All Home Appliances

I am thoroughly impressed by All Home Appliances! I was in a jam with my refrigerator and needed help before everything spoiled/​melted!
AHA came on time, was very polite and most importantly I found them very knowledgable. They took time, going above and beyond, even teaching me a few things I didnt know about my Sub Zero refrigerator that was critical to the health of it!
I defininitey will be using them for my other appliance needs.
A NEW, Very Happy AHA Customer

Just bought a house in June and some of the appliances that came with the house needed some service. I heard about AHA through a friend and decided to give them a try. They sent out Mo the next day and came on time. They diagnosed the problems with my fridge and oven and promptly began working on them. While they were working I loaded up my dishwasher and mid way through the cycle he had me turn it off because the dishwasher also had a slight issue. He explained the issue and fixed it at no cost!
Overall very satisfied with this company and definitely will be using as long as I own this home

Dishonest, shoddy service. If I could rate zero stars I would. We had a problem with our fridge and our home warranty sent out All Home Appliances. We had to jump through hoops for a few days just to set up an appointment, with them continually saying they’ll call us back but never did. Finally a technician came out, said that we needed a new control board and the coils needed cleaning. The control board is covered by the warranty’s deductible, but the cleaning will be another $ 95. Sure, sounds fine. So for $ 95 the technician runs a toothbrush over the coils for 2 minutes and uses my own vacuum to suck up the dust. He then disconnects the control board, puts a new one on (or so I think) and leaves. Now several hours later and the fridge is even warmer than before he came. We call the company back and they say it must have been the wrong part, they’ll get a new one and be back out tomorrow. The next day comes and we hear nothing. We finally call them, we’re told someone will call us. Again, nothing. I had to go to work so my wife finally got them on the phone simply asking what the deal was and when we could expect someone. The person on the phone was exceptionally rude to her basically saying that since it was Friday afternoon the part shops were all closed now and there’s nothing they can do. Mind you, we called them back Thursday night to tell them the repair not only didn’t work but made things worse. So at this point we decided we didn’t want to deal with this stupid runaround and awful customer service so we contacted our home warranty people and they sent out a new company (Appliance Geek). The technician from Appliance Geek came to the conclusion rather quickly that the control board in the fridge was the original one and had never been replaced. He pointed out to me the part that had failed and how he could tell. He said the guy from All Home Appliance probably assumed it only needed to be cleaned (which Appliance Geek does for free, by the way), but if he just charged us the $ 95 to clean it he wouldn’t have also gotten our $ 100 home warranty deductible. So he faked changing the control board and charged us double. His reasoning was that 1) Our control board was a very rare part and there’s no way they would have had it readily available on the truck, 2) If he had changed it, there’s no way it would have gone bad again so quickly, 3) The All Home Appliance technician wrote down no part numbers on the work order and didn’t leave behind the old control board. 4) The fridge was still as warm if not warmer than before All Home Appliance serviced it. The Appliance Geek technician said he could get the part in a day or two but would have to report his findings to our home warranty as he’d be billing them for the same part twice. I called our home warranty as well to report the attempted scam from All Home Appliance and to tell them to please never use them again in this area. I’ll also be following up with the Better Business Bureau.
EDIT: In response to your reply — I don’t take issue with your charging to clean the unit. I understand that service is not covered by our home warranty. You are well within your right as a business to charge whatever you want, I’m simply alerting people that what you charge $ 95 for, others like Appliance Geek do for free.
Secondly, if the part was replaced then why did the problem persist? Why when we called back, did you immediately say it must have been the incorrect part. Is it not quite simple to determine the correct part based on the model number of the refrigerator (which I forgot to mention but the technician had written down incorrectly on the work order). Finally, if you stock such a wide variety of parts then why were we told you didn’t have the correct part all of the sudden and there was nothing you could do? Thank you for the prompt response but it does nothing to address my concerns. I’d like to give you the benefit of the doubt but there is too much evidence that points in the other direction. At worst you tried to scam us. At best you’re incompetent at fridge repair.

Used Unilocal to go with this company. Set appointment for today between 10a-​1p. 1:30p called for status. Supposedly they tried to call, but no record of it. Assured would arrive in afternoon. 6:30p called and canceled appointment. Big fat no show. Moving on to try to find someone reliable.

