Renaissance Charleston Historic District Hotel

We were recently here for a wedding, and our stay was fantastic! The valet/​bellhops were very prompt, courteous, and friendly. They greeted us every time we entered or exited the hotel and always offered suggestions of places to go for our specific needs. Everything was very clean and neat throughout. The gym had really nice, new, clean equipment, and the pool had nice, comfy lounge chairs. I would definitely recommend staying here if you want to stay in historic Charleston!

The room was supposed to be ready no later than 4 pm and I wasn’t called until 4:30 pm which isn’t terrible however I arrived at 2 pm so I had to wait for a few hours. The room was clean and comfortable. The lobby is beautiful and the location is very close to everything in downtown. Very walkable location! I love Charleston and this hotel meets my needs well.
This is going to be my third night in a row here and the beds are not great… seem stuff and not very comfortable.

We stayed here while we were in downtown Charleston for a night and enjoyed our stay. The rooms were nice, comfortable, with nice décor. Only complaint on the rooms was that the walls were fairly thin — we were in early and could pretty clearly hear our neighbors who were up until 2−3am. The hotel overall is nice, in a great location and the staff were friendly and helpful. I wish the parking had been complimentary as I saw it was at some hotels nearby, but at least it was discounted for guests of the hotel.

Very nice décor, the staff extremely friendly and helpful. The valet is very helpful. Rooms very clean and roomy with a balcony view. Overall hats off for most of the staff to include the mgmt.

This looks like a high end hotel-​but the experience is low end. Be aware that the room size is extremely small, and service is surprisingly below par. Housekeeping comes after 5:00 pm, if at all. When I called the front desk to request a luggage rack, I was matter of factly told that the hotel was completely out-​which defies belief. Seems like a small thing, but it defines the typical staff approach to everything in this hotel. The concierge is rarely present to assist guests heading out to tour the city, and the desk is completely closed during the dinner hour when most hotels are assisting guests with recommendations and reservations. Location is fine, but for the rates they charge, it is far from worth it. If you’re looking for any type of full service hotel or hospitality, or even a typical Marriott experience, don’t stay here.

Great visit, concierge went out of her way to accommodate our requests. We had a corner room which was pretty large, sure others may be smaller. Staff was always around and available to answer questions or help.
Rooms are a bit dated but not dirty or lacking. I look forward to going back.
I will say it’s expensive but look around… so are all the freaking hotels in Charleston.

Dirty, but expensive. Paid for the privilege of internet access to leave an angry review. No food or drink after 11 on FRIDAY NIGHT in central Charleston. No service — no one working here. Nothing but a motel room, in a «hotel».

Decent location, convenient distance to mostly everything downtown. The staff is friendly and inviting. Hotel has a modern feel.
The rooms are comfortable enough, but the hallway noise pours into the room like a freight train. The doors are not privacy doors in the least. The gym is something to be desired. The equipment is some off brand called «Technogym» you can tell that someone who doesn’t workout was put to task for buying this equipment. No upright bike, only a recumbent bike. The pool isn’t a lap pool, but isn’t quite a pool either. The pool and fitness center feel like someone was just trying to check the box rather than putting any real thought into.

Stayed here for a couple of nights at Christmas. Location was perfect, service and room were great. Big unexpected bonus: free bike rental with lock provided — we used them the entire day to tour Charleston, this was a perfect way to get around and really made a difference for us.

Great location and a nice, new lobby. The rooms are standard Marriott /​Renaissance style, but that is not a bad thing. The staff and concierge were super helpful and gave us some great tips for our short stay in the city. Wish they had given me a later checkout given my status as a platinum Marriott Loyalist, but that’s understood as they were sold out the following night.

Location of this hotel is incredible, right off king street shopping and within 10 minutes walking distance to just about anything. The rooms are pretty standard Marriott, clean decent amenities and a little on the small side. The staff are courteous and helpful with a navigation desk that can help you book local tours etc. there are also bikes available, it may even be free, didn’t get a chance to try it. It really is a perfect choice for being a tourist in town.

I booked two rooms for four persons. At check-​in the clerk have me two little milk chocolate squares as part of a points promotion. One little square per room. Not one per guest. Didn’t make us feel very special.
Upon entering one room there was a pronounced burning smell, like a clothes iron left hot on ironing board. I dialed ‘0’ and waited two minutes for the front desk to answer. The staff promptly offered to change our room, but didn’t seem very concerned that their might be combustion occurring somewhere.
There is no apparent ventilation in the bathroom. Excellent if you like saunas after a hot shower, but not otherwise. The bath towels were all hard and scratchy; the worst hotel towels I’ve experienced on six continents. Maybe they were supposed to be bathmats.
This Marriott Category 8 Renaissance property doesn’t have room service! But the front desk staff will deliver take-​out from the in-​house restaurant/​bar. Thus we got our $ 23 cheese plate in a plastic take-​out clam-​shell. Unbelievable. But true.
Marriott leaves little envelopes on the bed asking their «guests» to tip the housekeeper. Marriott charges $ 200-​$ 500 per standard room but chooses not to pay its housekeeping staff a living wage and then asks their customers to make-​up for their corporate parsimony. Unbelievable again.
Bottom line: Lodging in Charleston is expensive. If you’re lucky enough to get a cheap rate, the Renaissance is a comfortable property in an excellent location. But if you pay top dollar, you will be disappointed at the average service.

