Nail Palace

My daughter and I went there for a Mani/​Pedi on March 19. My polish came off my nails by Wednesday. Lasting less than five days! Would not recommend this salon and will not be returning

I just got home and I know I should have had them fix the terrible gel manicure I just got but I felt so awkward in there I had to leave. I got a gel Lincoln manicure. First off, they are using the old uv aging lights versus the new led to dry the gel. These haven’t been used for over a year at any respectable place. The nail stations were filthy and they never used sanitized tools. Someone should report these people honestly.
My hands now have two cuts and the manicure is a mess. They also filed my nails after the gel manicure?! They are jagged with tons of gel in the cracks of my nails. Honestly my two year old nephew could have done a better job.
Just don’t go. Ever.

This is by far the best nail salon in town. The salon was nice designed and well organized with some high quality chairs and equipment. Their Pedicure chairs were still in good condition and it gave me a good massage while having technician worked on my nails. Today i got Basic Pedicure for $ 28 and my technician made my nails look so fabulous. She was very attentive and careful in every details. I would give this nail salon 5 stars for great services, high quality works without high price and the cleanliness. Highly recommended!!!

STAY AWAY FROM THIS PLACE! A polish change on my toes cost $ 12!!! No cut down, no filing, no nothing! I asked where it was listed that it cost 12 and they pointed to the sign that says 7 $ & up for polish changes. They said its 7 for nails and 12 for toes! I’ve been to nail salons everywhere and it’s never ever 12 for a polish change! Highway robbery!!!

Today I went to the Nail Palace for the first time for a pedicure.
That will be the last time I ever go there.
My nails were cut far too low, even though I requested not too much to be taken off.
They were also cut at angles, not straight.
When I returned home, I found six toes with polish on my skin.
After 38.00 including a tip, and a short 30 minutes (yes, I timed it) I say no more of my dollars going into their register.
The Nail Palace did not feel clean, and dirty far too dog eared magazines were strewn about.
There was no «Welcome» when entering, or «Thank You» upon departure. Only the usual, «You pay now.»
So, I say… So long Nail «Palace.»

I would give this nail salon 0 stars if I could. By far, one of the worst gel manicures I’ve ever had. The environment is terrible, there are people running around at all times and its very crowded. They assured me my wait time would be 5 minutes and I ended up waiting a good 20. As for the service, I pay the extra for a gel manicure because of how long it lasts… this manicure chipped the VERY NEXT DAY. I have had gel manicures last for 3 – 4 weeks and this is not acceptable. The polish started bubbling by day 3 and I peeled it all off by day 6. The gel manicure didn’t even last a full week! SAVE YOUR MONEY AND GO ELSEWHERE.

I’ve been here a few times and have never had a bad experience. It’s definitely not a fancy spa environment but close your eyes and pay $ 10 extra for the spa pedicure and you’ll never know the difference. I almost feel asleep during my last one it was so relaxing!
I’ve never had to wait a long time for a chair to open up, the place is clean and the manicure/​pedicure lasts a long time. Good color selection, friendly people, and affordable.

The service and quality has greatly improved since my visit years ago. They were much more attentive, provided excellent service and did a great job on my pedicure. The price for the basic pedicure is very affordable!

If I could leave zero (or negative!) stars, I would.
I have very small hands/​nails, and I recognize that it can be a little difficult to work with such small nails. Also, due to a genetic condition my nails will split and break when they don’t have an acrylic or gel overlay, and I haven’t had an overlay recently, so my nails were fairly short today. I have still had nice overlays done at other salons in the past however, so there was really no excuse for the poor results that I ended up with at Nail Palace.
The gentleman that greeted me at the door informed me that my nails were too short for an overlay, so I said I would come back later (really, I intended to go to Lee Nails in the Citadel Mall, where I have had a gel overlay done on my «too short» nails before), but the nail tech insisted that I let her see my hands, and promised that she could do the overlay. I should have listened to the gentleman!
The tech did my first nail reasonably well, but then for the other 9 nails she decided that she was going to use a nail form to extend the length. I noticed that she was using the nail form over the my natural nail, when every tech I’ve been to previously has used it UNDER the nail, but I figured she was the professional so I was going to trust that she knew what she was doing. Afterwards I would realize I placed far too much faith in her.
During the process, half of the nail forms lifted off of my natural nail, resulting in a gap between my natural nail and the overlay. The gel overlay itself was also unnecessarily thick, resulting in a final outcome of an overlay that was about 2 stacked pennies higher off my finger than my natural nail. I ended up going immediately to Lee Nails (I should have stuck with them in the first place), and the tech there removed the mess and redid my nails, properly this time, for less than I paid Nail Palace to mess them up in the first place.

My nails look nice, but I don’t think they wash the tools. They talk on their cell phones, deal large quantities of cash in front of your and are just sort of dirty. I’ve heard horror stories of people getting infections after going. I didn’t know that before I went. I seem to be ok for now though!
They have a great location, I just wish they’d clean up their act!