T-Mobile

I love tmobile because we travel international and still get text and internet. That being said the employees at this store were HORRIBLE! I’m explaining the jump program but because I don’t know it by name the guy acts oblivious to knowing what I’m talking about. He also rolled his eyes at me at which point I told him he was _​_​_​_​_​_​_​rude. I don’t get upset like that often but this guy was awful.

Awful service. If I could give them a 0 star I would.
I came in needing a new sim card, 2 people were standing around goofing off, when I caught one of their attention, they joked about who should help me. Not really a big deal, but I’m in a hurry.
Having worked at a T-​mobile store myself, I’m well aware of the service they’re able to provide. Even though I’m not making any changes to my account, they refused to do so for me. Whats more, as I’m discussing it with one employee, the other employee gets rude with me and keeps interrupting me, not letting me speak to the employee that decided he would help me.
This other employee intentionally being rude, even called me an idiot, because «Apparently my service has recently changed».
I tell him to fuck off. He threatens me with mall security.
needless to say, I will not be returning to this store, and I will tell my friends and family to stay far far away from T-​mobile. Most of them have already switched to Verizon.
To anyone reading this, I probably sound like an angry customer, but if you read my other reviews, I don’t often leave bad reviews, I usually only rate good reviews. However I have never been so mistreated by any employee in any store as I have today.
Went to a different store and the employee helped me with no issues whatsoever, proving that this kid had no interest in helping me and was just being rude.
Maybe this store should hire some adults.