Jersey Mike’s Subs

They were out of bread on a Saturday at 2:15! How does a sandwich shop run out bread? You might as well close for the day.

Horrible customer service! If I could give this establishment a –5 I would, I had a free regular sub coupon, with no expiration date and they would not honor it. In fact they would rather throw the sub away than honor the coupon. Horrible customer service.

When I go, I always get the #7. Never made bad. Always fresh, and a good amount of meat. There is usually a line, but when I have been there it moves pretty quick.

I love jersey mikes but coming to this location was a mistake! Their customer service is horrible and they are extremely rude! Except the one lady with darker hair who took my sub # order. The young skinny mid aged guy with a goatee was so rude! Along with the African American at the register who rang my order with a smirk on her face. The young gentleman didn’t even listen to what I wanted on my sub and kept putting oil and vinegar (loading) it onto my sandwich when I told him none on one sub and light on the other! They didn’t even make another sub but all felt aggravated and annoyed for his mistake not mine. And just gave me two cookies to make it right. I don’t want the cookie I wanted my sub to be right. I love jersey mikes!!! But will never go to this location again!!!

I love this place! The staff is friendly and welcoming. Their sandwiches are delicious. My favorite is the club sub, mikes way! The only thing I’m not too fond of is the bacon. It tastes weird to me every time, but that’s just me! Never had a bad experience here.

Does it get any better than this? Not IMHO. A ton of sub places out there, and these beat all. Sorry Firehouse, but you have been relegated to second place.
I had the Club Supreme, and I don’t think I have ever had a better sub.

Great sandwich with fresh bread. With a regular sub being 7.5 inches plenty of food for a good price. Guys know how to make a mean sandwich.

Positives:
Only good thing was the time it took to get our order completed. We were in and out in 15 minutes with our takeout order.
I guess I should say they are fairly generous with their meats.
Negatives:
Condescending customer service, 5 guys behind the counter and not one was friendly.
The huge pink bricks of processed ham should not be the first thing you see when you get to the counter.
Ordered the #13 Italian sub, bread was dry, and cheese was tasteless, not a great combo.
What kind of sub shop does not offer Italian dressing for an Italian sub?
I’ll pass on this place, and head to firehouse from now on.

These guys never disappoint. Recommend the #13 or #17. Sign up for the sub club and collect your points for free subs. It can get busy during lunch, so order online if you can to avoid wasting your precious lunch hour.

I love all Jersey Mikes, always. The subs are superior over all other chain sub shops. The guys at this specific shop are crazy nice and actually wanted to chat and offer great service. My sandwich is great every time I go here and thats what I love most about Jersey Mikes, the consistency. Any time I’m at the mall and find myself hungry, its worth the short ride across the street to get a sub from these guys.

BY FAR THE BEST SUB SHOP!!! Everything is so fresh and delicious every single time I get it. The manager is awesome, super nice and personable. If I could afford to go there every day, I WOULD! I’ve been to other locations around the east valley, but this location is definitely the best in my opinion :) Keep up the great work!

I enjoy Jersey Mike’s and make it one of my regular stops. I especially enjoy the Chipotle Cheese Steak Sandwich. Consistent and fresh!

It has always been expensive but we still went there because the quality of the meat and bread were very good. They definitely seem to use better luncheon meat than most sandwich shops. When we first started going there we loved it except for the high prices, but now it just seems like a poorly run restaurant with questionable hygiene.
The first problem I noticed, a long time ago when the sandwiches were still good, was with the lettuce that they use. They have the worst lettuce I have seen anywhere. Why is it so difficult to have some decent lettuce? I had to start taking it off or not having it put on in the first place. The bread would be good if it wasn’t sometimes stale. On the last sandwich I had there the bread literally broke up into sawdust like crumbs. The problem here is no mystery. They now leave their bread out on the counter and exposed to open air for extended periods.
The service tends to be very poor, but to be fair, that’s not exactly a rare occurrence in the food industry.
It’s too bad, because with some easy to make changes you have a good sandwich shop, but I guess they have a good location and don’t feel they have to care about such things as long as people keep coming in.
Update:
Went here again for the first time in quite a while hoping things might have changed. They have changed. It’s even worse now. Absolutely obnoxious employees that are incompetent and have disgraceful hygiene, and seem quite proud of it. The management of Jersey Mike’s must be an absolute joke for this situation to exist. This place makes Mcdonalds seem classy and illustrates the need for a rating system that allows you to give zero stars. One star is to good.

I had a coupon, I called in an order, it was ready when I asked. I was able to get extra jalapenos. Sandwiches were delicious. A regular is 8 inches. i had t o wait a few minutes at the cashier because it was lunch time. He apologized for the wait which was not very long.
I will be back. It was yummy!

