues, and yet to turn him out into the streets? The apology emails were, although seemingly sincere, are too late. Your establishment had committed a foul and I hope others will spread the word of your company’s position regarding service members. DO NOT STAY AT THIS HOTEL!!! …Sgt. USMC

Hotel was disgusting. There were stains on sheets and had dirty towels. Asked for clean towels and an hour later they only brought one, had to wait another 20 minutes for them to bring again. I wish I read these reviews prior to staying here.

Worst hotel ever!!! Completely disgusting and the staff was rude!!! The hotel reeked of cigarettes and our room looked like a homeless person was living in it. Also, It appeared that there were «transactions» being made in the lobby. I would rather sleep on the floor of the airport then ever return to this repulsive hotel.

US Air bungled my connection at Charlotte international airport and put me up at this motel for the night.
+ only 1.8 miles away from airport
+ front desk checked me in under two minutes
— I found the alarm clock unplugged, the phone doesn’t work at all and the TV remote control can mute but it doesn’t change channels
— The shuttle only goes to the airport once an hour
— the parking lot is partially flooded when it rains. There appears to be drainage issues
— The hotel décor is outdated by 25 or 30 years and looks very rundown, dirty
— hallway lighting is insufficient
— The electricity outlets are so beat up that my chargers for my phone and Mac won’t even stay in them so I can’t even get any work done
— $ 59/​night (paid by US air) seems expensive for the quality of this property.
On a side note, U.S. Air should be embarrassed for putting passengers in this motel to suffer.

The worst experience I have ever had was staying here. After missing a connecting flight on US Airway due to an engine problem they had offered us to stay at this place. All the reviews here are so true. If only I had read the reviews before I would have preferred to stay in the airport floor or book a hotel and pay for it instead. The carbon monoxide alarm went off and the flash strobe light went off for the rest of the night. There was no phone to even call the front desk and tell them of the incident. We were so tired but didn’t sleep all night. In the morning we told the person at the front desk and he didn’t even seem to care. just asked what room number we were in. Didn’t say sorry or anything. If I could leave a –5 rating I would.

Stranded in Charlotte by an airline and gifted a «discount» voucher only to be reminded how much it pays to read reviews! The first room I was placed in was a previous smoking room that has been converted, unsuccessfully and the bed was missing a mattress pad, half the lights weren’t working and I could hear every thing the people in the next room were doing. The front desk granted me with a new room which was delightful-​at first… until the night club fired up the bass. Seriously, it’s 3:01 and the bass is vibrating my bed! I need to be up in 3 hours and can’t believe I paid for this! Bad made worse!

Yuck!
A missed flight and a coupon from us airways got me stuck in this pit. It’s by far the worst hotel I have ever stayed in. Like a previous reviewer stated, I would rather sleep on the airport floor. I can’t believe us airways sends people here. I plan to avoid us airways in the future if this is considered acceptable to them. Dirty scary hotel. lots of sketchy looking young men hanging around the lobby.

Place was disgusting! Room was dirty and the maid forgot to clean it before I got in. This made me so uncomfortable!!! Not recommended