Truly Nolen Pest & Termite Control

Chandler, Estados Unidos

3.1

Fechado agora

8 avaliações

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Telefone
+1 480-814-8900
Site:
www.trulynolen.com
Endereço:
150 W Elliot Rd Suite 9, Chandler, AZ, 85225
Paradas e estações próximas de transporte público:
2.2 km12
2.2 kmDAR
2.2 km106
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Hoje

Hoje 3:00 – 19:00
Fechado agora
Horário local (Chandler) 23:56 sexta-feira, 23 de maio de 2025

Horário de funcionamento

segunda-feira 3:00 – 19:00
terça-feira 3:00 – 19:00
quarta-feira 3:00 – 19:00
quinta-feira 3:00 – 19:00
sexta-feira 3:00 – 19:00
sábado 4:00 – 17:00
domingo 4:00 – 17:00

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8 avaliações para Truly Nolen Pest & Termite Control

Não exige registro
Classificação do local: 4
Phoenix, AZ
Truly Nolen services us quarterly. A few months ago we had ants in our kitchen. We told our technician, Michael Eckstein, and he brought in a couple of bait containers for the problem area. He told us they’d be gone within a week but they actually disappeared within 2 days. We were really pleased. Michael also came out again this past week, I completely spaced that he was coming and stopped off at the grocery store before heading home. He waited for me, maybe 40 minutes, and didn’t complain about it one bit when I finally showed up. He was courteous and professional and finished the back of the house, where he couldn’t get in without me because our gate was locked. He is knowledgeable and helpful. Michael is an asset to the company and we are glad to have Truly Nolen help us with our pest control needs.
Classificação do local: 1
Chandler, AZ
These people are sleazy scam artists and I highly recommend you do not use them as your exterminators.
I signed up, and pre-​paid, for a year’s worth of service from this company. The entire time that they were coming out it was an endless hard sell for additional services that I did not want. At the end of the year I did not want any additional service, so I did not schedule any additional appointments. However, they continued to bill me for additional services that I did not request and I did not want. Eventually even reporting me to a collections agency, again, for services I did not want or request. They are basically like the old Columbia House records scam, where they get your billing information and continue to charge you for things that you did not order. Definitely go with someone else, or at the bear minimum don’t sign anything they give you without a lawyer looking it over first.
Classificação do local: 1
Chandler, AZ
Richard is a great technician and does his job extremely well, unfortunately he works for a company with horrible customer service skills. I was a customer for more than eight years and have been treated with no care or consideration. I will no longer recommend them and as others stated previously, they have poor billing practices. Thank you to both Richard and Rhonda for great service, unfortunately that was not enough.
Classificação do local: 1
Tempe, AZ
Absolutely terrible customer service. Complained about bugs and lack of service in July. Tech was on vacation, so couldn’t get someone out until August. Was then charged, without my authorization, for new service when the complaint was remedied. I will never go back to them, as they do not honor their guarantees, such as unlimited call backs and a money back guarantee. I have filed a complaint with BBB, and the new manager at this location has refused to do anything to diffuse the situation. It is obvious that the new management at this location, and the corporate offices, will be changing many of their policies to further their profiting while limiting their customer service.
Classificação do local: 4
Tempe, AZ
Found a few unwanted guests at our new place and freaked out. So, we researched pest control companies and went with Truly Nolen. The receptionist was super friendly on the phone. Then they sent Mike, the investigator, who was courteous and professional. Since he found no evidence of an infestation, he found it unnecessary to pay full price. He called his manager, the negotiator, and cut the price down to a reasonable size. And he still planned on treating my problem like I paid full-​price! What? Unheard of.
Later that week, Kim, the terminator, came to the scene and spent an hour spraying and dusting. She was helpful and professional. Explained everything she did and will come out again if any unwanted guest shows up unexpectedly.
The service is not too expensive since I didn’t pay full price. But, even so, it is reasonable for what the package offers. We got the four season package because we loathe bugs of all kinds. We plan to call often. Just in case.
Classificação do local: 4
Chandler, AZ
I have been using Truly Nolen for 3 years and have not had anything to complain about. I had to reschedule an appointment last minute and they were able to accommodate me for the following day. Very friendly staff on the phone and the technician Richard always arrives on time and answers all my questions thoroughly.
Classificação do local: 5
Mesa, AZ
I’ve been with Truly Nolen for 2 years and don’t have a single complaint. They always send out the same tech (David) and he’s always professional and polite. He also has come to our house on short notice several times.
We’ve gone with the year round treatment plan and it has paid off just in the emergency services they have rendered for us. We had an ant infestation and David came that same day, trapped a few of the suckers and took them to their lab for analysis. He came back the next day and treated for big headed ants. All of this was free because of our yearly protection plan. We’ve also had him come in between treatments because we kept noticing lots of spiders and because we heard what we thought were mice in the attic.
I have high standards and rarely give 5 star ratings for anything but I highly recommend Truly Nolen and anytime I hear people are in the market for a pest control company I always recommend them.
Classificação do local: 5
Chandler, AZ
Going to be using the word very a lot to describe this company and the people who have been to my house to exterminate.
–Very nice!
–Very impressed!
–Very professional!
–Very good for being on time!
–Very thorough!