Location is GREAT for visiting downtown Charleston. Rooms are COMFY and relaxing. That’s where the niceties stop. This is the first Renaissance I’ve ever been to that has neither room service NOR a concierge lounge. The restaurant on property, Barony Tavern, has decent enough food (albeit pricey), but there’s no room service. I can get it to go, but they wont bring it up? Ok, so I got an order to go, I get upstairs and I have plastic flatware and the food is served in plastic containers; disappointing.
Marriott. you need to resolve this, I won’t be back at this property until one of the two above are resolved; either get a lounge, or get an agreement with the restaurant for room service, but this is ridiculous. If my wife and daughters weren’t coming down this weekend to explore the city, I would move to a different property.

Decent enough hotel — front lobby staff are certainly friendly, as they should be for the rates at this hotel. Bummer there’s no concierge lounge and the continental breakfast buffet is pretty lame. They work hard to keep it replenished, but it’s nothing noteworthy. The rooms are fine, it’s definitely a dated hotel with some obvious attempted facelifts (fresh color paint/​décor), revised chandeliers downstairs and the bar area is clean, but don’t look toooooo closely. The occasional «snack station» in the main lobby is a nice attempt, but the drunk poolside guests clear it of its contents, ultimately ruining it for the rest of the «residents». The evening festivities of Charleston certainly make their way into this hotel too — so don’t think you’re going to catch up on beauty sleep. Prepare to be awoken in the wee night hours… Location is truly incredible and nearby food is excellent — so it’s all in the trade off.

Just stay here this past weekend. Rooms were very nice, soft beds and big comfy pillows. Enjoyed the room very much. Very large for a place where buildings are close together.
Hotel staff was very friendly and accommodating on food locations and things to see in Charleston. The valets were very friend.
Hotel gym was small but effective. Nothing to exaggerate.
Always fresh towels there to wipe you off. They all so had a small pool to cool down if needed.
The hotel is centrally located to every restaurant in the historic district. Really liked this location.
My favorite was the hotel bar. Jim was a great bartender and turned out to be a good friend. I can not wait to take my next ¾ day leave from the military and see Charleston again.

Stayed here for a night coming from a Marine Graduation on Paris Island. Hotel staff was awesome, room was clean and neat. We were going to rent bikes to ride around Charleston but the hotel had them for us to use for Free! Location is awesome and we walked to a ton of places.
Overall sweet stay, self parking was a little high but demand is high in the downtown area. Would definitely stay here again.

You are paying for location at this hotel. A bit pricey for what you get. Walking distance to almost everything, free trolley stop right around the corner.

Their breakfast is really good, especially the bacon and sausage. The front desk is super friendly. And the hotel is really pretty. I enjoyed my stay here. Its centrally located. You can walk to a lot of attractions and don’t even need the car. We walked to Poogan’s Porch for dinner and it was a pleasant surprise. If you do need a car to go to further away attractions, valet is super fast and they’re really nice too. Definitely happy we saw Boone Hall Plantation. Thats a must. And we enjoyed our she crab bisque, thats also something to do. This was a super fun stay.

My husband and I stayed at the Renaissance from Thursday-​Sunday of Halloween weekend. Upon arrival the staff were all very nice and they had a cute Halloween candy display for guests to enjoy.
They did not have the room that we requested (are hotels becoming more like rental car companies in that you reserve something specific only to show up and have it be unavailable?), so we had to sleep in what appeared to be a room meant for bridal parties getting ready, which only had a full-​size Murphy bed that folded out of the wall. Odd. The staff were very accommodating though and moved our luggage the next day to a room with our requested King bed. They even left us a cheese plate and a bottle of wine for our troubles.
My husband paid a little bit extra for two free drink tickets (he thought it was two per day but it was two tickets in total) and breakfast each morning. If you see this package, I would skip it. The breakfast was your typical boring hotel breakfast, and your money is better spent on breakfast and drinks at a local Charleston establishment. The bar was a happening place though and convenient if you want one drink before dinner. The location was nice as well, as you were pretty much in the middle of the city and could walk to Upper King or the water in about the same time. We would definitely stay here again but would cut out the frills like the drink tickets and breakfast.

Great hotel! Amazing location, loved the pool and ambiance…
Friendly service.
A little weird on the décor but none the less… we had a great experience.