In And Out Car Wash

Twice I’ve been now and found quality of work really lacking. I knew it wasn’t great last time but car was really dirty and I didn’t have time to wash it myself. Hopefully I won’t make the same mistake a third time! I think this place is still in business because there’s no competition close by. How can a car wash leave multiple large spots of dirt plus leaves in the crevices around windshield and back window?! I only noticed after I was gone because I was in a hurry and didn’t inspect my car while there, but why should I have to? How hard is it to get all the dirt off and leaves out of crevices? I’ve no joke had my car come out of self serve automated washes cleaner than at this place. I’d go back and request they re-​wash but that would be another hour of my time and it’s not worth the hassle. I just won’t return and will continue to wash myself. I do have to wonder based on my experiences, if they only do a good job on luxury cars or for people who get the most expensive packages? The only really good car wash I’ve experienced was in another town and the best experience was this guy with a van who comes to you — I need to find Charleston’s version of that guy!

Out of all the car washes in the charleston area, IMO, this is the best. I will bring my cars here once a month. The management is engaged in making sure you are happy and the wash crew is cool with any touch ups you want.
I don’t have my cars detailed here, so this review is only for the quick wash.
The place could use some modernization, but what place couldn’t, other than that it’s all good.

This place is garbage. Two in a row I have left there and noticed the next day the lack of effort in their work. This last time there were streaks all over the inside windows, dirt they didn’t clean off my rims (wiped right off when I did it) and when they put Armor All on the tires they slapped it on heavy… Now there is Armor All all over both sides of my truck. Sloppy workmanship, I’m done with this place.

Best car wash in charleston! Have had my car washed and detailed multiple times and have never been let down. They were the first car wash around and surely have the experience and expertise to satisfy your every needs!!!

Do yourself a favor and stay away especially if you have a a nice car or pricey wheels. Be warned that if your car is damaged you will be paying for it yourself.
Brought my brand new car in for its first wash. My left front wheel which has really flush wheels was scratched by the guard-​rail on the way in. The damage wasn’t severe but obvious and there was rust marks on top of the scratches. I spoke with the manager and he kindly took the rust off the wheel by waxing it. He gave me a card for a local body shop to have the wheel fixed if I decided to do so.
I did some research and it turns out my car has aluminum alloy wheels that are machine finished (Detroit wheels). Refinishing it by painting or sanding will leave the wheel obviously altered. I found my own shop that would re-​machine the wheel the correct way and got it fixed.
When I came back to show the manager the repair costs, he told me that they had no authorized the repair and they would not pay for it. In fact, they went on to say it wasn’t their carwash that damaged my wheel based on their «extensive experience» and that I had probably damaged the wheel by hitting a curb while parking. Note that this is the driver side wheel not to mention it was covered with rust that matches the old guard rails there. I have posted the picture of the rusty guard-​rail which bears the marks of numerous contacts with wheels. Also, do a quick google search and you will see this is way too common.

I’m really bummed out. I went to in&out for the first time because it had good reviews. I showed up and didnt have to wait which is good. I chose the body armor package (i believe that was the name of it) but i paid $ 27.99 when i went to get my car i noticed that they hadn’t cleaned the dual exhaust pipes, the tires didn’t have that shine i was looking for they just looked wet. I guess they did a mediocre job because it was drizzling so maybe they thought oh well its gonna rain anyway. I had to ask the guys if they could clean my exhaust tips. Also when i got in my car i noticed dirt was still present near the shifter. WTF? I paid $ 27.99
I honestly could’ve done a better job which is why next time I will just wash it myself.

This is a great car wash I’ve been coming here for decades they are always quick still do a good and dry job and really detail it out and I think the price is totally fair I’ve never had a problem with these guys, highly recommended

They screwed up my tinting in two of my windows. They never owned up to it and I never got my money back. Poor customer service and a waste of $ 50. Go to oasis… I’ve never had a problem there!
I have photos taken a week after (with a date attached) as long as my receipt. I explained to them I wasn’t able to come in any earlier because I’ve been working everyday since. I talked to the Mazda dealership and they said it was definitely caused by some chemical they used to wash the inside of my windows. The lack of customer service baffles me, all I asked was compensation for my car wash.

Excellent car wash and interior for a basic wash. Very impressed by the service. I pay a lot more at home (CT) for an inferior job. My car was filthy from the long drive south and it is truly the best car wash I have gotten — even better than some of the detailing service I have gotten. Highly recommend.

Horrible service. They have posted opened until 5:30pm. Showed up at 5:05pm and was told they were closed even though the staff was all standing around. The staff said the manager told them to close early. We went to Oasis Auto Spa instead with terrific service!

