SpringHill Suites Phoenix Chandler/Fashion Center

This Hotel went all out from the time you walked in the door until the time you left. The staff were all very friendly and warm, no matter what hour you walked in through the door. The morning breakfasts were hot with lots of coffee. Nice, large flat screen in our room with fluffy pillows and comfortable bed and linens. Fresh towels and nice A/​C. We stayed 3 nights and thoroughly enjoyed our stay. The staff was well acquainted with the area and knew hot spots and good restaurants. A+ for us!

They have friendly staffs the only thing about I just want to minus is 1 star because the pool was kind of dirty with bugs all over. Complimentary breakfast was good with lots of different choices from scrambled eggs to different types of cereal to making your own waffles. Orange juice was refreshing. Conveniently walking distance to shopping center even a 24h Walmart across the st. I would stay here again but I thought the room would be a little bit bigger but can’t complain got a good deal.

3.5 stars. Very nice room, two queen beds, sofa bed, minibar, fridge; fit four of us just fine. Comfortable beds. We stayed here April 2015 for a gymnastics meet. Coin op laundry a plus. Staff was friendly and helpful. Parking is free and convenient. Adequate workout room. This place is clean. Fancy lollipops at the front desk made my kids happy.
Excellent complimentary breakfast buffet.
Will stay here for our next trip to Phoenix in a couple of weeks. We’ll be sure to check out the pool.

This hotel was only ok. It had an unpleasant lingering odor and we were greeted in the elevator by a dirty towel. For the rest of our stay, the towel was gone but there was debris in the elevator leaving me to think it wasn’t swept out for the 3 days we were there. The hallway to the pool area is wonky with very heavy doors. The pool is small but nice, but there are no lounge chairs by the pool. The temperature of the hot tub was tepid. The nice thing is the water temperature in the rooms. It is literally boiling hot; even with the faucet set in the middle it still nearly scalded my son. Yikes.
Breakfast was typical hotel breakfast, nothing special. The front desk staff rarely greeted us on our comings and goings. The best staff member was the breakfast attendant. She was polite and interacted in a way that was genuine. She was absent the last day of our stay (her day off?) and the management that was in her stead seemed annoyed with the guests.

The hotel was great with an extra sitting area, fridge, comfy beds, and clean rooms. Also the breakfast was more than expected — a very nice layout of eggs, sausage, waffles, fruit, etc… Sarjit the server there also made sure that there was always warm food put out, even brought out the sausages we liked. Thanks for taking good care of us.
The gym wasn’t much at all, as the equipment didn’t work so smoothly so don’t expect much there.

Our room was a really good size. Got a king bed and it came with a mini fridge which is always a plus. The location is convenient to the freeway and the mall is right across the street. The down part of our stay was the aor unit is VERY loud which requires you to turn up your tv very loud. And we always left the room around 2:30 to come back at 10:30 at night and no one had come in to change our sheets or provide new towels. The price was good for the stay and the woman who checked us in was VERY polite and friendly. I would stay here again.

Room is large. We booked last minute online & got a good deal. Clean. Smells a little but whatever. The bed is bouncy and comfy and the pillows are awesome. The shower pressure is great! And breakfast is amazing. Special thanks to the wonderful Sarjit for helping me accommodate my special needs at breakfast (I have weird allergies). You made my morning great before a long day of driving and snack foods in the car.