Our washing machine broke down and I called AHA and set up an appointment with Mo for the following day. Mo showed up on time, started the machine and pretty much told us the problem just by listening to the machine. From the way he went about it, it was very obvious that he had a lot of experience fixing appliances. He also gave us a good price. He had all the parts in his truck and we were done in little over an hour. He even diagnosed another problem with the machine that we weren’t even aware of and fixed that at no extra charge. What I also liked about Mo was that he made no effort to up-​sell or offer some sort of contract or push some appliance brand or the other. He also gave us very good advise about the future of our washer and whether we should replace it (We shouldn’t. They don’t make ‘em like that anymore). He gave us some useful tips on how to extend the life of the washer as well as reasons why washers fail. He We also have a very noisy fridge and there again he diagnosed the problem but advised us to to through our extended warranty rather than use his services in order to not void the warranty contract. I thought that was rather ethical and he clearly wasn’t looking to make a quick buck.
Overall, I found Mo to be polite, courteous, experienced and someone can trust for advise on my appliances. I recommend him highly.

I had my dishwasher stop working suddenly and called Moe at All Home Appliances on a Saturday morning. He was kind enough to come out to my home on that same Saturday and fixed the wiring problem on my dishwasher. within 40 minutes. Fast, same-​day service. Nice people. Reasonable prices. I will definitely use All Home Appliances again. It’s nice to know honest, hardworking service repair people in the area, eventually most things break or wear down over time. It’s difficult when you don’t know anyone and need service — some could take advantage that you have no choice really when something vital is broken. I now feel comfortable knowing if something breaks — I can call AHA.

I met Mo a couple of years back through a warranty service call for an AC issue I had. I was told by the first company the unit was gone and I had to replace it for $ 4500. They sent Mo for a second opinion and he solved my leak for less than $ 200. It was then I knew his company was trustworthy and honest and Mo operates with integrity. I own several rental properties and he’s my go-​to HVAC and appliance technician. I’ve had other furnace and water heater issues and Mo finds the true cause of the problem even if it takes a long time and several visits. He has saved me alot of money over the past 2 years with his honesty and I know he has the customer’s best interest at heart. I’ve recommended him to my friends as well and they all agree he is great.

Thoroughly disgusted with this company! My home warranty company dispatched them to look at my fridge. They came and and said there was nothing wrong with it– that it is merely cycling between cooling and defrost. I assured him I thought he was wrong, he persisted that I was messing around with the temp and he left, having done nothing. Fast forward a couple of weeks… I come home from 3 days of work travel to find my fridge 52 degrees, meat in freezer thawed and everything in fridge spoiled. Called my home warranty and they called the appliance guy and confirmed with him that he would be back out next day between 9−12am. Around 12, I called the guy and he said he wasn’t coming and there was nothing wrong with my fridge. Why then, did he accept the work order? Why did he not call? Why was he a complete jerk off when I called him? DO NOT use this guy– named Mo. Rude, unreliable and will leave you sitting with a fridge full of rotten food! Zero stars!

Amazing company! We were able to get an appointment the day after we called the office. Mo quickly showed himself to be considerate and prompt, even before we met him, when he called to confirm that he was on his way.
We’ve had a dishwasher that has been the bane of my existence for the past two years. It wasn’t cleaning properly; in fact, the dishes were downright dirty all the time, it was gross. I kept thinking that perhaps I was using the wrong detergent, perhaps a mechanical fault and kept delaying getting help.
Finally, I called our home insurance and they highly recommended Mo’s company. He came the next day, and it turned out that we had years of gunk, broken crockery, plastic pieces and yuck all griming up the internal mechanism. How should I know that the dishwasher needs to be cleaned and serviced yearly?!
Mo was awesome, he immediately picked up on the cause of all the problems we had called him for.
Turns out, he’s an HVAC guy, too! Our heaters hadn’t worked for the past week and we were freezing. Minutes after setting his eye on the heaters, he told us what the problem was and fixed it! I mean, downright stupendous work.
Now we’re all warm and toasty in our house and we have clean dishes again, yay!
Call Mo, you’ll be happy you did! He’s now our new HVAC and appliance repair guy.