McDonald’s

Horrible and it gets worse every time I go I swear it will be the last time. No a/​c in the building, still serving customers. Shift manager Adrianna? says she is doing everything she can, but really is she? I asked for the general managers name and she refused to give it to me. I pay to sit down and eat in comfort so my grandson can play in the play area, I expect a/​c when it is 120 degrees outside. I am going to write to corporate about this place. Maybe need some new shift managers?

This was my first time here and will be my last time here I went through the drive thru and they ask for a large Coke and I was told it was out of order I would not recommend coming here if you need better service go to chick flick a…

Nasty. Dirty … Bad customer service.

Lol. Quarter pounder with cheese and a big Mac. No lettuce. Drive through repeated it. 1^st window repeated it. Last window repeated it. Too bad I still got lettuce.

Dry, tough, leathery filet-​o-​fish. How is that even possible? Buttermilk crispy chicken (you know, the $ 5 one, not the dollar McChicken) was inedible for the same reason.
We’ve given this McD many chances because it’s the closest to our place, but it is hands-​down the worst McDonald’s we’ve been to. They get our order wrong more often than not. But there was just no excuse for tonight’s overcooked, clearly sitting-​around-​under-​a-​heat-​lamp food. With the wait we had, we thought at least we’d get fresh hot fries, but nope.

This location CONSISTENTLY screws up drive-​thru orders. It’s always great coming home to realize there are item (s) missing. It’s happened several times. So we’ll pick a different one for a while, but occasionally come back to this one because it’s closer to home.
But almost without fail, our order is screwed up, but we don’t know it until we’re home. It’s not always practical to check and unwrap each and every item before leaving the parking lot. Nor should you have to.
I thought McDonald’s had tight corporate standards? I think they do, but somehow this location’s consistent boobery is slipping through the cracks.
Eating in isn’t much better. Everyone behind the counter just sort of shuffles around with no sense of urgency or purpose. You’ll get your food when you get it.
They also frequently serve old food.
This is all frustrating, and at least a bit surprising, given that it’s located in a good part of Chandler.
New management or ownership is really needed here.

I’m not sure what happens here. The shift manager was complaining to the only other customer at the counter how this is broken & that is broken & how it’s so frustrating. Try being on my side of the counter waiting & waiting while three ladies deal with the drive-​thru (which was packed), 3 other employees are floating about the dining room & the said shift manager is filling up a coffee cup which never fills because it has a hole in it.
Now the whole thing about multiple things being broken transported me right back to the fiasco at McDonalds in Banning CA last month where a lot of stuff was broken. One other thing I found strange. There were 18 cars in the parking lot. So seeing how this is McDonalds & it would seem unlikely for each car to be carrying just 1 person (especially the soccer mom vans), I was expecting to see this place packed inside. Nope. There were only 9 people in the place. Maybe this is a Park n Ride lot!
Food was standard Micky D’s. Breakfast burrito’s were hot & tasty. Considering they’re a buck, quite the deal. The drink station was a mess as were a few tables in the dining area. Not sure what the 3 employees meandering about the dining room were up to. One was pushing the mop bucket around and another had a rag in her hand. However, the table next to me was dirty & she walked right past it & didn’t seem to care. Not sure about the 3^rd one. Maybe just got back from break! That dirty table, never got cleaned the whole time we were there.

It’s not the cleanest, they always get my order wrong… And in the morning it takes soooo long to get through the drive through.

So I go to McDonald’s late once in awhile and this location is serving garbage after midnight when I have went during the day it’s fine but late at night they shut down all of there ice cream maker stuff and the food tastes like they were supposed too throw out. I also think something fishy is going on there was a police officer in front of me and he paid with a credit card and I was instructed I was only aloud cash payment which I had cash but why do they want cash if they can do credit weird sh@$.

Decided to try it out again late last night after midnight. Got the steakhouse sirloin burger. Dry as cardboard. Looked like it only had one cheese and hardly any srooms or onions. But mainly the meat was way too dry. Took few bites and tossed it. This is THE last try. did it for me for good. McD is definitely not good for late nights but I do like their ice coffee.

The morning manager was rude and didn’t like being «bothered». Hash browns were cold when they were given to me and the women’s bathroom is infested with ants! Counted at least ten ants in one stall alone! Health code issue right there. I will not be coming back.

Okay, I have a some rules.
Fast food places cannot earn Four Stars. My logic is somewhat simple and straight forward; it’s due to their uniformity and universal blandness. How can one Mickey D’s, be better than another or differentiated? Close you eyes and tell me where you are. Try it sometimes.
That said, this one is real close to being Four Stars. The folks behind the counter, Patti and Maria in particular are all very nice. They will go out of their for you and seem to really like their jobs. Wow
I come here a couple of mornings each week, not for the Egg McMuffin or Big Breakfast; but to order two egg whites. That’s right, egg whites. They’re only $ 0.98 each, and they’ll allow you to substitute them on any sandwich for free. Throw in a coffee and you’ll be out the door for less than four bucks. Nice!
It UR on a diet, or just want to eat healthier, I would highly recommend it. So «A-​Okay», bordering on «yes, I’m a Fan»

Nothing wrong with this restaurant. I mean it’s McDonald’s… pretty consistent and everyone was great!

No one should EVER be able to sit in the drive-​thru and write a review on Unilocal while waiting for their order! There is no GOOD reason why it’s taking this long. My goodness! And don’t just throw my food and money at me! And these cold ass fries! Im so glad I dont eat this bs any more! Holy cow!

I’ve giving this mcds plenty of chances to get it right and all I get is burgers and breakfast sandwiches that are dry and look like they been sitting for hours. So Disappointed I’ve given up on this mcds.

Always purchases from the dollar menu. Fast service and hot food, can’t beat that.

Always predictable, value menu always good.