I came in at 10pm, no one was there to greet me so I was confused on if I should check in with the front desk or not. I ended up just going to the room that was paid for, for myself. First of all, I love hotel pillows. I’m always tempted to steal them (but I didn’t, I swear!) and my room was nicely furnished. I had nothing to do last night so I watched TV but the volume literally stops getting higher at a certain point, which made it difficult for me to hear because the walls are so thin, I can hear two men talking.
Went to sleep, but I woke up at 5am because the guests in the hotel room above me, or whatever is above the first floor, were STOMPING. ENDLESSLY STOMPING. I was tempted to call and complain about the noise but I wasn’t sure anyone would do anything about it so I tried to go to sleep, only to constantly hear the beeping of the crosswalk signal. OH MY GOSH.
Covered my ears with a pillow and woke up at 7am, again, to hearing the crosswalk beeps and also, this time, a man and woman conversing, the conversation can mostly be heard toward the foot of my bed, in the direction of my bathroom area.
In addition to the rude awakening of stomping, the crosswalk beeping, and the other guests’ conversations, I woke up with 4 itchy bites!!! One on the back of my right thigh (that’s the worst one), one on the front of my right thigh, one on my left thigh, and one on my left ankle. A friend told me that hotels in AZ usually have bed bugs so it’s common, but I hope this was not the case!!! Gross gross gross and VERY itchy.
I had breakfast at 7:30am and wanted cereal, but they did not have dairy free milk, or soy free milk so I just picked at the cereal itself. I loved that they had tiny little Nutella packets so I toasted myself some bread and smeared some Nutella on, and ate a banana. The eggs were… Tasteless. But I’m not so picky that I will pick apart their breakfast menu.
Anyway, overall, I hope I do not have to stay here again. EXTREMELY thin walls and bug bites are a deal breaker for me.

10 stars!!! :-)
Such a beautiful experience at this place :) and very friendly staff. I had one of the best housekeepers and the receiptionist was amazing & resourceful.
We stayed there for 2 nights, we got a pretty suite with couch & kitchenette —
truly Phoenix is my new love :-)
It’s kinda crazy i have been living here for last 2 yrs and yet had to stay in a hotel at Chandler for some ;) really good reason.
My stay was absolutely happy one & the highlight is about Sarjit (multi talented, cook receiptionist etc etc) and her super positive attitude at the breakfast bar.
Breakfast was SEXY & i loved it
As a vegetarian i had so many options
1. 3 kinds of healthy cereals
2. Nuts & fruits — peacan walnut almonds chocolate bits& raisins — then banana and apples
Don’t forget 2% 1% milk/​yogurt for granola
3. Oat meal brown sugar & top it w/​item #2
4. Bread toasts — regular & multi grain
5. Croissants, muffins and so many more i cant even remember or didnt bother to eat as i had other healthy options
6. The best of all — Sushi: white rice, nori seaweed and sauces
7. Waffle & syrup
Phew!!!
Now non-​veg had all the above plus omelette sausage and one other option. Cant even remem sorry!
Sarjit — you are one beautiful person! Thanks for making Spring Hills a better place, you add so much value. Loved you!
Wow!!! So many good stuff in one place, I think is it just the lovely place Phoenix or is it the people! Or both!!?

So my friends and i stayed here for a night and it was a delight. My friend signed up for the Marriot rewards program and got a free upgrade to a larger room and two free snacks from their little snack bar/​stand thing. Not to say they upgraded us because of the rewards program but i think the hotel was really full.
The room was large and i think it was a disabled room because the bathroom was huge and the bathtub had grab bars and a shower seat the could be folded up and slid across the tub. This room came with a couch, desk, mini fridge, microwave, coffee pot with coffee, iron board, hair dryer, two queen beds and a couch. Oh! and there was a sink in the little kitchenette area.
The beds were comfortable and my back didn’t hurt when i woke up the next morning. The best thing is the hot breakfast with a variety of muffins, bagels, toast, make your own waffle station, scrambled eggs, biscuits and gravy, hot oatmeal, cereal, yogurt, toppings for the yogurt, eggs, cereal and waffles. They also had apple and orange juice as well as coffee. The best thing is that it was all FREE!!!
The only thing i didn’t like was that the internet connection wasn’t powerful enough for my laptop. I would definitely stay here again.

Stayed during opening week of spring training, so I shelled out $ 189/​nt. I would have been better off next door at the a Residence Inn. The room was old and smelled like it was painted to cover up the old smell. The TV is placed where you can’t easily lay in bed and watch it. You have to lay in an awkward position and after a few minutes you’ll cramp up. The beds were not very comfortable and they must have gotten them from some el cheapo manufacturer going out of business. Not comfy at all. The person checking me in took 2 attempts to program my room key correctly. If you love ghetto wall A/​C units that are really noisy then this place is heaven. In their morning you can catch the snowbirds drinking Coors Light in the hot tub at 7:30am.