We liked it! Friendly staff, extremely clean facility, nice prices and great quality of ingredients. On weekends they have a special; 2 regular subs, 2 chips, and 2 drinks for $ 12.99. They have a handful of toppings to choose from… I really wished they had black olives but they do have pickles! Also if you get it «Mikes Way», which is vinegar, oil, and spices, you should know they really pour on the vinegar. I prefer alot of vinegar so I like it but those of you who dont may need to let them know to go light on the vinegar. So if you’re looking for some yummy subs give them a try!

As the name implies, this is a sub shop. They have a variety of hot and cold subs, some traditional and some not-​so-​traditional. You can get an Italian (cold cuts), meatball, Philly, and several more. So far all the ones I have tried are good.
They only have «white» or «wheat» bread, compared to others who have four or more choices. Their bread holds up better than Subway’s bread (don’t know why, but Subway bread seems to turn to mush pretty quickly).
They are pricier than Subway, but they are worth the difference. And their staff was very friendly and helpful. One thing you have to know is that after you pay you will probably have to wait about 5 – 10 minutes for them to bring the sandwich to you. They make each one fresh, and custom to your order. As near as I can tell they even slice the meat themselves after you place your order. Unlike most places that have little bins of prepared ingredients. So it does take a little longer.
They are popular enough that sometimes they do get busy, and the line can get long. It’s because lots of people seem to like their subs. But it also means a longer wait if you hit them during a rush. I try to time it a bit early (maybe 11:15 am), or a bit late (maybe 12:30−1pm). If you try to go 11:30−12 you are likely to hit the lunch rush.

Short and sweet:
* terrible service
* refuses to take coupons
* seriously slow staff
* good sandwich
Won’t ever go back to this location, the service is simply too poor.

I was wondering around the complex trying to find a place to eat, when I found Jersey Mike’s Subs in the corner of the strip-​mall area. I was expecting a sub shop somewhat along the lines of one of their competitors in terms of price and taste. Unfortunately, neither price or taste compared to any of their competitors.
I waited 15+ minutes (I’ll be a little lenient because it was lunch time), but the way the line grew, I was expecting something more since it seemed like a popular place to be. There were at least 20 customers in line and only 3 — 4 people working, at most… The guy who assembled the sandwiches needed a helper because it took him for-​ev-​er to get all the junk on the sandwich. But, I only gripe because I am very impatient. Especially during my lunch hour at work.
The price was ridiculous… $ 10 for a regular sub, chips and small drink. I ordered the club «Mike’s Way» and took it back to work to eat. I got to work to try and eat the sub, which was a 5 minute drive away, and part of the sub was soggy from all the vinegar/​oil that was on there. The other part of the bread was a little tough. The flavor? What flavor? It had bacon on it for God’s sakes! It should have tasted like SOMETHING… nada… I mainly tasted the mound of vinegar that was on the thing.
Needless to say, I didn’t feel this place will be worth a second visit.

I was down here doing some shopping today, and saw that there was a Jersey Mike’s in this shopping complex, and I couldn’t have been happier. I spent the most of this morning running errands and getting some shopping done, and had worked up an appetite. I was to hungry and tired to go home and fix something, so I cruised into Jersey Mike’s for a sub.
The place itself is clean! Nicely decorated, with ample amounts of seating. They have a few tables outside, but I ate indoors since it was a brisk 95 degrees today. I went with the #9, which is the club (I think.) It came with Turkey, roast beef, cheese, and all the toppings. The menu listed that it also came with bacon as well.
Well, when I ordered, I told the guy NO BACON. He was fixing a few other subs at the same time, and as I was watching him, I saw him put a strip of bacon on what I thought was my sub. He also forgot to add mustard as well. When I got his attention, I asked him of the sub at the end was mine. He said yes, and I requested that he remove the bacon, which he did. He also added my mustard, thank goodness.
Anyways, I got chips and a drink with it, and all around, it was tasty. Not a bad deal, really. I’m glad I went! I also got a cookie too, free of charge. The guy who was running the register handed out cookies to us, as I think it was time for him to rotate a few fresh ones in. He kindly handed me a white chocolate chunk cookie, and boy, was it good. YUM.
I really like Jersey Mike’s, and would gladly return in the future.

Yum, Jersey Mike’s! I freakin’ love their wheat bread with the little specks of… I don’t know what it is but it’s very good. The mini sandwich looks tiny when you first see only the bread but after it’s decked out and rolled up, it becomes a plentiful sized sandwich. I’ve tried different sandwiches here… turkey, club (both kinds), italian and cheesesteak and love them all. There’s something about that oil and vinegar they top it off with in the end that seals the deal. Other places do that too, but Idk here it just tastes better.
Sometimes I ask for the chipotle mayo instead of the regular and it’s quite yummy with a little added spice.
Also, I like that they carry Pepsi products. I like it better than Coke. And they have Cherry Pepsi, too :)