Full service carwash! I don’t usually frequent carwashes, but since my car is white, I am becoming more familiar with the concept. The prices are a bit higher than what I have seen especially coming from Florida. However there is always an opportunity to save a few bucks! There is an online $ 3 coupon that you can print and if you download their app on your phone you can save $ 2 on top of that if it is your first time. They also have a variety of scents you can choose, lavender is my favorite! Definitely will recommend, they were very efficient too!

This place is the best. $ 15 and they vacuum wash, wipe down the interior, and hand dry the whole vehicle, big or small. I used to wash my car myself and the quarters alone just for vacuuming could be up to $ 6 and it’s always a wrestling match maneuvering that hose. Add the car wash with a minimum of $ 5 and the time and effort of wiping things down and In and Out is a great value. This place does it all and they do it while you wait, I don’t think I’ve ever waited more than 30 minutes. Some of the emoyees have been working there 20+ years so they must treat them pretty nice. They also have wifi, random antiques, car accessories and ice cream inside! Random and amazing!

I had an extremely frustrating experience. First, I had my car washed and detailed and had to point out several places where it needed to be touched up – obvious places. Secondly, I went to fill up afterwards and discovered that $ 200 of my prepaid gas cards were missing. They were in a closed compartment above my rear view mirror and were there prior to the car wash. Shame on me for leaving them there, but I did call the manager to alert him that they were stolen. To my frustration, I’ve never even received a return phone call. Losing $ 200 was one thing, but not to be awknowledged is another thing all together. Totally inexcusable in a service-​based business.

This place inspired me to write my first review. In Charleston for vacation and really needed a wash, found this place on Unilocal and away I went. The other Unilocaler who mentioned them trying to sell you on the $ 35 special wasn’t kidding. First thing they said was that looks like a $ 35 wash today. My truck was pretty dirty so I took them up on the offer and it was well worth it for my full sized truck. They did a great job and I wish I had one by my home to go to, very polite and asked if I needed anything else before I drove away.

The guys who actually DO the work at this car wash are so nice. They greet you right away, make some jokes, try to sell you on the $ 34.99 wash, but totally get it when you say, «It’s a $ 14.99 day for me– most days.» Then you walk inside and holy crap– you just entered a vintage consignment shop. You can get any kind of gift you need here! They even have fun cards and of course all kinds of car accessories. I walked through, paid the somewhat disgruntled woman at the counter and then happily sipped outside to sit under a nice little umbrella while I waited for them to detail my car. And detail my car they did!!! I am certain that CARLOS is a legend in more ways than just his amazing work ethic, attention to detail, and kind heart. Plus, he gets shit done quick! I just kept pulling out more dollars as I watched him hit every spot needed. Not a crumb was left behind in my previously disgusting rig. One of the other employees said to me as he watched me getting tip money out, «that man works for it». And he wasn’t kidding. I urge everyone to go to this car wash, get the Basic wash, request CARLOS. tip him BIG and hopefully that old man can retire soon! He deserves it. I left with a big smile andI hope he ate a real nice meal tonight! CARLOS is the best.

Super awesome car wash. I’m from out of town and the places in DC are nowhere near as detailed as these guys were. Rolling in, nothing seemed different than your ordinary drive through car wash. But after the car was through the wash, they took the time to clean out all the door jambs, hop in the car and clean out all ALL my son’s Cheerios that were scattered about. They cleaned all the cupholders, door pockets and the dash was completely done. To top it all off, another worker finished by asking me if there was anything else needed!

2 thumbs way up! $ 35 hand wax, wash, interior & exterior mini detail (everything wiped including my ashtray!), windows washed inside & out & carpets all vacuumed perfectly. I would pay this much for the wax alone & it would take me over 4 hours doing it by myself. I highly recommend this place

got a 120.00 detail and could not have been more unhappy, not only did they call me to tell me my car was ready some 3 hours after I dropped it off, no problem there, but when I got a ride to pick up the car it was no where near ready even though they thought it was, I had my ride drive me home and bring me back four hours later when they called me and the detail job was so shitty, never again will I get detailed there again. I think they do a great job for there regular car wash but the detail sucks, what a waste of 120.00.

Got a car wash here and I’m very impressed! Friendly staff who were very thorough!

In and Out Car Wash does a good job. I got my car washed because I received a coupon in a welcome package I got in the mail when I moved to Charleston. And let’s face it, it was free and I just wanted to rinse the crap off my truck. I found the staff to be nice, and professional. A plus is that if you have a Pig Card from Piggly Wiggly (Yes Piggly Wiggly. We are in the South) you can use it at In and Out. After your fifth car wash you receive a free wash. I drive an SUV so, a wash and tire dress cost me $ 20. That’s not bad. They also do detailing.