This is a no frills place but it was comfortable and the location is great; right next to the highway, mall is across the street and there are a plethora of restaurants. Small pool and small hot tub. They have a mini gym room. Breakfast is served, it is pretty generic and crowded but clean, I would suggest taking the food up to the room. There is a microwave and mini fridge in the room. The walls and ceilings are thin so if you have a noisy neighbor may be uncomfortable, just request a top floor room. Laundry facilities on site are a plus. Sofa is a pull out bed.

I am a Gold Rewards member at Marriot, and this one falls a great deal short.
1-​Had a toilet that would refill itself every 10 minutes or so and be very noisy in doing so like if some one had flushed the toilet kept me up all nite, (thats why I am writing this at about midnight).
2-​the TV will not power on.
3-​I can feel the springs in my bed.
4-​Why is the wallpaper at this place so funky and out of time?
This place seems like it used to be some other type of hotel definitely not a Marriot. but was renovated.
Now Ambyr at the front desk was cool and professional.
I am glad I am only here 2 nights.

Seemed to be lower quality than a normal SHS — seemed quite a bit louder than a usual hotel room. The staff was super nice and the included breakfast got the job done.

We had a great two day stay here. Everything is new and clean and the staff was nice as can be.
The pillows were plentiful and fluffy and the mattress and sheets were high quality.
My room looked just like the posted pictures, which show a studio apartment layout with a kitchen area with microwave, sink, and fridge, and a couch/​TV area.
Good continental breakfast which had cold and hot options, including waffles and steamed rice with soy sauce.
There is a huge beautiful shopping complex across the street with tons of eating options. You should definitely try Chompie’s Deli!

Location is right at 202 FWY and by Fashion Square mall…

we found the staff friendly and general hotel amenities, like breakfast, ok.
However, We did find:
the bed was too soft
the AC was annoying as there was no way to keep the fan on with the ac as well, resulting in uncomfortable temperature fluctuations in the room all night
Garbage trucks collected garbage at 2:20 am Sunday morning — waking us both.
We were put into a room with a shared door resulting in loss of sleep as our neighbors were inconsiderate and had no sense of how loud they were. If would have been nice if we were warned of this at checkin and given the option to choose another, more consistently quiet room.
Maid did not refresh washcloths on the last day
For these reasons we will select a different hotel upon our return to Phoenix.

I have stayed in A LOT of hotels and this hotel was AWESOME for the price. Booked on
and requested a 2 and a half star hotel and ended up with SpringHill Suites in Chandler.
1^st thing when I walked into the room was how CLEAN it smelled and looked. It looks like a brand new room. The carpeting was nice and I thought really plush for a hotel. The décor was kind of wild but I loved it.
There were all kinds of freebies up by the front desk. Free coffee, hot chocolate, hot tea, water, an apple, cookies, newspaper and on top of all that FREE BREAKFAST in the morning. I honestly think this hotel should be rated at least as a 3 star hotel if not more. I stayed in a 3 star Courtyard by Marriott just 2 nights ago and this one blows that one away.
Pool is kind of small, but I didn’t stay here for the pool. Everything was in working order in pool area. Jacuzzi was clean and nicely hot… jets worked great. Hotel is very quiet. and I stayed in a room facing the street.
You will not be sorry if you stay at this hotel. I’m not easily impressed, and this one impressed me.

Overall this is a good hotel, with very friendly staff. The prices were reasonable and the location was convenient to shopping and the highway.
The gym was a bit small and only had cardio. There were not yoga mats or anything to get a good workout in, which I think was the biggest downfall of this hotel.
The Internet seemed to loose connection quite a bit. I ended up connecting to a Residence Inn nearby for a better connection — this was a bit disappointing too.
Breakfast was good.
Overall, it was a good hotel just lacking in a few areas.

Checked in hours ago and greeted by a nice and friendly receptionist. I was given a room in the first floor. However, I prefer to have it on the 2^nd or 3^rd floor instead. The receptionist told me there is no room available for today, will only let me go to the new room by tomorrow. GOOD service was given!
Since this is my very first day here, I will continue to see the service given and update the review from time to time.